Missed AOS interview, got the notice on the same day of the interview date

[Kme 0]

Hi, anyone here who experienced the same thing. I've read cases that they missed the interview because they never received the letter, but for us, we got the letter the same day we are scheduled for the interview! I was able to contact USCIS and they said they sent a service request to the field office notifying them our reason and requesting for a new interview date. But i know, that would take a while, tried booking for info pass but there are no available appointments as of now, what do you think should we do? I'm afraid we might get denied because of this.

[Scandi 4,180]

What does your online case status say?

 

You called them quickly so hopefully you won't get denied. If you do get denied there might be a possibility that they can reopen your case and get you a new interview date since it wasn't your fault that you missed the interview.

 

Definitely go for an infopass. Usually there's bad communication between USCIS and its field offices. So even if you called customer suport, the field office didn't get the info and might deny you. An infopass is your ticket to give the info straight to your field office.

Edited October 25, 2017 by Scandi

[Kme 0]

4 hours ago, Scandi said:

What does your online case status say?

 

You called them quickly so hopefully you won't get denied. If you do get denied there might be a possibility that they can reopen your case and get you a new interview date since it wasn't your fault that you missed the interview.

 

Definitely go for an infopass. Usually there's bad communication between USCIS and its field offices. So even if you called customer suport, the field office didn't get the info and might deny you. An infopass is your ticket to give the info straight to your field office.

Hi, so as of now my online status still says case is ready to be scheduled for interview.

Funny thing was, i called uscis oct 24 in the afternoon to ff up about my case and they just said the same thing that my case is ready to be scheduled for interview. They did not even mentioned anything about an interview schedule. And then oct 24 evening, that's when we found in the mail the interview notice which is for oct 24; 8:45am.

That's what i thought also, that the service request might not reach the field office right away. Still can't get infopass appointment, but tomorrow we'll try our luck to do walk in.

Thanks for your advice

[sweetadams 138]

16 hours ago, Kme said:

Hi, so as of now my online status still says case is ready to be scheduled for interview.

Funny thing was, i called uscis oct 24 in the afternoon to ff up about my case and they just said the same thing that my case is ready to be scheduled for interview. They did not even mentioned anything about an interview schedule. And then oct 24 evening, that's when we found in the mail the interview notice which is for oct 24; 8:45am.

That's what i thought also, that the service request might not reach the field office right away. Still can't get infopass appointment, but tomorrow we'll try our luck to do walk in.

Thanks for your advice

Same thing happened to me, I was 10 mins away from the field office when I got a call that i have a letter from Homeland. I was only lucky that I have contacted a senator office where I was already aware of the interview date and time through the field office. I just hope they are not doing this on purpose to deny people. It looks fishy somehow, even as I am writing now, my online status still says schedule for interview as at August 15, 2016, over a year no update, no email, no text. 

After the interview, still nothing yet. 

You have to either try walk-in for infopass or go through a congressman to get another notice of interview, usually you have a second chance where the field office is suppose to reschedule for interview. 

[Kme 0]

45 minutes ago, sweetadams said:

Same thing happened to me, I was 10 mins away from the field office when I got a call that i have a letter from Homeland. I was only lucky that I have contacted a senator office where I was already aware of the interview date and time through the field office. I just hope they are not doing this on purpose to deny people. It looks fishy somehow, even as I am writing now, my online status still says schedule for interview as at August 15, 2016, over a year no update, no email, no text. 

After the interview, still nothing yet. 

You have to either try walk-in for infopass or go through a congressman to get another notice of interview, usually you have a second chance where the field office is suppose to reschedule for interview. 

hi @sweetadams, so you mean you were able to get a second interview date? So someone from the senator's office helped you to reschedule it?

And now, you still haven't receive your green card?

We tried to walk in a while ago in the local field office, but no luck cause they are strict about infopass appointment. I got a schedule for infopass but that would still be 2 weeks from now, still trying to get an earlier date as of now.

[sweetadams 138]

18 minutes ago, Kme said:

hi @sweetadams, so you mean you were able to get a second interview date? So someone from the senator's office helped you to reschedule it?

And now, you still haven't receive your green card?

We tried to walk in a while ago in the local field office, but no luck cause they are strict about infopass appointment. I got a schedule for infopass but that would still be 2 weeks from now, still trying to get an earlier date as of now.

