No Biometrics Letter--Over 4 months

[LykaMarc 19]

On October 10, I called the USCIS NCSC number, and they said that they would put in a service request (I got a service request number), and was informed that we should get the biometrics appointment letter within 2 weeks.  Still, nothing.  I called back on November 13, 2017, and the NCSC person told me to send an email to the California Service Center, which I did that day.  The next day, we received an email back, wherein they claimed that there's an application backlog and that we need to just wait longer.

 

Looking at I-751 timelines, it appears that people are STILL getting their biometrics appointment letters within 1-2 weeks after the NOA1.  Is anyone else experiencing this delay for receiving their biometrics appointment letter?  For us, it's been over 4 months, and STILL no biometrics appointment letter. 

[LykaMarc 19]

When I posted the above, for some reason my first paragraph was deleted.  Here is the intended first paragraph:

 

Hi, we filed our I-751 on July 22, 2017 (California Service Center) and received our NOA1 receipt letter dated August 2, 2017.  We have not received any biometrics appointment letter.  I noticed that other people have been getting their biometrics appointment letter only 1-2 weeks after their first receipt.

[nightingalejules 678]

You can call USCIS 1-800-375-5283 - try first thing in the morning. CSC is ridiculously far behind and they may tell you that you’re in line to be scheduled but haven’t been yet... but at least you’ll know.