Struggling to get these docs for ROC...

[JNC09 5]

We have joint credit cards for 3 years and I'm not on the statements, even though I have my own card and we both use them. I am on the debit card statements though..

 

****401k with fidelity - they just say the only thing we can print is the screenshot online?! My name isn't even on statements either...

 

life insurance - they also don't have anything over then a screenshot online.

 

Please help! It is ridiculous we can't seem to get hold of some important things 

Edited August 1, 2017 by JNC09
update

[-Trinity- 513]

Do you have any paperwork when you applied for 401K and the life insurance?

And mail stating that they accepted the application?

[JNC09 5]

1 minute ago, Beachlover said:

Do you have any paperwork when you applied for 401K and the life insurance?

And mail stating that they accepted the application?

My husband told me it was all online...(i;m not sure how much I believe him though, lol)  I DO have a form for life insurance which they sent back, a photocopy of the life insurance application with men it which I guess will have to do..

[-Trinity- 513]

I recall when my husband put me on the 401K that they send us a ton of mail. 

Not everyone has access to a computer or Internet, they should be able to send you a copy. 

 

 

 

[JNC09 5]

7 minutes ago, Beachlover said:

I recall when my husband put me on the 401K that they send us a ton of mail. 

Not everyone has access to a computer or Internet, they should be able to send you a copy. 

 

 

 

Yup it seems ridiculous... Fidelity is a huge company. My husband called 2 times and all they have is a screenshot.

[-Trinity- 513]

Aren't they supposed to send you statements for tax purposes? I'm not sure and my husband is studying right now, so can't ask but I think we had fidelity too.

Edited August 1, 2017 by Beachlover

[JNC09 5]

1 minute ago, Beachlover said:

Aren't they supposed to send you statements for tax purposes?

yup they have statements online and my name is not on it, even though i am the 100% beneficiary :/

[Going through 5,671]

10 minutes ago, JNC09 said:

Yup it seems ridiculous... Fidelity is a huge company. My husband called 2 times and all they have is a screenshot.

When he called, did he tell them explicitly what he needed it for?  

Sometimes if you explain that it's for "immigration purposes" and what you are trying to show with a specific document.. a company will try to figure out what they can give you to help---maybe ask for a statement on their letterhead to confirm beneficiary designations so that it shows both of your names on it.

Edited August 1, 2017 by Going through

[AK_2014 113]

38 minutes ago, JNC09 said:

We have joint credit cards for 3 years and I'm not on the statements, even though I have my own card and we both use them. I am on the debit card statements though..

Two options for the credit card:

1) photocopy both of your cards, showing you have the same credit card number --> same card account

2) call your bank and ask if they can send you a letter that states one of you is the primary user and the other is an authorized user

 

(we've done both of these at various times through the process)

[-Trinity- 513]

3 minutes ago, Going through said:

When he called, did he tell them explicitly what he needed it for?  

Sometimes if you explain that it's for "immigration purposes" and what you are needing it for.. a company will try to figure out what they can give you to help---maybe ask for a statement on their letterhead to confirm beneficiary designations so that it shows both of your names on it.

That was my next recommendation. Usually when I feel I'm not getting anywhere I explain why I need the information and it has always worked so far. Also with the statements, did you go to the bank and explained what you needed for?

[JNC09 5]

7 minutes ago, AK_2014 said:

Two options for the credit card:

1) photocopy both of your cards, showing you have the same credit card number --> same card account

2) call your bank and ask if they can send you a letter that states one of you is the primary user and the other is an authorized user

 

(we've done both of these at various times through the process)

 

5 minutes ago, Beachlover said:

That was my next recommendation. Usually when I feel I'm not getting anywhere I explain why I need the information and it has always worked so far. Also with the statements, did you go to the bank and explained what you needed for?

Yup, he told them we needed it for immigration. Our bank numbers are different on the credit cards, but the statements don't show the bank numbers on them.. this is really stressing me out.  I will ask for a letter off the bank but i just feel 3 years of statements would have been better. And the fact all of our savings are in the 401k doesn't help

[-Trinity- 513]

I'm sorry you have to deal with this and stressing out. I'm trying to think what I would do, but I can't come up with anything else. I can't imagine they can't provide a document that states that you are the beneficiary.

[JNC09 5]

4 minutes ago, Beachlover said:

I'm sorry you have to deal with this and stressing out. I'm trying to think what I would do, but I can't come up with anything else. I can't imagine they can't provide a document that states that you are the beneficiary.

I know, it really is crazy! I will call myself and try for the 4th time. will let you guys know if i manage to get anything. 

[-Trinity- 513]

Just now, JNC09 said:

I know, it really is crazy! I will call myself and try for the 4th time. will let you guys know if i manage to get anything. 

Also what usually works for me is going to the office if possible and meet someone in charge.  

 

Good luck!

[KYUK 7]

My husband and I each have a 401k thru our employers.  They are with separate companies (he is with Fidelity, i am with Voya).  Neither include the beneficiary on the statement, just the account holder's name.  we contacted both when preparing our ROC documents and were told to print the beneficiaries page form the web portal.  the page shows the account holder and the beneficiary information,  I just made sure to get the full screen so they could tell it was from the company's web portal.  Since a 401k is setup thru an employer we also reached out to Human Resources/ Benefits with our employers, explained our situation and asked if they could provide anything.  My company was able to send us a letter on company letter head stating when David was added as a beneficiary along with a copy of the form i submitted to add him.    His company also told us to print the information from his HR/ Employee portal. 

 

On the credit card statements, does it show the last 4 digits of the card that made the purchase?  We also submitted statements for a credit card with me as the account holder and him as a authorized user.  The statements are addressed to me (as the account holder) but the purchases show the last 4 digits of the card that made the purchase.  So we included copies of our cards to show we were both making purchases.