I-751 February 2018 Filers

[JBEdge 10]

Today I received the I797 in the mail saying that my case was approved. When I logged into my account online it says the card was mailed to me on the 22nd. Will update once I actually receive the card in the mail. 

Also, just wanted to encourage those who do not see any updates since the case was received last year. My case's number only showed on the new site (myaccount.uscis.dhs.gov). On the old site it would say that case number was invalid or could not be found. When I called USCIS about a month ago they also could not find my case number under the electronic dial search. When I spoke to someone there they gave me the basic you'll have to wait answer. Up until Feb 20th, when I logged in to my account the only update that showed was when they received my case on March 5th of 2018. Hang in there! It's a matter of time.

[ALIENRJ187 43]

Thank you @GBOS for the details, it kind of puts things in perspective for me.

[EspeLopez 10]

1 hour ago, JBEdge said:

Today I received the I797 in the mail saying that my case was approved. When I logged into my account online it says the card was mailed to me on the 22nd. Will update once I actually receive the card in the mail. 

Also, just wanted to encourage those who do not see any updates since the case was received last year. My case's number only showed on the new site (myaccount.uscis.dhs.gov). On the old site it would say that case number was invalid or could not be found. When I called USCIS about a month ago they also could not find my case number under the electronic dial search. When I spoke to someone there they gave me the basic you'll have to wait answer. Up until Feb 20th, when I logged in to my account the only update that showed was when they received my case on March 5th of 2018. Hang in there! It's a matter of time.

thank you so much for adding the new site. i was looking for it:) and congrats on your approval:)

[gioC 1]

Hi all.  What is a Tier 1 or Tier 2 customer service representative and how do I reach them?  I keep on getting rerouted by the machine at the USCIS number and am never being able to reach anyone to speak with.  Thank you so much in advance!

[GBOS 198]

2 minutes ago, gioC said:

Hi all.  What is a Tier 1 or Tier 2 customer service representative and how do I reach them?  I keep on getting rerouted by the machine at the USCIS number and am never being able to reach anyone to speak with.  Thank you so much in advance!

Tier 1 are contractors and they are known as parrots.  They read everything from the screen in front of them, and they do not have any additional information you cannot get from USCIS.gov.  They do have the ability to create a service request for you (some of which you cannot do it yourself online).

 

Tier 2 are real USCIS immigration officers who actually have access to the internal systems (like to see where your physical files are located, or who is working on the files <not that they will ever tell you that>).

 

You have to choose the option to report a problem with your case, and it will get you to the parrots.  You cannot get to Tier 2 officers from the automated system; only the parrots can transfer you.

[gioC 1]

4 minutes ago, GBOS said:

Tier 1 are contractors and they are known as parrots.  They read everything from the screen in front of them, and they do not have any additional information you cannot get from USCIS.gov.  They do have the ability to create a service request for you (some of which you cannot do it yourself online).

 

Tier 2 are real USCIS immigration officers who actually have access to the internal systems (like to see where your physical files are located, or who is working on the files <not that they will ever tell you that>).

 

You have to choose the option to report a problem with your case, and it will get you to the parrots.  You cannot get to Tier 2 officers from the automated system; only the parrots can transfer you.

Thank you so much GBOS.  How do you get the parrots to transfer you to a Tier 2 officer?

[GBOS 198]

2 minutes ago, gioC said:

Thank you so much GBOS.  How do you get the parrots to transfer you to a Tier 2 officer?

@gioC - it is a tough one.  I only called them twice because the level of frustration when you talk to these parrots can sometimes go to the roof real fast.

 

I would say you explain your problem to these parrots, and after putting up with them reading from the screen to you, tell them then that you want to speak with a Tier 2 officer because you are satisfied with the response you just heard and that you spend a lot of time holding the line.

 

You could get a tough parrot, at times.

[Aare K 3]

What does it mean when you get an email saying your case has been approved?? Please tell me i'm not excited for nothing

[JayChi 5]

2 minutes ago, Aare K said:

What does it mean when you get an email saying your case has been approved?? Please tell me i'm not excited for nothing

Your wait is over! Congrats!

[Aare K 3]

Just now, JayChi said:

Your wait is over! Congrats!

YASSSSSSSSSSSSSSSSSSSS!! Thank God and my ancestors!

[Unidentified 2,930]

15 minutes ago, Aare K said:

What does it mean when you get an email saying your case has been approved?? Please tell me i'm not excited for nothing

It means you're approved. Can you please let us know when you filed etc and when you get more familiar with the website (noticed you joined VJ 20 minutes ago) can you fill in your timeline? It's under your profile. Would be very helpful to the rest of us so we can predict when it might be our turn. Thank you and congratulations!  

