Compliance letter from Chrysler (split)

[Peot 161]

Super old topic and I apologize for bringing it back to life, but has anyone recently had any luck with Chrysler (Jeep, Dodge, etc)?

I spoke to one of the CBP officers at the border and they told me that for the past year they've been hearing nothing but issues from Chrysler on getting the EPA / DOT approval letter. My car DOES have the EPA sticker, but I'm told that I also need DOT sticker for importing (or a letter from Chrysler saying my car meets safety standards).

 

I called Chrysler's FCA corp help desk and they had no idea what I was talking about. When I told them to check again they realized I had called the right place. Spoke to them for about an hour and finally they said I was all set and gave me a fax number. The fax number is NOT IN SERVICE. Called back and they told me that it was inputted wrong and that I now had to wait 5 days and if I hadn't heard from them to call back.... well it's been 5 days again.

 

Any luck from anyone here?

[gad33 47]

My son actually got a compliance letter from Chrysler without problems but the guy at the border said he was very surprised and the first one he'd seen from Chrysler in a long time. Looking back at my old posts it seems that I had an online chat with Chrysler to see what had to be done to get this letter. I'm not sure if it was this chat or something entirely different where I had to be persistent in what was needed and then they gave me the info and fax number.