Embassy said "no record" of fiance--Help!

[dana0402 0]

In dealing with my interview aftermath, I've procrastinated in writing about this, but I'd love to see if anyone else has had anything similar happen and how you got out of the situation.

We received our NOA2 in mid-January, I got a letter with the NVC case number at the end of the month. It was forwarded to the US embassy in Cameroon, and they then called Ben and gave him his packet. Ben went out of the country for a few weeks, but when he got back, he got all the paperwork together, did his medical exam, etc. He then went to the embassy to turn in some signed applican't statement that they have them do there, and he was told to come back a month later for his interview (April 13). Note: I guess the embassy in Cameroon doesn't have a separate packet 3 and 4 procedure because he was just told to do it all together.

Well, Ben showed up at 7:30 on Friday morning for his interview, where he was told THEY HAD NO RECORD OF HIM. He was told that they would have to contact the NVC and that they would call him "sometime" to come back for his interview. WHAT??!! I was then able to get in touch with the consulate. Even though I gave his case number, she said they didn't have his info. She said they would contact the NVC and that I should call too. By this time, it was nearing 7:30 am EST, meaning it was 12:30 and time for the embassy to close in Cameroon. I called the NVC, and the woman told me that there was nothing I could do and I just had to wait for the US embassy to contact them.

At that point, I was so frustrated! I sent emails to the general visa box, as well as to the consul and vice-consul at the embassy. While I was disappointed, all I really wanted was for things to be resolved quickly--I just didn't want them to tell us we had to wait another MONTH for an interview (particularly when every one else I know who has gone thorugh that embassy has gotten their interview within 2 weeks). So today, Monday, we got...no response. Nada. Now, I realize that they are extremely busy, but I don't want the case to get lost in the shuffle again. I'm just having a hard time believing that they got his information, gave it to him, and scheduled him for an appointment, all without ever notcing that there was "no record" of him in the system. And I don't understand why she told me to call the NVC when clearly they are the only ones who could do anything.

I realize this was a really long explanation--but has anyone heard of anything similar? How was it resolved? I didn't know if contacting my congressman would help because the problem seems to be on the part of the US embassy now. Suggestions please!!

[CutienPurg 0]

did the embassy send him any sort of correspondence that has a case number on it?

[Mononoke28 135]

This is why I believe that having an NOA1, NOA2 and interview letters are so important. That way you have proof of what is actually happening, not just a word of mouth type of situation.

[kitkat1 5]

Dana, please read the responses you received yesterday and get in touch with your state senator, NOW.

http://www.visajourney.com/forums/index.ph...mp;#entry842687