NVC Filers - August 2017

[Pavel1982 104]

On 8/22/2017 at 10:25 AM, nessasmom980 said:

I see so many having problems paying the fees.  I was given a tip from another person a long time ago...(this payment problem has been happening for a longgg time with nvc)

If you have a netspend card (or any prepaid card service) you can get the routing/account number associated with the card and use it to pay the fees and it is an instant transaction.  The card may have a $2-3 charge with it to use it as a ach (checking) transaction... but well worth it.  I did this and it worked great.  No issues.  Just passing along the info for others.  It may help someone else😊 

Although this is a good option but problem  is not happening on petitioner's end rather on NVC's end .It is not even a payment clearance issue rather ceac payment website issue which is not getting updated to show PAID.So, I don't think this will resolved the issue that people are having. I have talked to several NVC agents within last two weeks and they all told me the same thing which issue with payment website. They all told me to send proof of payment to nvc for future reference and they are working to resolved the issue. 

[Jimenez1717 21]

46 minutes ago, mrahman14 said:

Although this is a good option but problem  is not happening on petitioner's end rather on NVC's end .It is not even a payment clearance issue rather ceac payment website issue which is not getting updated to show PAID.So, I don't think this will resolved the issue that people are having. I have talked to several NVC agents within last two weeks and they all told me the same thing which issue with payment website. They all told me to send proof of payment to nvc for future reference and they are working to resolved the issue. 

I EMAILED MY PROOF DAYS AGO AND THEY STILL HAVENT UPDATED IT OR EMAILED ME BACK SPOKE TO SUPERVISOR AND STILL NOTHING AND ALL THIS JUST SLOWS DOWN THE PROCESS FOR US ALL I BEEN COMPLETED ALL 6 STEPS AND TO THEM SINCE IT STILL DOESNT CLEAR THAT THE PAYMENTS WENT THROUGH I HAVENT DONE ALL THE STEPS 

[Pavel1982 104]

18 minutes ago, Jimenez1717 said:

I EMAILED MY PROOF DAYS AGO AND THEY STILL HAVENT UPDATED IT OR EMAILED ME BACK SPOKE TO SUPERVISOR AND STILL NOTHING AND ALL THIS JUST SLOWS DOWN THE PROCESS FOR US ALL I BEEN COMPLETED ALL 6 STEPS AND TO THEM SINCE IT STILL DOESNT CLEAR THAT THE PAYMENTS WENT THROUGH I HAVENT DONE ALL THE STEPS 

Payment proof is not for updating the website rather  some reason if payment get lost due to their existing issue, they will able use this as a reference to retrieve information. Most of the case, they have not said that we didn't pay rather website was not getting updated. All we can hope now that they will able to resolve the issue quickly. i don't expect them to email us back  anytime soon because they don't really have an answer for current situation unless fix their site. Only option is keep them calling 2-3 times a week and keep your finger crossed and pray that your payment shows as PAID. In the meantime, i would suggest you to start collecting all your documents and gather all information that you will need for DS-260 so that you could avoid further delay due to document collection process.

Edited August 24, 2017 by mrahman14

[Jimenez1717 21]

10 minutes ago, mrahman14 said:

Payment proof is not for updating the website rather  some reason if payment get lost due to their existing issue, they will able use this as a reference to retrieve information. Most of the case, they have not said that we didn't pay rather website was not getting updated. All we can hope now that they will able to resolve the issue quickly. i don't expect them to email us back  anytime soon because they don't really have an answer for current situation unless fix their site. Only option is keep them calling 2-3 times a week and keep your finger crossed and pray that your payment shows as PAID. In the meantime, i would suggest you to start collecting all your documents and gather all information that you will need for DS-260 so that you could avoid further delay due to document collection process.

