AOS Payment Issue

[Monctontm 0]

Mine is still showing "in process" as well.  Transaction cleared the bank on Aug 16.  I have also called several times. and have sent an emal with proof of withdarwal from bank.  Still waiting for website to be updated.

 

[Pavel1982 104]

On 9/2/2017 at 2:37 PM, Monctontm said:

Mine is still showing "in process" as well.  Transaction cleared the bank on Aug 16.  I have also called several times. and have sent an emal with proof of withdarwal from bank.  Still waiting for website to be updated.

 

you just have to be patient. I have called and email so many times but that didn't resolved the issue.Since they took out the money from your bank account that is a good sign. FYI.. Please fill out your time, it helps other VJ member to give you better advice

Edited September 5, 2017 by mrahman14

[BFTE 41]

On 2-9-2017 at 8:37 PM, Monctontm said:

Mine is still showing "in process" as well.  Transaction cleared the bank on Aug 16.  I have also called several times. and have sent an emal with proof of withdarwal from bank.  Still waiting for website to be updated.

 

Do you have any update on this? I'm in the same situation, my payment cleared the bank on Aug 25. I also called several times and sent them proof of withdrawal too. There is a ticket in the system since Sept 5. Hopefully they will fix this soon. 

[Pavel1982 104]

2 hours ago, BFTE said:

Do you have any update on this? I'm in the same situation, my payment cleared the bank on Aug 25. I also called several times and sent them proof of withdrawal too. There is a ticket in the system since Sept 5. Hopefully they will fix this soon. 

I was on the same boat as you guys. As long as money was taken from your bank account, you should be ok and as I understand, you also send them proof as well. So, At this point you cannot do anything about this but wait for them to fix their website. But make sure that your IV payment gets cleared and DS260 gets unlocked which are more important. Because without those two, they will not start document review clock, once you send them all documents

Edited September 11, 2017 by mrahman14

[BFTE 41]

23 hours ago, mrahman14 said:

I was on the same boat as you guys. As long as money was taken from your bank account, you should be ok and as I understand, you also send them proof as well. So, At this point you cannot do anything about this but wait for them to fix their website. But make sure that your IV payment gets cleared and DS260 gets unlocked which are more important. Because without those two, they will not start document review clock, once you send them all documents

How many days did it take for you to go from In process to Paid? I'm already wating for 18 days now..

[Pavel1982 104]

1 hour ago, BFTE said:

How many days did it take for you to go from In process to Paid? I'm already wating for 18 days now..

Around  3.5 weeks. Actually my IV payment showed paid in 3 days but AOS payment got stuck for 3.5 weeks. But it is really up to their IT department. How long it will take them to fix the issue

Edited September 12, 2017 by mrahman14

[BFTE 41]

So I emailed NVC on Friday, September 1st with my prove that the IV Fee was paid.

 

Today (18 days later) I got the following email back from NVC.

 

Dear Sir/Madam:

 

The National Visa Center (NVC) received your inquiry regarding the immigrant visa petition: AMSXXXXXXXXXX filed by XXXX on behalf of XXXX.

 

The correspondence submitted is currently under review. An appropriate action will be taken once this review is completed.

 

Does this mean they are actually going to do something about it soon? I got it at 4:18 AM, US-time.