Yes, I had my interview 10/24/2017. I was not approved and waiting for the decision of the IO. The first interview notice was never sent to me, after the processing date passed my PD, i contacted Customer Serv Rep, first I read the same thing that my case was scheduled for interview on August 15, 2016 and blah blah blah within processing time. After back and forth three days later, I found I could talk to a Tier 2 officer, so I demanded to be transferred to a level 2 officer, who was able to confirm that I was initially scheduled for interview on March 6, 2017. I was like wow, I didn't get notice in the mail, no online update, no email or text. So he confirmed that there is an administrative error on my case as he can't find a copy of the notice in my file.

He put in a service request and after two separate infopas appointment and no date yet. I contacted the senator office and luckily three days later, I got an email from the liaison officer that I have been scheduled for 10:15 am Tuesday, 24th October, 2017. That a notice will be mailed to me, the notice arrived home on Tuesday, 24th October 10am. 

[candybabe 46]

17 hours ago, Kme said:

Hi, so as of now my online status still says case is ready to be scheduled for interview.

Funny thing was, i called uscis oct 24 in the afternoon to ff up about my case and they just said the same thing that my case is ready to be scheduled for interview. They did not even mentioned anything about an interview schedule. And then oct 24 evening, that's when we found in the mail the interview notice which is for oct 24; 8:45am.

That's what i thought also, that the service request might not reach the field office right away. Still can't get infopass appointment, but tomorrow we'll try our luck to do walk in.

Thanks for your advice

You should sign up with USPS Informed Delivery - every morning you will be able to see on their app what mail is being delivered that day - you may be able to go in early and pick it up yourself if it is something you are looking for.

[Kme 0]

2 hours ago, sweetadams said:

Yes, I had my interview 10/24/2017. I was not approved and waiting for the decision of the IO. The first interview notice was never sent to me, after the processing date passed my PD, i contacted Customer Serv Rep, first I read the same thing that my case was scheduled for interview on August 15, 2016 and blah blah blah within processing time. After back and forth three days later, I found I could talk to a Tier 2 officer, so I demanded to be transferred to a level 2 officer, who was able to confirm that I was initially scheduled for interview on March 6, 2017. I was like wow, I didn't get notice in the mail, no online update, no email or text. So he confirmed that there is an administrative error on my case as he can't find a copy of the notice in my file.

He put in a service request and after two separate infopas appointment and no date yet. I contacted the senator office and luckily three days later, I got an email from the liaison officer that I have been scheduled for 10:15 am Tuesday, 24th October, 2017. That a notice will be mailed to me, the notice arrived home on Tuesday, 24th October 10am. 

May i ask how did you get to talk to a level 2 officer? Cause we tried awhile ago and they won't connect me to a tier 2 officer. They just kept saying not to worry and just wait blah blah.

 

Also, how did you contacted the senator's office? 

 

I hope you hear soon about the result of your interview. Hoping for the best!

[Kme 0]

2 hours ago, candybabe said:

You should sign up with USPS Informed Delivery - every morning you will be able to see on their app what mail is being delivered that day - you may be able to go in early and pick it up yourself if it is something you are looking for.

Maybe i'll try that so we don't miss any letter anymore. Thanks for your suggestion!

[sweetadams 138]

13 hours ago, Kme said:

May i ask how did you get to talk to a level 2 officer? Cause we tried awhile ago and they won't connect me to a tier 2 officer. They just kept saying not to worry and just wait blah blah.

 

Also, how did you contacted the senator's office? 

 

I hope you hear soon about the result of your interview. Hoping for the best!

Well, I told the customer serv rep that my case is past the processing time and they ask me to speak with a level 2 officer. Some of the CSR won't want to connect you. You keep trying and when you get through, you can schedule a call back...you leave your name and number....best time to call is the morning....i would say 9am your local time as the waiting won't be long to speak with a tier 2 officer.

You can contact your senator or congressman by googling their names with your zip code to know which to contact. then you go to their website or local office if it's close, fill out a release form and write a letter detailing your case, with the receipt notice. The thing with this process is that they can only help with making direct inquiry with the local field office.

Thanks for wishing me the best in the interview, at this point, i can only expect and hope for the best.

Good luck with your case.

[SamSam85 47]

On 10/27/2017 at 12:06 AM, Kme said:

Maybe i'll try that so we don't miss any letter anymore. Thanks for your suggestion!

What happened to your case?