CR1 Case lost between USCIS and NVC

[Myers-HK 0]

So our case is officially lost... my spouse just got off the phone with USCIS and we got an email back from NVC.

They can't find or track our case anywhere.. not even USCIS.

USCIS will write a decision on next steps within the next two weeks if they haven't found it by then and NVC will try to work together with USCIS to help track it down or so it said in the email from NVC, this is so heartbreaking news.

Do we need to start all over again - does anyone ever had this happen before??

We planned a big reception for our American side of the family because a lot of them could not make it to Belgium for our wedding, so we are giving a wedding reception beginning October this year and now because of all this we are really worried that I ( Beneficiary) won't even make it on time  to be there, we expected for the whole process to be over around summer or September at the latest. We took that date because normally if everything was in a timely manner, the whole visa process would be finished by then, but with our case being lost now, we are already significantly delayed by 9+ weeks

 

My spouse contacted two senators of the state of Colorado, don't know it that will help, but we are desperate right now and lost for words because this happened.

 

( Potomac center, CR1, received our NOA2 December 28th 2017 )

 

The email from NVC said this; 

 

Dear Sir/Madam:

 

The National Visa Center received your inquiry and the attached I-797 Notice of Action - Approval Notice. Unfortunately we do not have a record of receiving your approved petition from the U.S. Citizenship and Immigration Services (USCIS).

 

NVC will work with USCIS to determine the location of your petition. We will let you know when we have more information. You do not need to take any action at this time. Thank you for your patience as we work with USCIS to ensure your case is moving forward.

 

Case Number:    YSC*********

 

Sincerely,

 

Carlos

 

National Visa Center

Written Inquiry Unit

PAE, Support Contractor

NVCResearch@state.gov

Edited February 23, 2018 by Myers-HK

[jkstark 97]

One would *assume* that since the USCIS approved the petition, they should simply be able to forward a new copy of the NoA to NVC without anything else...  At least that would be the common sense thing for them to do...

 

Now - what exactly will happen...  No idea...

 

Good luck!

Edited February 23, 2018 by jkstark

[RLA 324]

1 hour ago, Myers-HK said:

Do we need to start all over again - does anyone ever had this happen before??

It did happen to us back in January.  We got almost exactly the same email.  Three weeks later USCIS re-approved our petition.  And this one finally made it to the NVC 

[Myers-HK 0]

Why can't they just resend it? Like I really don't understand, because of all this, we loose so much precious time.

We did email our NOA2 to NVC, but that was the email response we got, that they can't find it and they'll try to track it with USCIS.

We already lost over 8 weeks time with this whole situation, It's a big mistake on USCIS or wherever it got lost.

 

Hope it all works out soon

I'm so worried

[THE J'S 59]

On 2/23/2018 at 10:07 PM, Myers-HK said:

Why can't they just resend it? Like I really don't understand, because of all this, we loose so much precious time.

We did email our NOA2 to NVC, but that was the email response we got, that they can't find it and they'll try to track it with USCIS.

We already lost over 8 weeks time with this whole situation, It's a big mistake on USCIS or wherever it got lost.

 

Hope it all works out soon

I'm so worried

any update on this now a month has passed?

 

USCIS approved my case on 31st jan,

they sent it on 12th Feb

NVC Said they recieved it 16th Feb

i have been calling the NVC for 3 times per week for the last 5 weeks for a case number("which can take up to 8 weeks to assign").

 

Now yesterday and today, they are telling me they have not received the case from USCIS (and "it can take up to 6 weeks to receive the case").

 

####### have the NVC lost my case!?

[Myers-HK 0]

Two weeks ago NVC has received our case, uscis had it resent to them beginning of March. 

We did get the help of a supervisor, after talking with someone from NVC.

 

Now we are waiting on a case number and invoice id number. 

 

We lost over 13+ weeks with our case being lost at first

 

I'd say keep calling and ask if they can let a supervisor call you to check if your case is there or not. It's weird that at first they said it was and now it's not anymore.. So keep calling! 

 

Best of luck and hopefully you'll get some news soon

[ms_bobdog 501]

1 hour ago, Myers-HK said:

Two weeks ago NVC has received our case, uscis had it resent to them beginning of March. 

We did get the help of a supervisor, after talking with someone from NVC.

 

Now we are waiting on a case number and invoice id number. 

 

We lost over 13+ weeks with our case being lost at first

 

I'd say keep calling and ask if they can let a supervisor call you to check if your case is there or not. It's weird that at first they said it was and now it's not anymore.. So keep calling! 

 

Best of luck and hopefully you'll get some news soon

I understand your anxiety, because I only did a courthouse marriage last year and was planning for a reception in August this year and with the delay at NVC right now, I am also worried I won't be there for it  Sending you lots of positive thoughts!