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Ketsuban

Incorrect resident since date

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3 minutes ago, New Brighton said:

What did you write in your service request?  I sent a typographical error submission online, but put the incorrect Resident Since date and the correct one in the field below to be as simple as s possible with no explanation.  It's been bounced and not assigned to a caseworker.  Can re-submit after a month which is this weekend.  I thought I was being clear and succinct, but guess I needed an explanation or the error.  Any tips to get this through?

In my first service request for the typographical error, I wrote something like "my resident since date and expiry dates are both incorrect. The resident since date says 3/15/18 and the expiry says 3/29/28". Then in the corrections textbox I put something like "the resident since date needs to be corrected to 11/24/14 and the expiry date to 3/15/28". I figure that just putting the dates in by themselves must have confused them when you sent yours in since there was no context to them? 

ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS. Also some time in May I sent a letter to Potomac telling them I want to withdraw my I-90 since CSC were handling it.

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

October 31st 2018: Potomac sends out a notice stating they have closed out my I-90 per my request. Yay for no duplicate card drama.

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33 minutes ago, Ketsuban said:

In my first service request for the typographical error, I wrote something like "my resident since date and expiry dates are both incorrect. The resident since date says 3/15/18 and the expiry says 3/29/28". Then in the corrections textbox I put something like "the resident since date needs to be corrected to 11/24/14 and the expiry date to 3/15/28". I figure that just putting the dates in by themselves must have confused them when you sent yours in since there was no context to them? 

Yeah, I was trying to be simple, but too much I guess.  I can re-submit on Sunday.  I thought I'd do my explaining in my letter once it got taken on by a caseworker. Thanks for that.  I'll keep you posted.  I filed N-400 and it will take a year, so have time,.

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U.S. Citizenship and Immigration Services <uscis@public.govdelivery.com>
 
 
 
May 14 at 2:06 PM
 

On May 14, 2018, USCIS will begin recalling approximately 8,543 Permanent Resident Cards (also known as Green Cards) due to a production error. The Green Cards were for approved Form I-751, Petition to Remove Conditions of Residence for spouses of U.S. citizens. The cards were printed with an incorrect “Resident Since” date and mailed between February and April 2018.

 

USCIS will send notices to individuals who received the incorrect Green Cards and to their attorneys of record, if they have one. The affected individuals should return their incorrect Green Card to USCIS in the provided pre-paid envelope within 20 days of receiving the notice. They may also return their cards to USCIS field offices. USCIS will send replacement Green Cards within 15 days of receiving the incorrect card.

 

The recall does not affect these Green Card holders’ status as lawful permanent residents. If affected individuals need to travel internationally or prove their lawful permanent residence while they wait for a replacement card, they may contact the USCIS Contact Center at 800-375-5283 to determine if they need additional proof.

 

Spouses of U.S. citizens may apply for naturalization after three years of permanent residency and must meet other requirements. The incorrect date on these cards could lead applicants to wait longer than necessary to apply to become U.S. citizens.

 

For more information, visit our website

Edited by gc@gc
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Saw that! I also got an interesting... "receipt notice" of sorts? To recall, I sent a service request because my card arrived at CSC on 4/26 and I'd heard nothing. They sent me a letter from the director stating I can call the customer service number or track my case online. Behind it, they stapled the original copy of the letter I printed to them, then behind that they stapled the front of the envelope I sent the card in. I guess it was their way of saying "we have it!"?

ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS. Also some time in May I sent a letter to Potomac telling them I want to withdraw my I-90 since CSC were handling it.

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

October 31st 2018: Potomac sends out a notice stating they have closed out my I-90 per my request. Yay for no duplicate card drama.

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I've just realized the date on the boilerplate letter is dated the day before I sent in the service request asking for a receipt notice. I wonder why they couldn't just email me or write a letter saying "we have your card and will print a new one". I think if I'd gone about this the wrong way then they would have returned the dud card too, but that wasn't inside their giant envelope that they sent this all back in.

letter from uscis 001.JPG

letter from uscis 002.JPG

letter from uscis 003.JPG

 

Edit: They highlighted my expedite request in yellow and also wrote in the ID number of the office at the top right of my letter. The same ID number at the bottom of their letter. I blacked those numbers out because I don't know how personally identifying it could be.

