Speaking to a Tier 2 Supervisor?

[Hamilton 511]

I've been waiting almost 200 days for my AP/EAD, and I've done pretty much everything that I can (see my signature for more details) -- except request to speak to a Tier 2 "supervisor". 

 

Has anyone done this successfully? Was it useful? I don't want to offend a Tier 2 officer by asking to speak to their supervisor, but I'm hoping that a supervisor would be able to get somebody to look at my AP case quicker. 

[JoJoJoJo 170]

15 minutes ago, Hamilton said:

I've been waiting almost 200 days for my AP/EAD, and I've done pretty much everything that I can (see my signature for more details) -- except request to speak to a Tier 2 "supervisor". 

 

Has anyone done this successfully? Was it useful? I don't want to offend a Tier 2 officer by asking to speak to their supervisor, but I'm hoping that a supervisor would be able to get somebody to look at my AP case quicker. 

Yes, I have done it a few times in the last couple months.

 

No, it was not very useful because ultimately the officer at NBC decides when to work on your case. The supervisor is not the boss of the officer working on your case. To me, what a supervisor can do is similar to what a congressman or an ombudsman can do.

 

If you say to T2 that you wanted to talk to a supervisor, they will do it. T2 would talk to the supervisor and provide some background information before you are connected.

 

Good luck!!!!!!!

 

[Molad 0]

On 2/20/2018 at 11:38 AM, Hamilton said:

I've been waiting almost 200 days for my AP/EAD, and I've done pretty much everything that I can (see my signature for more details) -- except request to speak to a Tier 2 "supervisor". 

 

Has anyone done this successfully? Was it useful? I don't want to offend a Tier 2 officer by asking to speak to their supervisor, but I'm hoping that a supervisor would be able to get somebody to look at my AP case quicker. 

hi i believe you are still within processing time because i also got an rfe in the mail and when i called i was told that they start counting the days for all cases all over due to rfes so i believe you have to wait a little more or call them again for more information

[Aussie 2 Cali 0]

How did this go with you? Did it get resolved soon after? I am in a similar situation now and am trying to find some more info

[kdatgc 2]

Unfortunately, L2 officer cannot help you in speeding up your case. The only option is to request an expedite process with the help of Congressman/Senator provided you qualify for expedite process.