Infopass appointments not available -- checked every day for a week now

[Quarter 2]

I live in NYC where I presume Infopass appointments are taken quickly. I've gotten the "Currently, there are no available appointments. Please check again tomorrow." everytime I checked at 12.01am, as some people have suggested. No slots seem to be released.

 

I've also checked sporadically throughout the day but still don't see an appointment available. When are time slots released? Does anyone have any first-hand experience gotten an Infopass appointment in NYC?

 

I need to get an I-551 stamp on my passport.

[Hypnos 6,576]

Most days when I check around midnight-1am I see open slots in Dallas. 

[mindthegap 2,590]

16 minutes ago, Quarter said:

Does anyone have any first-hand experience gotten an Infopass appointment in NYC?

 

Yes - last week. I have done maybe 20 infopass appointments at federal plaza now, as well as loads more all over the US. 

Regular appointments usually DO appear every night (except friday and saturday) as they are supposed to - unless the system is borked which happens from time to time.

 

Start checking from 10pm onwards. I have occasionally seen them appear as early as 9pm, and at random times like midday and 5am. No rhyme nor reason to it, it is what it is.

Edited October 4, 2017 by mindthegap

[Sunnyland 639]

Try to show up at your local USCIS office and ask the receptionist there to see if there is a way to see an agent there that can stamp your passport. I remember mine I just did a walk-in. Explain them the situation.

 

PS: Bring your expired GC.

Edited October 4, 2017 by Sunnyland

[Quarter 2]

42 minutes ago, Hypnos said:

Most days when I check around midnight-1am I see open slots in Dallas. 

Ah I see. I'll keep trying again!

29 minutes ago, mindthegap said:

Yes - last week. I have done maybe 20 infopass appointments at federal plaza now, as well as loads more all over the US. 

Regular appointments usually DO appear every night (except friday and saturday) as they are supposed to - unless the system is borked which happens from time to time.

 

Start checking from 10pm onwards. I have occasionally seen them appear as early as 9pm, and at random times like midday and 5am. No rhyme nor reason to it, it is what it is.

I'll try and keep looking. Thanks so much!

2 minutes ago, Sunnyland said:

Try to show up at your local USCIS office and ask the receptionist there to see if there is a way to see an agent there that can stamp your passport. I remember mine I just did a walk-in. Explain them the situation.

 

PS: Bring your expired GC.

Hmm I was chided by an officer when I tried to do a walk-in the last time, at a different office. :/ Worth a shot I guess!

[Sunnyland 639]

I had to show up twice I think. The first time they asked me to do an infopass but there was nothing available for the next weeks so the next time I went I told them I needed it urgently for a job offer that needed to see that. I guess they saw my desperation. Ones I passed security I approached the reception desk and she understood the situation. Thanks God! Good luck to you!

[mindthegap 2,590]

1 minute ago, Quarter said:

Hmm I was chided by an officer when I tried to do a walk-in the last time, at a different office. :/ Worth a shot I guess!

All depends on the office, but in my experiences at federal plaza I would say don't get your hopes up.

 

No issues getting into the building and through security, but when you get to the 3rd floor the moron by the door won't let you through to the receptionist without an appointment. 

Even if you do manage to get past him (I have a few times by using old appointment letters flashed quickly, and also good old distraction!), you will likely find that the the receptionist dragon won't let you see anyone.

She has a couple of times sent me down to the first floor to ask, who promptly sent me back to the third floor to be rejected yet again.  No amount of politely stressing the urgency to the point of being in tears on several occasions has gained any differing result.

Always the same staff on the third floor, and all totally unhelpfully rude in there in my honest opinion.

 

There are self service kiosks on the first floor, but they usually only show the same availability - or lack of it- as you get online, so not much use to anyone. 

 

Holtsville on Long Island can be good for walk ins, but possibly the single rudest customer facing person I have ever experienced (anywhere - not just USCIS) mans the infopass desk there...and he was extremely unhelpful as well, so may be a wasted trip to the middle of nowhere.

 

 

Persevere online and you should be good.

[Quarter 2]

53 minutes ago, mindthegap said:

All depends on the office, but in my experiences at federal plaza I would say don't get your hopes up.

 

No issues getting into the building and through security, but when you get to the 3rd floor the moron by the door won't let you through to the receptionist without an appointment. 

Even if you do manage to get past him (I have a few times by using old appointment letters flashed quickly, and also good old distraction!), you will likely find that the the receptionist dragon won't let you see anyone.

She has a couple of times sent me down to the first floor to ask, who promptly sent me back to the third floor to be rejected yet again.  No amount of politely stressing the urgency to the point of being in tears on several occasions has gained any differing result.

Always the same staff on the third floor, and all totally unhelpfully rude in there in my honest opinion.

 

There are self service kiosks on the first floor, but they usually only show the same availability - or lack of it- as you get online, so not much use to anyone. 

