Procedure for picking up visa from DHL

[Nicey&T 43]

Hi guys, 

Does anyone have experience with picking up their visa from DHL in Jamaica? 

I selected the option that says 'Pick up at head office' when I was signing up. 

 

I did my interview on August 15. My case showed approved on August 17. 

The consular indicated to me that my visa would be ready for pickup within a week. It's now one week but I Haven't heard from DHL. 

 

I called DHL this morning and spoke with a customer care agent, who said if I haven't received an e-mail from them, then they do not have it. 

 

BUT, when i talked to other people, they said they did not wait on a tracking number or email from DHL, they just waited a week and went to the office for their visa, and they received it. 

 

I also read online where getting a tracking number from DHL could take up to 4weeks. I cannot wait a whole month to get my visa, especially given that my visa has already been issued by the embassy. Please help if you can. 

 

I tried tracking my passport on the ustraveldocs site, but the the link for Jamaica does not work. 

 

Any advice is appreciated. 

[JayeBird 117]

6 minutes ago, Nicey&T said:

Hi guys, 

Does anyone have experience with picking up their visa from DHL in Jamaica? 

I selected the option that says 'Pick up at head office' when I was signing up. 

 

I did my interview on August 15. My case showed approved on August 17. 

The consular indicated to me that my visa would be ready for pickup within a week. It's now one week but I Haven't heard from DHL. 

 

I called DHL this morning and spoke with a customer care agent, who said if I haven't received an e-mail from them, then they do not have it. 

 

BUT, when i talked to other people, they said they did not wait on a tracking number or email from DHL, they just waited a week and went to the office for their visa, and they received it. 

 

I also read online where getting a tracking number from DHL could take up to 4weeks. I cannot wait a whole month to get my visa, especially given that my visa has already been issued by the embassy. Please help if you can. 

 

I tried tracking my passport on the ustraveldocs site, but the the link for Jamaica does not work. 

 

Any advice is appreciated. 

 

Did you registered online for DHL pick up at the head office? If you did log into the account and you will see the waybill tracking if DHL already picked up the visa from the embassy

 

I was able to give my fiancé the waybill tracking number and he received his visa yesterday. He was there before and they told him it wasn't there but it was. he went back and gave them the waybill and they found it and gave it to him

[Nicey&T 43]

5 minutes ago, JayeBird said:

 

Did you registered online for DHL pick up at the head office? If you did log into the account and you will see the waybill tracking if DHL already picked up the visa from the embassy

 

I was able to give my fiancé the waybill tracking number and he received his visa yesterday. He was there before and they told him it wasn't there but it was. he went back and gave them the waybill and they found it and gave it to him

Yes, I registered for Pick up at head office. Can you send me the link tot he site where I will see the waybill tracking number and where I should look to find it. Thanks

[JayeBird 117]

2 minutes ago, Nicey&T said:

Yes, I registered for Pick up at head office. Can you send me the link tot he site where I will see the waybill tracking number and where I should look to find it. Thanks

 

Sure, here you go. It is the same site you scheduled the interview and paid for the visa.

https://ais.usvisa-info.com/

 

[Nicey&T 43]

2 minutes ago, JayeBird said:

 

Sure, here you go. It is the same site you scheduled the interview and paid for the visa.

https://ais.usvisa-info.com/

 

Thank you so much. Currently I am seeing my appointment time, as well the location i selected for pick up. Where on the page do I look for the waybill number, or where will it pop up once its ready

[JayeBird 117]

7 minutes ago, Nicey&T said:

Thank you so much. Currently I am seeing my appointment time, as well the location i selected for pick up. Where on the page do I look for the waybill number, or where will it pop up once its ready

 

It will pop up right below document delivery location.

 

It will show your name, passport number, case number and status. Under status it will read - courier shipping number: xxxxxxxxxxx.

Click on the number and the details will pop up.

 

My fiancé's interview was on  August 14. The visa was issued/printed on August 17. DHL Picked up the visa from the embassy yesterday, August 21, after 11am and it was available for pick up by 12:15.

 

If nothing is there now, give it another day. your interview was a day after my fiancé's so should be ready soon.

 

All the best.

[Nicey&T 43]

4 minutes ago, JayeBird said:

 

It will pop up right below document delivery location.

 

It will show your name, passport number, case number and status. Under status it will read - courier shipping number: xxxxxxxxxxx.

Click on the number and the details will pop up.

 

My fiancé's interview was on  August 14. The visa was issued/printed on August 17. DHL Picked up the visa from the embassy yesterday, August 21, after 11am and it was available for pick up by 12:15.

 

If nothing is there now, give it another day. your interview was a day after my fiancé's so should be ready soon.

 

All the best.

Thank you soo very much!!! Your advice has been extremely helpful to me! I really appreciate it :-)

[JayeBird 117]

Just now, Nicey&T said:

Thank you soo very much!!! Your advice has been extremely helpful to me! I really appreciate it :-)

Happy to help!

[Nicey&T 43]

10 hours ago, JayeBird said:

Happy to help!

Heey!! I got the notification that my visa is ready for pickup today!! Thank you so much! I will collect it tomorrow :-)

[JayeBird 117]

8 hours ago, Nicey&T said:

Heey!! I got the notification that my visa is ready for pickup today!! Thank you so much! I will collect it tomorrow :-)

Awesome!