POE JFK SUCKS!!!!!!!!

[JElsafty 0]

I think my husband would have traded you for his experience. I was personally drilled for a hour and 1/2 or so before he was let to go through

[Fandango 1,440]

That really sucked that his POE exp was bad.

Just cos I'm confused, can we recap a sec?

He got the EAD, immigration was held up with a lot of people coming thru, and he missed his flight..then he had trouble getting a connecting flight, and then when he got one, they waited on the runway and were severely delayed.

I'm struggling to see how this is a JFK problem tho? I'm only interested cos D & I have discussed him coming into JFK.

Were the immi officers rude or anything like that? Or was this just a comedy of errors that just overall ruined the experience & not necc anything to do with clearing immigration at JFK?

Thank you

Officers were rude but not to him. It was a bunch of errors due to the fact that immigration took so long.

But it takes what it takes...and one could say it was a bunch of errors due to not enough time between connecting flights. I don't mean to sound harsh, but it's not really a POE JFK SUCKS! issue....no one was detained, no one was rude to your man, and got his Temp EAD....he missed his connect.

I don't think it's fair to tell people to 'start worrying' when this was simply a timing issue

[Marry American 0]

That really sucked that his POE exp was bad.

Just cos I'm confused, can we recap a sec?

He got the EAD, immigration was held up with a lot of people coming thru, and he missed his flight..then he had trouble getting a connecting flight, and then when he got one, they waited on the runway and were severely delayed.

I'm struggling to see how this is a JFK problem tho? I'm only interested cos D & I have discussed him coming into JFK.

Were the immi officers rude or anything like that? Or was this just a comedy of errors that just overall ruined the experience & not necc anything to do with clearing immigration at JFK?

Thank you

Officers were rude but not to him. It was a bunch of errors due to the fact that immigration took so long.

But it takes what it takes...and one could say it was a bunch of errors due to not enough time between connecting flights. I don't mean to sound harsh, but it's not really a POE JFK SUCKS! issue....no one was detained, no one was rude to your man, and got his Temp EAD....he missed his connect.

I don't think it's fair to tell people to 'start worrying' when this was simply a timing issue

I guess one needs at least twelve hours between connecting flights. You do not sound harsh to me. You sound like a person that had a need to comment on a thread about my thoughts on our personal experience.

I never told anyone to start worrying! Have a wonderful day, we will.

[Fandango 1,440]

I guess one needs at least twelve hours between connecting flights. You do not sound harsh to me. You sound like a person that had a need to comment on a thread about my thoughts on our personal experience.

I never told anyone to start worrying! Have a wonderful day, we will.

I did feel the need to comment because I was quite concerned about the JFK experience as we're going thru there when our time comes...so I was reading this thread and starting to feel quite anxious as to what the problems were immigration wise. And it seems to me that I wasn't the only one. I just wanted to clarify!

Oh and:

Yikes! Mo is going through JFK on Wednesday. He has a 4.5 layover. Now I'm a little worried.

As you should be.

I suppose in any airport there can be issues and missed flights and BS..my mistake was probably reading 'JFK' and substituting 'immigration at JFK'...

I'm not minimizing the delay mind you!....but I think at the end of the day, you got the work stamp and he cleared his bit relatively fast with no complications. So congratulations and best of luck on your new life together!

[doodlebug 3]

That really sucked that his POE exp was bad.

Just cos I'm confused, can we recap a sec?

He got the EAD, immigration was held up with a lot of people coming thru, and he missed his flight..then he had trouble getting a connecting flight, and then when he got one, they waited on the runway and were severely delayed.

I'm struggling to see how this is a JFK problem tho? I'm only interested cos D & I have discussed him coming into JFK.

Were the immi officers rude or anything like that? Or was this just a comedy of errors that just overall ruined the experience & not necc anything to do with clearing immigration at JFK?

Thank you

Officers were rude but not to him. It was a bunch of errors due to the fact that immigration took so long.

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

[tmma 467]

That really sucked that his POE exp was bad.

Just cos I'm confused, can we recap a sec?

He got the EAD, immigration was held up with a lot of people coming thru, and he missed his flight..then he had trouble getting a connecting flight, and then when he got one, they waited on the runway and were severely delayed.

I'm struggling to see how this is a JFK problem tho? I'm only interested cos D & I have discussed him coming into JFK.

Were the immi officers rude or anything like that? Or was this just a comedy of errors that just overall ruined the experience & not necc anything to do with clearing immigration at JFK?

Thank you

Officers were rude but not to him. It was a bunch of errors due to the fact that immigration took so long.

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

Doodle-I can tell you with alot of certainty that they do indeed get a list of travellers, and no they do not schedule accordingly ( maybe afew extra around major holidays) this goes for MOST airports, and not just US ones.

I myself have waited in DFW for hours in the USC line. Overseas it's the same-Gatwick, AMS, CDG, and LHR to name a few ( basically everywhere).

Remember-it's not the airline or local airport authority that schedules the immigration staff-it's our friends at DHS or TSA whichever section of the airport you happen to be in.

Edited April 29, 2007 by tmma

[payxibka 10,047]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

[doodlebug 3]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

Well no I wouldn't but I don't work in the type of industry that does that type of thing.

[payxibka 10,047]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

Well no I wouldn't but I don't work in the type of industry that does that type of thing.

What makes you think they do? I am fairly certain if you ask them they will say they don't work in that type of industry either....

