USCIS phone number

[Kevin Crawford 34]

What is the best way to talk to a tier 2 officer at USCIS. I called the 800-375-5283 number but cant talk to a human being??

Any help

[Estibaliz 3,037]

Truth be told, we never called, but I think this might be useful.

Also I think they say if you don't select any option, someone will get the call.

Hope anyone else that has successfully called recently can give you any more advice.

Good luck!

 

[Kevin Crawford 34]

1 hour ago, Estibaliz said:

Truth be told, we never called, but I think this might be useful.

Also I think they say if you don't select any option, someone will get the call.

Hope anyone else that has successfully called recently can give you any more advice.

Good luck!

 

 Thank you for the information. I called and let it cycle through all the options. Finally talked to a person in spanish. Asked for english. Went through the basic info. Asked for a tier 2. Waited for only 1 minute and was transferred. I asled if our case has been assigned to an agent. Answer was yes. Asked if there are any RFE's. Answer was no. Asked if she could tell me when the case may be adjucated. Answer was....."we are currently working on February cases and my case is stlll on the timeframe. I said i know there have  been many cases approved with the same recieved date as mone and some with later dates.

So basically i heard the same ol song and dance BS.

I do have a referral number and she assured me i will hear something on that by 9-15.

Still very frustrated.

Lucky I live in Hawaii. 

 

[Kevin Crawford 34]

On 9/8/2017 at 11:25 AM, Kevin Crawford said:

 Thank you for the information. I called and let it cycle through all the options. Finally talked to a person in spanish. Asked for english. Went through the basic info. Asked for a tier 2. Waited for only 1 minute and was transferred. I asled if our case has been assigned to an agent. Answer was yes. Asked if there are any RFE's. Answer was no. Asked if she could tell me when the case may be adjucated. Answer was....."we are currently working on February cases and my case is stlll on the timeframe. I said i know there have  been many cases approved with the same recieved date as mone and some with later dates.

So basically i heard the same ol song and dance BS.

I do have a referral number and she assured me i will hear something on that by 9-15.

Still very frustrated.

Lucky I live in Hawaii. 

 

Ok. 153 days and still nothing. Our case is very straight forward. I see all the NOA 2's with dates after ours.

im getting frustrated