NVC Filers - April 2018

[Tkim 57]

To whom who just recently paid your fee (AOS or IV), please let me know when your status change into “paid” ( which should be 2-3days) because I have paid my IV fee a week ago, and it is still not processed yet. I just want to know if it is my case problem or their system problem. Thank you so much.

[ms_bobdog 501]

3 minutes ago, Tkim said:

To whom who just recently paid your fee (AOS or IV), please let me know when your status change into “paid” ( which should be 2-3days) because I have paid my IV fee a week ago, and it is still not processed yet. I just want to know if it is my case problem or their system problem. Thank you so much.

I just checked and money is already taken out of the bank account for AOS (I paid that yesterday) but the status is still 'In process'. I am going to wait another couple of days and then call them if it doesn't change. It does seem like the only way to get things moving in NVC stage is to call! Will update  

[Amelsbaihi 21]

hello guys

SD march 27

case complete april 04

did't received email yet , statue changed to AT NVC

[deafguy72 99]

5 minutes ago, ms_bobdog said:

I got my welcome letter the day after I got my case number. Anyway, if you were able to submit DS-261 and pay AOS fee I don't think there is an issue. The only thing you need in the welcome letter is the document cover sheet, which you can print from the CEAC site. When you log in, below the fee payment options, do you see some buttons for 'print receipt', 'email receipt' etc.? I have one that allows me to print the document cover sheet. 

Yes, that's correct. I have seen this for the document cover sheet in fee payment section but for the welcome letter I couldn't find any so maybe via email? They emailed me an inquiry attached with the case & invoice numbers without welcome letter I can suppose. Let's wait until they send me another email with the IV application, maybe?

[Tkim 57]

1 minute ago, ms_bobdog said:

I just checked and money is already taken out of the bank account for AOS (I paid that yesterday) but the status is still 'In process'. I am going to wait another couple of days and then call them if it doesn't change. It does seem like the only way to get things moving in NVC stage is to call! Will update  

I have been calling since Monday (the $ was taken from my account on Saturday), they cannot do anything. They said wait until a week which is today. And I called this morning, they said I need to email them about the problem, and I would take them 2-6weeks to answer the email. It is do sucks to stuck with the fee payment after a long wait of case number.

[ms_bobdog 501]

Just now, deafguy72 said:

Yes, that's correct. I have seen this for the document cover sheet in fee payment section but for the welcome letter I couldn't find any so maybe via email? They emailed me an inquiry attached with the case & invoice numbers without welcome letter I can suppose. Let's wait until they send me another email with the IV application, maybe?

I would say, if you have a document cover sheet, you can send off your IV and AOS packages without waiting. The email they sent with an attachment containing the case and invoice number is the welcome letter. After you submit the DS-261 they will send you another email to pay the IV fee, and that email contains an attachment with the same document cover sheet anyway. So I wouldn't waste time waiting around  

[Tkim 57]

2 minutes ago, deafguy72 said:

Yes, that's correct. I have seen this for the document cover sheet in fee payment section but for the welcome letter I couldn't find any so maybe via email? They emailed me an inquiry attached with the case & invoice numbers without welcome letter I can suppose. Let's wait until they send me another email with the IV application, maybe?

You can call and ask them to resend the welcome letter.

[ms_bobdog 501]

1 minute ago, Tkim said:

I have been calling since Monday (the $ was taken from my account on Saturday), they cannot do anything. They said wait until a week which is today. And I called this morning, they said I need to email them about the problem, and I would take them 2-6weeks to answer the email. It is do sucks to stuck with the fee payment after a long wait of case number.

It sucks, yes. Have you sent your AOS and IV packages? At least those can get moving first while they sort out the problem. It's just that without the payment getting through you can't do the DS-260, but everything else can move  

[Tkim 57]

Just now, ms_bobdog said:

It sucks, yes. Have you sent your AOS and IV packages? At least those can get moving first while they sort out the problem. It's just that without the payment getting through you can't do the DS-260, but everything else can move  

I sent them, they confirmed that they have received it. However, it won’t get in line for review until the IV fee is cleared and DS260 is completed.

[ms_bobdog 501]

Just now, Tkim said:

I sent them, they confirmed that they have received it. However, it won’t get in line for review until the IV fee is cleared and DS260 is completed.

Yikes. I am keeping my fingers crossed for you and everyone else!

[deafguy72 99]

2 minutes ago, ms_bobdog said:

I would say, if you have a document cover sheet, you can send off your IV and AOS packages without waiting. The email they sent with an attachment containing the case and invoice number is the welcome letter. After you submit the DS-261 they will send you another email to pay the IV fee, and that email contains an attachment with the same document cover sheet anyway. So I wouldn't waste time waiting around  

Yea, that sucks they emailed me an attached inquiry I requested for the case & invoice number. Bummer, they didn't email me the welcome letter in the first place. I can email them back because I can not hear or speak to make a phone call  so anyways, thank you so much again!  

[Tkim 57]

Just now, deafguy72 said:

Yea, that sucks they emailed me an attached inquiry I requested for the case & invoice number. Bummer, they didn't email me the welcome letter in the first place. I can email them back because I can not hear or speak to make a phone call  so anyways, thank you so much again!  

Don’t email them. They take forever to reply the email. Call them, they will send it to you rightaway. I did that.

[Tkim 57]

2 minutes ago, ms_bobdog said:

Yikes. I am keeping my fingers crossed for you and everyone else!

Thank. Hopefully it is not the system problem. I feel useless rightnow.

[deafguy72 99]

Just now, Tkim said:

Don’t email them. They take forever to reply the email. Call them, they will send it to you rightaway. I did that.

I'm hearing impaired and can't do anything about it  Email is my friend

[ms_bobdog 501]

1 minute ago, deafguy72 said:

Yea, that sucks they emailed me an attached inquiry I requested for the case & invoice number. Bummer, they didn't email me the welcome letter in the first place. I can email them back because I can not hear or speak to make a phone call  so anyways, thank you so much again!  

I know how frustrating it can be when they only respond to calls! I have a friend for whom I have had to call and make gynae appointments. You are most welcome, and let us know if there's anything else we can help with