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AOS 30+ days filing...where is our NOA???

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Filed: K-1 Visa Country: Mexico
Timeline

My husband and I filed for AOS after being married. We got a text saying our case was received on July 26. We later received NOAs for AP and EAD. The problem is, we NEVER received a notice for AOS. My husband called USCIS and was able to get a receipt number from them. He said, we never received a notice and they said they would mail it. That was last week. We called again today and the officer said he wasn't able to do anything, that we should fill out a service request online. We are very concerned that we may have missed some VERY important information on the NOA...(biometrics) because we still have not received a notice. Here is our current case status:

"On July 26, 2017, we accepted the fingerprint fee for your Form I-485, Application to Register Permanent Residence or to Adjust Status. Our National Benefits Center location is working on your case. We mailed you a notice describing how we will process your case. Please follow the instructions in the notice."

 

What instructions are in the notice? What action can we take when 2 phone calls and 35 days later, we still haven't received the copy of this letter?

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