They already have everything they need all the documents for over a week now and the ds260 is also filled out everything is done on my end 

[synthrian 28]

14 minutes ago, mrahman14 said:

Payment proof is not for updating the website rather  some reason if payment get lost due to their existing issue, they will able use this as a reference to retrieve information. Most of the case, they have not said that we didn't pay rather website was not getting updated. All we can hope now that they will able to resolve the issue quickly. i don't expect them to email us back  anytime soon because they don't really have an answer for current situation unless fix their site. Only option is keep them calling 2-3 times a week and keep your finger crossed and pray that your payment shows as PAID. In the meantime, i would suggest you to start collecting all your documents and gather all information that you will need for DS-260 so that you could avoid further delay due to document collection process.

Exactly. It's the website that has a problem I think. I'm getting something weird like this picture, which shows my second IV fee as paid (money has already taken out of account), but the receipt itself says rejected, and the website asks me to "pay now" for IV fee. When we called NVC, the rep said the fees are paid on their end. Seeing this error does make me nervous, but I've done all I can and I will go crazy if i keep checking the site. I'm going to hope for the best and check in again in a couple weeks. 

[Pavel1982 104]

9 minutes ago, Jimenez1717 said:

They already have everything they need all the documents for over a week now and the ds260 is also filled out everything is done on my end 

Keep them calling every few days and voice your concern and keep an eye on the website and pray. That's all you can do. 

[Pavel1982 104]

18 minutes ago, synthrian said:

Exactly. It's the website that has a problem I think. I'm getting something weird like this picture, which shows my second IV fee as paid (money has already taken out of account), but the receipt itself says rejected, and the website asks me to "pay now" for IV fee. When we called NVC, the rep said the fees are paid on their end. Seeing this error does make me nervous, but I've done all I can and I will go crazy if i keep checking the site. I'm going to hope for the best and check in again in a couple weeks. 

I was told to check back in next week.Let's see what happens

Edited August 24, 2017 by mrahman14

[Pavel1982 104]

26 minutes ago, synthrian said:

Exactly. It's the website that has a problem I think. I'm getting something weird like this picture, which shows my second IV fee as paid (money has already taken out of account), but the receipt itself says rejected, and the website asks me to "pay now" for IV fee. When we called NVC, the rep said the fees are paid on their end. Seeing this error does make me nervous, but I've done all I can and I will go crazy if i keep checking the site. I'm going to hope for the best and check in again in a couple weeks. 

Quick question, did you receive an email from NVC that they have received your documents or  did you call them?  In that case when did u call them? . How long after USPS delivered the package?

[CA1515 78]

32 minutes ago, mrahman14 said:

Quick question, did you receive an email from NVC that they have received your documents or  did you call them?  In that case when did u call them? . How long after USPS delivered the package?

Call them they will tell you the date they received/scanned your documents. usually they scan 2-3 days after receiving them

 

33 minutes ago, mrahman14 said:

Quick question, did you receive an email from NVC that they have received your documents or  did you call them?  In that case when did u call them? . How long after USPS delivered the package?

 

[synthrian 28]

2 hours ago, mrahman14 said:

Quick question, did you receive an email from NVC that they have received your documents or  did you call them?  In that case when did u call them? . How long after USPS delivered the package?

We sent the package on 4th august, they received it on 9th, and we found out when we called on 11th. No email received.

Edited August 24, 2017 by synthrian

[Lora18 8]

11 hours ago, cleon86 said:

Did you do email/online upload of your documents or mail them off? 

I didn't. NVC phase was skipped for me because my case was expedited. 

[Godisincontrol 70]

I got checklist for police report I already send it so I will like to know how long will it take me to get the second scan date ?

[Ebony1 95]

15 minutes ago, Segun1988 said:

I got checklist for police report I already send it so I will like to know how long will it take me to get the second scan date ?

NVC will usually scan 1-3days after it's received.

[Godisincontrol 70]

1 hour ago, Ebony1 said:

NVC will usually scan 1-3days after it's received.

Thanks they received my mail on Tuesday so hopely by Friday which is tomorrow they should be a scan date 

[Ebony1 95]

1 minute ago, Segun1988 said:

Thanks they received my mail on Tuesday so hopely by Friday which is tomorrow they should be a scan date 

Have you called to confirm?