[SigAnd 3]

My Case was approved on Feb 22nd - now I am just awaiting my card! WOOOO!  

[starsky 99]

19 hours ago, GBOS said:

@gioC - it is a tough one.  I only called them twice because the level of frustration when you talk to these parrots can sometimes go to the roof real fast.

 

I would say you explain your problem to these parrots, and after putting up with them reading from the screen to you, tell them then that you want to speak with a Tier 2 officer because you are satisfied with the response you just heard and that you spend a lot of time holding the line.

 

You could get a tough parrot, at times.

Intentional or not, can I just say that I appreciate the light humor here  I think we all hope that we don't encounter a "tough parrot" when we call USCIS. 

 

26 minutes ago, SigAnd said:

My Case was approved on Feb 22nd - now I am just awaiting my card! WOOOO!  

Back to business. Congrats on the approval! Good to get another dunk in the California basket. 40% are now approved, *according to those we know about.

 

Updated 2/26/2019
California Service Center (52 applicants, 21 approved - 40%, 7 transferred - 13%)
VJName	I-751 Date (submission)		NOA 1 Received	Biometrics	18m Extension	Transferred	Interview	Approved	Notes
KiRille	2/1/2018		2/5/2018	5/25/2018	8/20/2018	—/—/—	—/—/—	—/—/—	RFE: 2/3/19
redstripe54	2/1/2018		2/5/2018	5/4/2018*	8/16/2018	—/—/—	—/—/—	—/—/—	RFE: 2/9/19
DreamCatcher77	2/1/2018		2/5/2018	5/5/2018*	8/18/2018	—/—/—	—/—/—	2/6/19	* Reusing biometrics
sirvang	2/1/2018		2/15/2018	5/11/2018*	8/5/2018	—/—/—	—/—/—	2/1/19	* Reusing biometrics
MandMB	2/2/2018		2/10/2018	5/11/2018*	8/18/2018	2/4/2019	—/—/—	—/—/—	* Reusing biometrics
Alex08	2/4/2018		2/12/2018	5/12/2018*	8/20/2018	2/4/2019	—/—/—	—/—/—	* Reusing biometrics
LPK	2/5/2018		2/7/2018	5/12/2018*	8/18/2018	—/—/—	—/—/—	2/5/19	* Reusing biometrics
Kim&Jeff	2/5/2018		2/12/2018	6/25/2018*	8/25/2018	—/—/—	—/—/—	2/12/19	* Rescheduled
EmilyRosePF	2/5/2018		2/16/2018	5/12/2018*	8/24/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
3rd	2/5/2018		2/9/2018	5/12/2018*	8/18/2018	2/6/2019	—/—/—	—/—/—	* Reusing biometrics
mjiang	2/5/2018		2/12/2018	5/12/2018*	8/18/2018	—/—/—	—/—/—	1/31/19	* Reusing biometrics
A--dawg	2/5/2018		2/9/2018	5/12/2018*	8/18/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
starsky	2/6/2018		2/17/2018	5/12/2018*	8/25/2018	2/5/2019	—/—/—	—/—/—	* Reusing biometrics
bonzaigirl	2/6/2018		2/9/2018	5/12/2018*	8/11/2018	2/4/2019	—/—/—	—/—/—	* Reusing biometrics
bgellner	2/6/2018		2/12/2018	5/12/2018*	8/25/2018	—/—/—	—/—/—	1/28/19	* Reusing biometrics
Slowloris	2/7/2018		2/12/2018	5/11/2018*	8/25/2018	2/7/2019	—/—/—	—/—/—	* Reusing biometrics
Cosmos22	2/8/2018		2/26/2018	5/25/2018	8/17/2018	—/—/—	—/—/—	—/—/—
lululola	2/8/2018		2/15/2018	5/25/2018	—/—/—	—/—/—	—/—/—	—/—/—
Amber&Seba	2/9/2018		2/19/2018	5/12/2018*	8/17/2018	—/—/—	—/—/—	2/11/19	* Reusing biometrics