Edited by Ketsuban

ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS. Also some time in May I sent a letter to Potomac telling them I want to withdraw my I-90 since CSC were handling it.

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

October 31st 2018: Potomac sends out a notice stating they have closed out my I-90 per my request. Yay for no duplicate card drama.

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Filed: Citizen (apr) Country: Spain
Timeline
11 hours ago, Ketsuban said:

I've just realized the date on the boilerplate letter is dated the day before I sent in the service request asking for a receipt notice. I wonder why they couldn't just email me or write a letter saying "we have your card and will print a new one". I think if I'd gone about this the wrong way then they would have returned the dud card too, but that wasn't inside their giant envelope that they sent this all back in.

 

Edit: They highlighted my expedite request in yellow and also wrote in the ID number of the office at the top right of my letter. The same ID number at the bottom of their letter. I blacked those numbers out because I don't know how personally identifying it could be.

This is very interesting.. Becuase they haven't returned your GC, I believe this is their way to say "OK, we will produce a new card", but they don't have an official letter explaining that so they send the default official letter accepting the service inquiry. Also, the letter says "Thank you for your recent inquiry to CSC", if there was something wrong, I would imagine they have says something like "inquiry completed" or something like that. 

Have you check your online USCIS account?

 

I haven't received an e-mail or letter yet... Also.. how this recall will impact us (the ones who received instructions to send it back to CSC)

AOS (I-485 + I-130 + I-485 + I-765)

09-26-2014 - NOA for AOS, EAD & AP

10-24-2014 - Biometrics completed

12-09-2014 Received EAD and AP card

12/17/2014 - Interview

12/22/2014 - AOS Approved :dance:

12-xx-2014 GREEN CARD in hand!!!!!!!!!!!!

----------------------------------------------------------

ROC (I-751)

10-02-2016  - Package Sent by Express Mail 

10-11-2016  - NOA received 

12-09-2016 - Biometrics completed

12-19-2017 - Infopass appointment for I-551 Stamp on Passport

03/19/2018 - I-751 Approved!

04/06/2018 - Received 10 year Green Card with INCORRECT "Resident Since"

----------------------------------------------------------

FIXING TYPOGRAPHICAL ERROR IN MY 10 YEAR GREEN CARD

04/13/2018 - Submitted online service request about a typographical error on my Permanent Resident Card. 

04/26/2018 - CSC instructed me to send incorrect GC to the CIS Service Center with a request to expedite service due to Admin Error.

05/16/2018 - Received RECALL letter for wrong GC

05/18/2018 - Follow instructions in RECALL letter for people who already returned their GC to CIS. Instructions were to send an email to specific email address. Received answer on 05/26/2018 and mailed on 05/31/2018

06/25/2018 - Received SECOND GC with STILL WRONG DATE. I called the 800 phone number and instructed me to email uscisspecialcases

09/05/2018 - After following up my emails every 3 weeks, and FINALLY getting hold to my an agent, I was instructed to send the SECOND wrong card to CSC.

09/28/2018 - Received FINALLY my correct GC!✌️

----------------------------------------------------------

One year to rest from dealing with the USCIS

----------------------------------------------------------

Naturalization (N-400)

09-20-2020 - N-400 filled online

09-20-2020 - NOA Online

12-10-2020 - Biometric Reuse letter

02-03-2021 - Interview scheduled for March 18th.

03-01-2021 - Interview cancelled & received new Interview date for April 12th

04-12-2021 - Interview & Approved 🎉

04-13-2021 - Notification that approved was added to my USCIS online account

04-14-2021 - Scheduled Oat for 4/29/21.

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5 hours ago, AHMILWAUKEE said:

This is very interesting.. Becuase they haven't returned your GC, I believe this is their way to say "OK, we will produce a new card", but they don't have an official letter explaining that so they send the default official letter accepting the service inquiry. Also, the letter says "Thank you for your recent inquiry to CSC", if there was something wrong, I would imagine they have says something like "inquiry completed" or something like that. 

Have you check your online USCIS account?

 

I haven't received an e-mail or letter yet... Also.. how this recall will impact us (the ones who received instructions to send it back to CSC)

My accounts online haven't changed. I'm really not sure what to make of it! I brought it into work and my coworkers were just as stumped. Guess I'll wait a bit longer. Sucks everyone else gets a 15 day turnaround, yet we tried nipping it in the bud and have been waiting longer lol. 

ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS. Also some time in May I sent a letter to Potomac telling them I want to withdraw my I-90 since CSC were handling it.

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

October 31st 2018: Potomac sends out a notice stating they have closed out my I-90 per my request. Yay for no duplicate card drama.

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On 5/14/2018 at 11:23 AM, gc@gc said:
U.S. Citizenship and Immigration Services <uscis@public.govdelivery.com>
 
 
 
May 14 at 2:06 PM
 

On May 14, 2018, USCIS will begin recalling approximately 8,543 Permanent Resident Cards (also known as Green Cards) due to a production error. The Green Cards were for approved Form I-751, Petition to Remove Conditions of Residence for spouses of U.S. citizens. The cards were printed with an incorrect “Resident Since” date and mailed between February and April 2018.

 

USCIS will send notices to individuals who received the incorrect Green Cards and to their attorneys of record, if they have one. The affected individuals should return their incorrect Green Card to USCIS in the provided pre-paid envelope within 20 days of receiving the notice. They may also return their cards to USCIS field offices. USCIS will send replacement Green Cards within 15 days of receiving the incorrect card.

 

The recall does not affect these Green Card holders’ status as lawful permanent residents. If affected individuals need to travel internationally or prove their lawful permanent residence while they wait for a replacement card, they may contact the USCIS Contact Center at 800-375-5283 to determine if they need additional proof.

 

Spouses of U.S. citizens may apply for naturalization after three years of permanent residency and must meet other requirements. The incorrect date on these cards could lead applicants to wait longer than necessary to apply to become U.S. citizens.

 

For more information, visit our website

Amazing.  I've been sitting on my PRC and had filed for my N-400, so this is great news and what I had hoped for all along.  A recall. Good looking out, if anyone gets a letter from this recall let us know.

Edited by New Brighton
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Filed: Citizen (apr) Country: Spain
Timeline
On 5/15/2018 at 1:32 PM, Ketsuban said:

My accounts online haven't changed. I'm really not sure what to make of it! I brought it into work and my coworkers were just as stumped. Guess I'll wait a bit longer. Sucks everyone else gets a 15 day turnaround, yet we tried nipping it in the bud and have been waiting longer lol. 

I woke up to a confusing USCIS e-mail at 4am CST. This is the same e-mail I received when getting the first (wrong) GC: "On April 6, 2018, the Post Office delivered your new card for Receipt Number WACxxxxxxxxx, to the address that you gave us" 
I'm not sure if this was a glitch of the system (becuase it was at 4am CST)... or a way for USCIS to tell me they have my GC and working on my inquiry case. :huh2:

Why we are all getting completely different updates?? 

AOS (I-485 + I-130 + I-485 + I-765)

09-26-2014 - NOA for AOS, EAD & AP

10-24-2014 - Biometrics completed

12-09-2014 Received EAD and AP card

12/17/2014 - Interview

12/22/2014 - AOS Approved :dance:

12-xx-2014 GREEN CARD in hand!!!!!!!!!!!!

----------------------------------------------------------

ROC (I-751)

10-02-2016  - Package Sent by Express Mail 

10-11-2016  - NOA received 

12-09-2016 - Biometrics completed

12-19-2017 - Infopass appointment for I-551 Stamp on Passport

03/19/2018 - I-751 Approved!

04/06/2018 - Received 10 year Green Card with INCORRECT "Resident Since"

----------------------------------------------------------

FIXING TYPOGRAPHICAL ERROR IN MY 10 YEAR GREEN CARD

04/13/2018 - Submitted online service request about a typographical error on my Permanent Resident Card. 

04/26/2018 - CSC instructed me to send incorrect GC to the CIS Service Center with a request to expedite service due to Admin Error.

05/16/2018 - Received RECALL letter for wrong GC

05/18/2018 - Follow instructions in RECALL letter for people who already returned their GC to CIS. Instructions were to send an email to specific email address. Received answer on 05/26/2018 and mailed on 05/31/2018

06/25/2018 - Received SECOND GC with STILL WRONG DATE. I called the 800 phone number and instructed me to email uscisspecialcases

09/05/2018 - After following up my emails every 3 weeks, and FINALLY getting hold to my an agent, I was instructed to send the SECOND wrong card to CSC.

