CEAC down???

[BungotNiTambok 0]

2 hours ago, larnar1309 said:

To those struggling with the IV fee processing we were advised by the NVC to submit an email like this (see attached photo) to asknvc@state.gov with the case number and petitioner and applicants names and dob as the subject line!

 

good luck  

i did this .. it hasnt helped🙁

[abhivar 2]

I too had sent an email to asknvc well over a week ago without much luck. (I have been waiting since 11th).

 

Just got off the phone talking to NVC and have been told that CEAC website is down again (Update functionality), and that not much can be done until it is resolved. (Even though one is able to view the web page(s)).

 

It seems the website is not under NVC's control (from an information update and/or maintenance perspective), and hence an ETA of the fix cannot be provided. Sadly, the only option for those of us that is stuck with this issue is to just hope and pray. (Even though NVC receives our email complaints with the documented issue they will be unable to act on it for the above reason - I am told).

 

Can anyone else impacted by this issue please call and report back here to see if we are hearing the same?

 

Thanks.

 

 

[larnar1309 101]

On 2017/7/25 at 6:22 AM, abhivar said:

I too had sent an email to asknvc well over a week ago without much luck. (I have been waiting since 11th).

 

Just got off the phone talking to NVC and have been told that CEAC website is down again (Update functionality), and that not much can be done until it is resolved. (Even though one is able to view the web page(s)).

 

It seems the website is not under NVC's control (from an information update and/or maintenance perspective), and hence an ETA of the fix cannot be provided. Sadly, the only option for those of us that is stuck with this issue is to just hope and pray. (Even though NVC receives our email complaints with the documented issue they will be unable to act on it for the above reason - I am told).

 

Can anyone else impacted by this issue please call and report back here to see if we are hearing the same?

 

Thanks.

 

 

yup this is what most people are reporting and I assumed the same but thought I and others should give the email a shot nonetheless! 

 

 

[Fainted 3]

Same problem with my case. Paid the AOS fee on july/01/2017 and its got paid in 3 days. On july/17/2017 I have paid the IV fee and its got cleared from my account next day but its still showing in process on CEAC.

[Fainted 3]

On 7/25/2017 at 6:22 PM, abhivar said:

I too had sent an email to asknvc well over a week ago without much luck. (I have been waiting since 11th).

 

Just got off the phone talking to NVC and have been told that CEAC website is down again (Update functionality), and that not much can be done until it is resolved. (Even though one is able to view the web page(s)).

 

It seems the website is not under NVC's control (from an information update and/or maintenance perspective), and hence an ETA of the fix cannot be provided. Sadly, the only option for those of us that is stuck with this issue is to just hope and pray. (Even though NVC receives our email complaints with the documented issue they will be unable to act on it for the above reason - I am told).

 

Can anyone else impacted by this issue please call and report back here to see if we are hearing the same?

 

Thanks.

 

 

Just call the NVC and they told me they having problem for so many payment. They gave an email and told me send them an email with the bank statement. But i think it won't help because their payment system is too slow. We might have to wait couple of days.

[Lujamart 4]

3 hours ago, masum said:

Same problem with my case. Paid the AOS fee on july/01/2017 and its got paid in 3 days. On july/17/2017 I have paid the IV fee and its got cleared from my account next day but its still showing in process on CEAC.

I paid that same day too and I called today and all they tell me is give it more time    what I did see is that a lot of people  are taking 14-16 days  lets hope by Tuesday it shows PAID 

[Fainted 3]

5 minutes ago, Lujamart said:

I paid that same day too and I called today and all they tell me is give it more time    what I did see is that a lot of people  are taking 14-16 days  lets hope by Tuesday it shows PAID 

Yaaa lets see. I called them too and they said this month lots of case became current,thats why ceac payment got overload. I am ready to submit everything but waiting for DS-260 

Edited July 27, 2017 by masum

[larnar1309 101]

4 hours ago, masum said:

Yaaa lets see. I called them too and they said this month lots of case became current,thats why ceac payment got overload. I am ready to submit everything but waiting for DS-260 

You do not have to wait and submit ds-260 before sending your docs !!!! Send them now !!! 

[Fainted 3]

12 minutes ago, larnar1309 said:

You do not have to wait and submit ds-260 before sending your docs !!!! Send them now !!! 