[athena_ny 1]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

Well no I wouldn't but I don't work in the type of industry that does that type of thing.

Oh please. The best any industry can do, if it's not an on-call job (and immigration checkpoints, security checkpoints, etc. at any airport are not on-call jobs), is offer people the option of overtime. When I worked in retail, they couldn't call me up and force me to come in on my day off. In the publishing industry, just because we get 4,000 contracts in on one day doesn't mean they can call up everyone who has the day off and REQUIRE they come in. They're providing a service - processing you at immigration so you can enter the country is a service - so the best you can do is complain about poor customer service, but what are the repercussions against them? Minimal, if any. The people at immigration are doing a job, and I doubt are sitting next to their phone just WAITING to get a call that "oh staff is low! please come in!"

How easily people forget that everyone else's lives don't exist to make their's easier.

[doodlebug 3]

I didn't mean to insinuate that people working in immigration should sit by the phone waiting to be called in in the chance that a large amount of people needing their services arrive at the airport. I don't know how it go to that discussion.

What I suggested, is that perhaps immigration could get, perhaps a week or so ahead of time, find out how many of these passengers will come through, and schedule ahead of time. It happens in restaurants...people don't get their scheduling until a week before. It happens at daycares and after care establishments where when they know ahead of time how many children will be in their care, they schedule accordingly, as they should since the teacher/child ratio is a matter of law.

Whether or not these immigration employees have set schedules or not is out of my knowledge since I don't work in immigration nor do I know anyone who does.

It was simply a suggestion in case this is a problem that is frequently happening.

Have a nice day.

[kins 0]

I am sorry to the original poster that you had such a bad time, but glad you are together now...

When I arrive in the US I will have three children with me age 2, 4 and 6, and I will have to go through the whole process while looking after them. I am feeling pretty intimidated

Having said that, when I entered the US via JFK on a K-1 visa years ago I had no hassles whatsoever.

On the other hand, not long after that I re-entered the country at Seattle, with all my papers in order, and an immigration officer tried to tell me I could not enter the country in Seattle because all my papers had been issued in Connecticut (rolls eyes). After half an hour he admitted he was wrong and let me through.

It just seems to be a lottery

[Marry American 0]

That really sucked that his POE exp was bad.

Just cos I'm confused, can we recap a sec?

He got the EAD, immigration was held up with a lot of people coming thru, and he missed his flight..then he had trouble getting a connecting flight, and then when he got one, they waited on the runway and were severely delayed.

I'm struggling to see how this is a JFK problem tho? I'm only interested cos D & I have discussed him coming into JFK.

Were the immi officers rude or anything like that? Or was this just a comedy of errors that just overall ruined the experience & not necc anything to do with clearing immigration at JFK?

Thank you

Officers were rude but not to him. It was a bunch of errors due to the fact that immigration took so long.

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

You never know what may delay his time in immigration. Just be prepared for anything. Hopefully a smooth journey. On the day he came, there was over 40 people, and one man from Senegal that took most of that 7 hours up.

[Marry American 0]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

Well no I wouldn't but I don't work in the type of industry that does that type of thing.

Oh please. The best any industry can do, if it's not an on-call job (and immigration checkpoints, security checkpoints, etc. at any airport are not on-call jobs), is offer people the option of overtime. When I worked in retail, they couldn't call me up and force me to come in on my day off. In the publishing industry, just because we get 4,000 contracts in on one day doesn't mean they can call up everyone who has the day off and REQUIRE they come in. They're providing a service - processing you at immigration so you can enter the country is a service - so the best you can do is complain about poor customer service, but what are the repercussions against them? Minimal, if any. The people at immigration are doing a job, and I doubt are sitting next to their phone just WAITING to get a call that "oh staff is low! please come in!"

How easily people forget that everyone else's lives don't exist to make their's easier.

They are goverment workers afterall. My fiance told me that they would work a little, talk on the phone, drink something, talk, and then work a little more. I told him that I already knew it would be like that. They are not productive workers.

[athena_ny 1]

From what I can see it was partly a JFK problem in that they should have known (i think) that x many people would be coming through and therefore should have increased staff accordingly to handle the load. Do they get a list of travelers coming in each day from the airlines so they can staff accordingly? If not then they should. Just makes sense.

I am sure they schedule based on historical trends but think about what you suggest... Do you enjoy getting called in on your day off? Or if you are scheduled to work, do you enjoy getting "called off?"?

Well no I wouldn't but I don't work in the type of industry that does that type of thing.

Oh please. The best any industry can do, if it's not an on-call job (and immigration checkpoints, security checkpoints, etc. at any airport are not on-call jobs), is offer people the option of overtime. When I worked in retail, they couldn't call me up and force me to come in on my day off. In the publishing industry, just because we get 4,000 contracts in on one day doesn't mean they can call up everyone who has the day off and REQUIRE they come in. They're providing a service - processing you at immigration so you can enter the country is a service - so the best you can do is complain about poor customer service, but what are the repercussions against them? Minimal, if any. The people at immigration are doing a job, and I doubt are sitting next to their phone just WAITING to get a call that "oh staff is low! please come in!"

How easily people forget that everyone else's lives don't exist to make their's easier.

They are goverment workers afterall. My fiance told me that they would work a little, talk on the phone, drink something, talk, and then work a little more. I told him that I already knew it would be like that. They are not productive workers.

And, like I said, the best you can do is complain about poor customer service. Write a letter to DHS if you feel it has affected your life that much.