AOS/IV FEE PAID. Shows PAID on CEAC Website, BUT NVC Says they don't have any record. Send Bank statements for proof.

[L0bster00 41]

Hello, This is for my spouse. I paid IV and AOS fee on 11 DEC. It shows PAID on CEAC Website. Then she submitted Online DS-260. And i sent all the documents. 

 

Now NVC is saying, they haven't received any fees. I told them it shows PAID On CEAC website. They then asked me to send my bank statement as a proof to their email address. I have done that too. 

 

They seem to be careless and told me that a supervisor will review my case to correct the fee discrepancy between CEAC and NVC. I am not sure what is going on. They are not reviewing my my documents. Just because it's a problem at their side. 

 

Any advice ? How i can get this rectified. NVC quoting me 6 weeks to fix the fee and then another 11 weeks to review the documents. This is driving me crazy...

[Longingfor 195]

51 minutes ago, L0bster00 said:

Hello, This is for my spouse. I paid IV and AOS fee on 11 DEC. It shows PAID on CEAC Website. Then she submitted Online DS-260. And i sent all the documents. 

 

Now NVC is saying, they haven't received any fees. I told them it shows PAID On CEAC website. They then asked me to send my bank statement as a proof to their email address. I have done that too. 

 

They seem to be careless and told me that a supervisor will review my case to correct the fee discrepancy between CEAC and NVC. I am not sure what is going on. They are not reviewing my my documents. Just because it's a problem at their side. 

 

Any advice ? How i can get this rectified. NVC quoting me 6 weeks to fix the fee and then another 11 weeks to review the documents. This is driving me crazy...

Print out your receipts from CEAC and also your bank statement and then scan and email those to NVC.  

[MrHanky 1,377]

Supervisor review doesn't make things any quicker unfortunately.

Its not uncommon that they have problems with their system, I've heard of payment problems from time to time but usually it does't say paid.

 

While you're here, can you fill out your timeline?

It'll help others out.