 

Holtsville on Long Island can be good for walk ins, but possibly the single rudest customer facing person I have ever experienced (anywhere - not just USCIS) mans the infopass desk there...and he was extremely unhelpful as well, so may be a wasted trip to the middle of nowhere.

 

 

Persevere online and you should be good.

Thanks for sharing your experience, mindthegap! That's what I feared. I've had an unpleasant experience at the Queens USCIS office. I may end up going to the Holtsville office with an appointment if I still can't get an appointment at Federal Plaza in the next few weeks.

 

Thanks so much again!

[dnp2014 44]

12 hours ago, Quarter said:

I live in NYC where I presume Infopass appointments are taken quickly. I've gotten the "Currently, there are no available appointments. Please check again tomorrow." everytime I checked at 12.01am, as some people have suggested. No slots seem to be released.

 

I've also checked sporadically throughout the day but still don't see an appointment available. When are time slots released? Does anyone have any first-hand experience gotten an Infopass appointment in NYC?

 

I need to get an I-551 stamp on my passport.

few days back I checked afternoon like 1:30.. and there were more than 10 open slots for the week of Oct 11-15.. I don't know when they open the slots.. No one can predict the time.. so better check every half hour..  you will surely find one slot .. but pls try every half hour.. 

[Eric-Pris 1,606]

NYC is ridiculous, I needed a infopass for my daughter but nothing was available for weeks.  One day, I checked at like 7am and there were a few slots, but most filled while I was making up my mind.  So if you see a slot, TAKE IT ASAP.  I had to refresh a few times to see what was actually still open, because they were literally being filled as I was looking at them.  I finally took one.

 

And yes, the people working at the NYC offices are usually pretty nasty.  It's like they are doing you a favor by helping you or answering a question. But that goes to every governmental office pretty much, like DMV, social security, etc.  Being a New Yorker we defend the people and the city blindly, but over the last few years, I have started to realize what a bunch of a-holes a good chunk of the people of this city are.  That is the reason that I'm actively looking to move out of here towards the Midwest.  Everybody is always in a goddamn hurry, cutting you off, pushing their way in and out of the subway/elevator, etc. 

 

Sorry for the rant.

[BeingTogether 1]

Hi..I Tried for several days...And i got in this morning..At six am...maybe try real early....Good luck

[George & Roth 1,485]

I had my appointment in NYC. Found it randomly during the day and didn't look very many days. 

 

The place was empty. I noticed the people I met in the NYC office were very helpful and kind. They contacted the CSC on my behalf. 

[NYCruiser 423]

7 hours ago, Eric-Pris said:

NYC is ridiculous, I needed a infopass for my daughter but nothing was available for weeks.  One day, I checked at like 7am and there were a few slots, but most filled while I was making up my mind.  So if you see a slot, TAKE IT ASAP.  I had to refresh a few times to see what was actually still open, because they were literally being filled as I was looking at them.  I finally took one.

 

And yes, the people working at the NYC offices are usually pretty nasty.  It's like they are doing you a favor by helping you or answering a question. But that goes to every governmental office pretty much, like DMV, social security, etc.  Being a New Yorker we defend the people and the city blindly, but over the last few years, I have started to realize what a bunch of a-holes a good chunk of the people of this city are.  That is the reason that I'm actively looking to move out of here towards the Midwest.  Everybody is always in a goddamn hurry, cutting you off, pushing their way in and out of the subway/elevator, etc. 

 

Sorry for the rant.

It is called either an entitlement mentality or typical government mentality....with the latter, if they are nice or nasty, there is little or no firings...government begats MORE government....there is NO reason for them to change...except people like President Trump who are not career Govt employees...

[nightingalejules 678]

This thread has a clever idea - trying to capitalize on cancellations - check it out! 

I've just moved from a town where the local office was never busy to one where it's completely booked, so I may try this if I need to go back in. Anyway, here's the thread.

 

 

[NYCruiser 423]

On 10/4/2017 at 10:38 AM, Eric-Pris said:

NYC is ridiculous, I needed a infopass for my daughter but nothing was available for weeks.  One day, I checked at like 7am and there were a few slots, but most filled while I was making up my mind.  So if you see a slot, TAKE IT ASAP.  I had to refresh a few times to see what was actually still open, because they were literally being filled as I was looking at them.  I finally took one.

 

And yes, the people working at the NYC offices are usually pretty nasty.  It's like they are doing you a favor by helping you or answering a question. But that goes to every governmental office pretty much, like DMV, social security, etc.  Being a New Yorker we defend the people and the city blindly, but over the last few years, I have started to realize what a bunch of a-holes a good chunk of the people of this city are.  That is the reason that I'm actively looking to move out of here towards the Midwest.  Everybody is always in a goddamn hurry, cutting you off, pushing their way in and out of the subway/elevator, etc. 

 

Sorry for the rant.

The issue Eric is that these people are supported by the population of this city. Why? Many WORK for the big government or unions. So big government begats BIGGER government and no responsiveness to the public,