If I send my docs now, will NVC review my docs without DS-260

Edited July 27, 2017 by masum

[larnar1309 101]

30 minutes ago, masum said:

If I send my docs now, will NVC review my docs without DS-260

Yes they will review them at a different time to your DS-260 so its no problem to send the packages now. You also don’t need to wait for the aos or IV fee to change to PAID before sending the packages. You can send them whilst they are in process. 

 

If you read some other threads of the forum this is what a lot of people have done to make their process faster.

 

[Fainted 3]

larnar1309

Thanks alot. I have another question. Can anyone print cover sheet from ceac. Its says application error when I click it.

Edited July 27, 2017 by masum

[EG&XY 144]

Seems like we are having a similar issue, tho admittedly we haven't been stuck for as long as most of you. I submitted payment info for our AOS fee very early on Jul 21 and it cleared my bank on July 24, but the status has been stuck on "in process" ever since the payment info was submitted. I have called a couple of times but always seem to get different answers, sometimes they say that it can take up to a week and other times they say that there is a compute issue but just wait a day or two. I wish they would just be honest and tell us what is going on.

[Citizen24 6]

Visa Type: F3

(Grandfather who is a US citizen made a petition for married daughter, her spouse and her kid to obtain green cards at USA)

 

My draft for IV fees cleared on 14th July, 2017 but it still shows to be 'In process'.

Does that mean I should go ahead and send my documents even without the DS-260?

I am kind of in a hurry with this process as I am turning 21 on October 28, 2017.

 

They say that a cover sheet with a bar code should be attached to the document packet.. what cover sheet are they talking about?

My grandfather (petitioner) is a US citizen and he is supposed to perform the entire process. But he hasn't received any instruction packet or whatever with a cover sheet. I (Potential immigrant) received a letter from NVC to inform us of the initiation of our immigration process, which had a barcode on it. Is it possible that they are talking about the sheet they sent us (Potential immigrants)?

 

Please help.

 

PS: Sorry for the extremely long messages. Please cope with my anxious curiosity.

 

 

[abhivar 2]

UV1996 --  The page titled Document Cover Sheet comes with the bar code and your case number printed on the NVC Welcome Letter (which is the first communication from NVC to the Petitioner & Beneficiary, based on my experience).  I paid my IV Fees (after the AOS fees was PAID a few days before that) on 7/8, but still not posted as PAID to this point (7/28). Very disappointing. Although I could n't start the DS 260, I have gone ahead and submitted all my review documents to NVC. But, I did send them with the Document Cover Sheet attached to the front of the documentation packet. I understand that the case will not be taken up for review until the IV Fees is flagged as paid and the DS 260 is complete. Will let others share their knowledge/experience.

 

To those who share this common pain, interestingly (but sadly), the very same website via the url to check Immigrant Visa Application Status believes (and rightly so) that I am all paid up with respect to the fees. I shared this observation with NVC over a week ago - only to hear a puzzled reaction. Please see attached (intentionally clobbered the case number to mask out personal info).

 

Week 4 of hope and prayer begins.

 

Thanks!

 

 

[Citizen24 6]

1 hour ago, abhivar said:

UV1996 --  The page titled Document Cover Sheet comes with the bar code and your case number printed on the NVC Welcome Letter (which is the first communication from NVC to the Petitioner & Beneficiary, based on my experience).  I paid my IV Fees (after the AOS fees was PAID a few days before that) on 7/8, but still not posted as PAID to this point (7/28). Very disappointing. Although I could n't start the DS 260, I have gone ahead and submitted all my review documents to NVC. But, I did send them with the Document Cover Sheet attached to the front of the documentation packet. I understand that the case will not be taken up for review until the IV Fees is flagged as paid and the DS 260 is complete. Will let others share their knowledge/experience.

 

To those who share this common pain, interestingly (but sadly), the very same website via the url to check Immigrant Visa Application Status believes (and rightly so) that I am all paid up with respect to the fees. I shared this observation with NVC over a week ago - only to hear a puzzled reaction. Please see attached (intentionally clobbered the case number to mask out personal info).

 

Week 4 of hope and prayer begins.

 

Thanks!

 

 

Thank you for your response!

 

I now understand what they mean by cover sheet, thank you.

 

Even if they won't review the documents without the DS-260, I will be saving time by sending the documents before rather than after filing DS-260.

 

Thank you again for your help!