09/28/2018 - Received FINALLY my correct GC!✌️

----------------------------------------------------------

One year to rest from dealing with the USCIS

----------------------------------------------------------

Naturalization (N-400)

09-20-2020 - N-400 filled online

09-20-2020 - NOA Online

12-10-2020 - Biometric Reuse letter

02-03-2021 - Interview scheduled for March 18th.

03-01-2021 - Interview cancelled & received new Interview date for April 12th

04-12-2021 - Interview & Approved 🎉

04-13-2021 - Notification that approved was added to my USCIS online account

04-14-2021 - Scheduled Oat for 4/29/21.

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2 minutes ago, AHMILWAUKEE said:

I woke up to a confusing USCIS e-mail at 4am CST. This is the same e-mail I received when getting the first (wrong) GC: "On April 6, 2018, the Post Office delivered your new card for Receipt Number WACxxxxxxxxx, to the address that you gave us" 
I'm not sure if this was a glitch of the system (becuase it was at 4am CST)... or a way for USCIS to tell me they have my GC and working on my inquiry case. :huh2:

Why we are all getting completely different updates?? 

I got the same notice at about the same time. Guess they're updating their systems or something. 

 

I have something coming from the "Eastern Forms Center" in Vermont in the mail today. I'm not sure if it's the prepaid envelope (no good now!) or if it's an RFE from Potomac for the green card currently sitting at CSC not doing much. 

ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS. Also some time in May I sent a letter to Potomac telling them I want to withdraw my I-90 since CSC were handling it.

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

October 31st 2018: Potomac sends out a notice stating they have closed out my I-90 per my request. Yay for no duplicate card drama.

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Filed: Citizen (apr) Country: Spain
Timeline
4 minutes ago, Ketsuban said:

I got the same notice at about the same time. Guess they're updating their systems or something. 

 

I have something coming from the "Eastern Forms Center" in Vermont in the mail today. I'm not sure if it's the prepaid envelope (no good now!) or if it's an RFE from Potomac for the green card currently sitting at CSC not doing much. 

Hopefully are good news..

 

Thanks for sharing! I'll have to keep waiting for updates regarding my GC...

AOS (I-485 + I-130 + I-485 + I-765)

09-26-2014 - NOA for AOS, EAD & AP

10-24-2014 - Biometrics completed

12-09-2014 Received EAD and AP card

12/17/2014 - Interview

12/22/2014 - AOS Approved :dance:

12-xx-2014 GREEN CARD in hand!!!!!!!!!!!!

----------------------------------------------------------

ROC (I-751)

10-02-2016  - Package Sent by Express Mail 

10-11-2016  - NOA received 

12-09-2016 - Biometrics completed

12-19-2017 - Infopass appointment for I-551 Stamp on Passport

03/19/2018 - I-751 Approved!

04/06/2018 - Received 10 year Green Card with INCORRECT "Resident Since"

----------------------------------------------------------

FIXING TYPOGRAPHICAL ERROR IN MY 10 YEAR GREEN CARD

04/13/2018 - Submitted online service request about a typographical error on my Permanent Resident Card. 

04/26/2018 - CSC instructed me to send incorrect GC to the CIS Service Center with a request to expedite service due to Admin Error.

05/16/2018 - Received RECALL letter for wrong GC

05/18/2018 - Follow instructions in RECALL letter for people who already returned their GC to CIS. Instructions were to send an email to specific email address. Received answer on 05/26/2018 and mailed on 05/31/2018

06/25/2018 - Received SECOND GC with STILL WRONG DATE. I called the 800 phone number and instructed me to email uscisspecialcases

09/05/2018 - After following up my emails every 3 weeks, and FINALLY getting hold to my an agent, I was instructed to send the SECOND wrong card to CSC.

09/28/2018 - Received FINALLY my correct GC!✌️

----------------------------------------------------------

One year to rest from dealing with the USCIS

----------------------------------------------------------

Naturalization (N-400)

09-20-2020 - N-400 filled online

09-20-2020 - NOA Online

12-10-2020 - Biometric Reuse letter

02-03-2021 - Interview scheduled for March 18th.

03-01-2021 - Interview cancelled & received new Interview date for April 12th

04-12-2021 - Interview & Approved 🎉

04-13-2021 - Notification that approved was added to my USCIS online account

04-14-2021 - Scheduled Oat for 4/29/21.

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