Supervisor Review

[Jones.Chris 1]

Afternoon All,

 

After a long and tiresome road with this process(15.5 months so far) we received a checklist stating that:

 

• Sponsor had not printed name on I-864A
• Household member had not signed I-864A

 

Fortunately - we had made photocopies which showed this to be incorrect, and after a few phone calls we were told all that could be done was a supervisor review. (up to 6 weeks wait).

In the mean time we sent another correct form just in case.

 

5 weeks (today) down the line and this supervisor review has not been started never mind completed...

 

Has anybody else had an experience like this? So fed up being stuck at NVC...

Thanks

 

*EDIT* Have tried to have the case expedited - was rejected last Thursday!

            And have asked to speak to a supervisor several times to no avail

Edited August 3, 2017 by Jones.Chris

[Crazy Cat 41,909]

6 weeks?  You will be lucky if your case is complete in 11 weeks.  At least that's the length of time it took us to get case complete after getting a checklist (which was resolved with a phone call due to an NVC error).

 

We received a checklist on Jan 13th for an incorrect birth certificate.  Our attorney immediately called NVC to challenge it.  The NVC said the problem was now resolved............On April 10th, we finally received an email which stated we were in the queue for an interview.

 

Good Luck...

[Jones.Chris 1]

7 minutes ago, missileman said:

6 weeks?  You will be lucky if your case is complete in 11 weeks.  At least that's the length of time it took us to get case complete after getting a checklist (which was resolved with a phone call due to an NVC error).

 

We received a checklist on Jan 13th for an incorrect birth certificate.  Our attorney immediately called NVC to challenge it.  The NVC said the problem was now resolved............On April 10th, we finally received an email which stated we were in the queue for an interview.

 

Good Luck...

Thanks @missileman - we already waited 9 weeks at NVC for initial processing, now another 5 weeks. In total we're already 15 weeks at NVC..

[Crazy Cat 41,909]

1 hour ago, Jones.Chris said:

Thanks @missileman - we already waited 9 weeks at NVC for initial processing, now another 5 weeks. In total we're already 15 weeks at NVC..

I think we were at NVC about 19 or 20 weeks

[mallafri76 1,012]

Yeah, supervisor review can be dangerous. When we were at the NVC stage two years ago, we got stuck there for like eight months or something. You can see it in my profile if you're on the computer. We had to get our Senator involved to get case complete. 

 

If the supervisor review have gone longer than two weeks past current processing times, I suggest involving your Senator.

Edited August 3, 2017 by mallafri76

[JFH 12,190]

Unfortunately a checklist does seem to require-set the click to zero at the NVC and the wait starts all over again. Right now the wait is around 11 weeks - so around 22 weeks including a checklist. 

[JessieABC 159]

7 hours ago, Jones.Chris said:

Afternoon All,

 

After a long and tiresome road with this process(15.5 months so far) we received a checklist stating that:

 

• Sponsor had not printed name on I-864A
• Household member had not signed I-864A

 

Fortunately - we had made photocopies which showed this to be incorrect, and after a few phone calls we were told all that could be done was a supervisor review. (up to 6 weeks wait).

In the mean time we sent another correct form just in case.

 

5 weeks (today) down the line and this supervisor review has not been started never mind completed...

 

Has anybody else had an experience like this? So fed up being stuck at NVC...

Thanks

 

*EDIT* Have tried to have the case expedited - was rejected last Thursday!

            And have asked to speak to a supervisor several times to no avail

 

I had an invalid checklist for court records issue (which doesn't exist since my husband had never been to court...not even for parking tickets).  We kept calling daily and managed to get through to 2 supervisors on two separate days.  Checklist was overturned and we received a case complete within 4 business days.

 

Try calling from 8-10 AM and between 3-5 PM.  There are different supervisors for morning and evening so hopefully you'll get through to one.  Not sure about sending in duplicates - they might reset your timer by accident since they're not too keen on cutting you slack for their mistakes.  We didn't send anything for fear that they might reset it anyways if we sent anything in.

 

Hope you get through to someone and get a case complete soon!

[Jones.Chris 1]

13 hours ago, JessieABC said:

 

I had an invalid checklist for court records issue (which doesn't exist since my husband had never been to court...not even for parking tickets).  We kept calling daily and managed to get through to 2 supervisors on two separate days.  Checklist was overturned and we received a case complete within 4 business days.

 

Try calling from 8-10 AM and between 3-5 PM.  There are different supervisors for morning and evening so hopefully you'll get through to one.  Not sure about sending in duplicates - they might reset your timer by accident since they're not too keen on cutting you slack for their mistakes.  We didn't send anything for fear that they might reset it anyways if we sent anything in.

 

Hope you get through to someone and get a case complete soon!

Thanks @JessieABC - Spent a long time on hold yesterday evening and got through to a very helpful rep, I usually call when they open at 7Am and they're never much help. I managed to request a call back from a supervisor so fingers crossed!

 

14 hours ago, mallafri76 said:

Yeah, supervisor review can be dangerous. When we were at the NVC stage two years ago, we got stuck there for like eight months or something. You can see it in my profile if you're on the computer. We had to get our Senator involved to get case complete. 

 

If the supervisor review have gone longer than two weeks past current processing times, I suggest involving your Senator.

@mallafri76 - thanks! We tried the Senator route as we were held up also at USCIS, and unfortunately he wasn't much help at all.

 

Thanks for all the replies guys!  

[NikLR 13,227]

Unless you speak directly to a supervisor not much will happen with a supervisor review.  Hopefully one called you back. 

[NikLR 13,227]

~~moved to progress reports from process and procedures~~. 

[Jones.Chris 1]

On 8/4/2017 at 8:49 AM, NikLR said:

Unless you speak directly to a supervisor not much will happen with a supervisor review.  Hopefully one called you back. 

Thankfully I got to speak with one, who informed me that my documents have been assigned to a supervisor already for review. 

They have til Thursday, 11:59PM to perform the review 

[Jones.Chris 1]

Todays turn of events!

 

6 weeks and 1 day: I spoke to a supervisor as my Supervisor review has not been completed.

She informed me that on the same day a supervisor requested my case that administrative processing had also been requested... No idea what this means and she couldn't explain.

Apparently that over rides supervisor review though and I now have to wait...Again.

 

Anybody have words of wisdom, advice? Anything!

Cheers

[Jones.Chris 1]

Thought I would post an update in case its of any help to someone in the future - We had a supervisor call on a Saturday and told us that every thing was fine with our case(after the 6 weeks for supervisor review had expired), but now they have requested we send IRS transcripts for the joint sponsor.

We already submitted W-2's etc... Looking down the barrel of another 11 week wait for document scan in/review.

 

Definitely getting the run around from NVC now. Loving all this