mcfrl	2/9/2018		2/20/2018	5/5/2018*	—/—/—	—/—/—	—/—/—	1/30/19	* Reusing biometrics
bms	2/9/2018		2/17/2018	5/25/2018	8/24/2018	—/—/—	—/—/—	—/—/—
ELJ	2/10/2018		2/14/2018	5/12/2018*	8/17/2018	2/6/2019	—/—/—	—/—/—	* Reusing biometrics
Tween	2/10/2018		2/20/2018	—/—/—	8/18/2018	—/—/—	—/—/—	—/—/—
Seebec	2/12/2018		2/20/2018	5/24/2018	—/—/—	—/—/—	—/—/—	—/—/—
Patchie	2/12/2018		2/26/2018	5/12/2018*	8/25/2018	—/—/—	—/—/—	2/11/19	* Reusing biometrics
Tux_1987	2/12/2018		2/26/2018	—/—/—	8/18/2018	—/—/—	—/—/—	—/—/—
hrkk	2/12/2018		3/24/2018	—/—/—	—/—/—	—/—/—	—/—/—	—/—/—
i_love_rain	2/12/2018		2/16/2018	—/—/—	8/18/2018	—/—/—	—/—/—	1/31/19
GerryC327	2/14/2018		2/26/2018	5/18/2018*	8/18/2018	—/—/—	—/—/—	2/23/19	* Walked-in early
EspeLopez	2/14/2018		2/26/2018	5/18/2018*	8/25/2018	—/—/—	—/—/—	—/—/—	RFE: 2/23/19
Danielle and Jake	2/15/2018		2/21/2018	N/A	8/24/2018	N/A	N/A	1/30/19
ThisIsCat	2/16/2018		2/22/2018	—/—/—	8/24/2018	—/—/—	—/—/—	—/—/—
SigAnd	2/19/2018		2/21/2018	5/14/2018	8/18/2018	—/—/—	—/—/—	2/22/19	* Reusing biometrics
stevebg14	2/19/2018		2/27/2018	5/12/2018*	8/25/2018	N/A	N/A	1/23/19	* Reusing biometrics
Heley	2/20/2018		2/28/2018	—/—/—	5/5/2018	N/A	N/A	2/15/19
Sean and Kristina	2/20/2018		3/2/2018	5/12/2018*	8/24/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
ALIENRJ187	2/20/2018		3/2/2018	5/12/2018*	8/27/2018	N/A	N/A	2/15/2019	* Reusing biometrics
xvixiiex	2/20/2018		2/24/2018	5/5/2018*	8/11/2018	N/A	N/A	2/15/2019	* Reusing biometrics
GT&RAC	2/21/2018		3/12/2018	N/A	N/A	N/A	N/A	5/23/2018*	* Military
Starrgirl	2/21/2018		3/9/2018	N/A	N/A	N/A	6/6/2018	6/20/2018*	* B1/B2 visa
dosmode	2/22/2018		3/1/2018	5/12/2018*	8/25/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
aka586	2/23/2018		3/2/2018	5/5/2018*	8/25/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
PerditaD	2/23/2018		3/2/2018	5/12/2018*	8/11/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
SSKK	2/24/2018		2/28/2018	—/—/—	8/11/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
molongoque	2/25/2018		3/9/2018	5/11/2018*	8/18/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
JBEdge	2/26/2018		3/12/2018	5/12/2018*	8/27/2018	—/—/—	—/—/—	2/20/2019	* Reusing biometrics
mikenjan	2/26/2018		3/5/2018	5/12/2018*	8/20/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
robhat	2/26/2018		3/5/2018	5/12/2018*	8/20/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
mfo2018	2/27/2018		3/7/2018	5/22/2018*	—/—/—	—/—/—	—/—/—	2/19/2019	* Reusing biometrics
rramirez313	2/28/2018		3/12/2018	5/7/2018*	—/—/—	—/—/—	—/—/—	—/—/—	* Reusing biometrics
mojzte	2/28/2018		3/7/2018	5/8/2018*	8/20/2018	—/—/—	—/—/—	—/—/—	* Reusing biometrics
luna_azul0609	2/28/2018		3/13/2018	5/24/2018	8/18/2018	—/—/—	—/—/—	—/—/—
Vermont Service Center (33 applicants, 0 approved - 0%, 4 transferred - 12%)
VJName	I-751 Date (submission)		NOA 1 Received	Biometrics	18m Extension	Transferred	Interview	Approved	Notes
singaporekeith	2/1/2018		2/6/2018	3/26/2018	8/11/2018	—/—/—	—/—/—	—/—/—
Eagles82	2/1/2018		2/10/2018	3/27/2018	—/—/—	—/—/—	—/—/—	—/—/—
ollieda1	2/1/2018		2/10/2018	3/15/2018	—/—/—	—/—/—	—/—/—	—/—/—
Jpheels22	2/5/2018		2/13/2018	3/27/2018	—/—/—	2/13/2019	—/—/—	—/—/—
Fr8dog	2/5/2018		2/16/2018	3/26/2018	8/13/2018	2/13/2019	—/—/—	—/—/—
ChuckandBoram	2/5/2018		2/15/2018	3/27/2018	—/—/—	—/—/—	—/—/—	—/—/—
PHXU	2/7/2018		2/11/2018	3/29/2018	10/25/2018	—/—/—	—/—/—	—/—/—
Mystik17	2/7/2018		2/12/2018	4/4/2018	8/13/2018	—/—/—	—/—/—	—/—/—
ligiam1412	2/5/2018		2/7/2018	3/26/2018	8/6/2018	2/13/2019	—/—/—	—/—/—
jennah	2/8/2018		2/19/2018	4/2/2018	—/—/—	—/—/—	—/—/—	—/—/—
arthurc	2/9/2018		2/16/2018	4/5/2018	8/13/2018	—/—/—	—/—/—	—/—/—
peetee91	2/10/2018		2/19/2018	4/4/2018	8/13/2018	2/13/2019	—/—/—	—/—/—
vdoshi88	2/10/2018		3/20/2018	4/12/2018	8/11/2018	—/—/—	—/—/—	—/—/—
JennsenS2	2/12/2018		2/20/2018	4/2/2018	—/—/—	—/—/—	—/—/—	—/—/—
Farrieress	2/12/2018		2/20/2018	4/3/2018	8/6/2018	—/—/—	—/—/—	—/—/—
FrenchKat	2/12/2018		2/24/2018	4/5/2018	8/13/2018	—/—/—	—/—/—	—/—/—
xyuxue	2/13/2018		2/26/2018	4/9/2018	8/13/2018	—/—/—	—/—/—	—/—/—
LinaHugo	2/14/2018		2/27/2018	4/3/2018	—/—/—	—/—/—	—/—/—	—/—/—
leisli	2/16/2018		3/2/2018	4/10/2018	8/6/2018	—/—/—	—/—/—	—/—/—
AMII	2/16/2018		3/3/2018	4/20/2018	8/11/2018	—/—/—	—/—/—	—/—/—
fascinating123	2/19/2018		3/5/2018	4/19/2018	8/13/2018	—/—/—	—/—/—	—/—/—
-Shana-	2/20/2018		3/12/2018	5/4/2018	8/13/2018	—/—/—	—/—/—	—/—/—
diezr.albert	2/20/2018		3/22/2018	5/21/2018	8/18/2018	—/—/—	—/—/—	—/—/—
Vzla90	2/20/2018		—/—/—	—/—/—	8/13/2018	—/—/—	—/—/—	—/—/—
klems10024	2/21/2018		3/10/2018	5/4/2018	8/13/2018	—/—/—	—/—/—	—/—/—
BabyJawz	2/22/2018		2/26/2018	4/20/2018	8/13/2018	—/—/—	—/—/—	—/—/—
ameribrazil	2/22/2018		3/16/2018	5/4/2018	8/13/2018	—/—/—	—/—/—	—/—/—
Cross32	2/23/2018		3/16/2018	5/4/2018	8/13/2018	—/—/—	—/—/—	—/—/—
aeviolazo	2/24/2018		3/10/2018	5/4/2018	8/11/2018	—/—/—	—/—/—	—/—/—
Memekm	2/24/2018		3/12/2018	5/4/2018	8/18/2018	—/—/—	—/—/—	—/—/—
Unidentified	2/26/2018		3/5/2018	4/19/2018	8/6/2018	—/—/—	—/—/—	—/—/—
wildnwonderful	2/26/2018		3/10/2018	5/4/2018	8/6/2018	—/—/—	—/—/—	—/—/—
scubagrl	2/27/2018		3/5/2018	4/18/2018	8/10/2018	—/—/—	—/—/—	—/—/—

[Aare K 3]

How long does it take from when one gets the card being produced to actually receiving the Card? My card being produced notification is dated February 22nd. My approval notice is dated Feb 25th. I have a trip coming up on March 7th and i'll love to have my card in hand before then. 

Thanks,

[Aare K 3]

19 hours ago, Unidentified said:

It means you're approved. Can you please let us know when you filed etc and when you get more familiar with the website (noticed you joined VJ 20 minutes ago) can you fill in your timeline? It's under your profile. Would be very helpful to the rest of us so we can predict when it might be our turn. Thank you and congratulations!  

I filed feb 26th 2018. Biometric was reused. 18 moths extension August 18th i think. Approval February 25th 2019.