Money Order Cashed but No NOA1 or Anything for over 5months!

[DTRS27 3]

Hi, guys!

Hope everyone's case is going well.

So we need help here... 

 

We filed k1 by ourselves, no lawyer.

I-129f Sent : Feb 24, 2017

I-129f Received : Feb 25, 2017

Money Order cashed : About 1 week later 

 

No NOA1 for over 1 month...

 

Called USCIS and found out petitioner's last name on his birth certificate was different from the ones written on all forms he sent. That is why we didn't get NOA1 for so long. 

Then, he found out 2 birth certificates with 2 different last names exist somehow. So he got a right one and sent it with another I-129f(he added his wrong last name as other names used) as he was told to do by USCIS call center.

 

Correct Birth Certificate and I-129f Sent : May 4, Received : May 11

 

No NOA1 or anything at all for 2months...

 

The petitioner keep calling Customer Service, asking them what is going on and all he gets from them is "We don't know." "There is no receipt number for you." 

 

We have no idea what is going on or what we can do right now. Also, it's been over 2years now since we last met each other (It was before 2years when we applied). 

Does anyone have similar experience?

Does anyone know what we should do?

Any help will be appreciated!

Edited July 8, 2017 by DTRS27

[KULtoATL 1,551]

Ask him to call again and request to speak to a Tier 2 officer. A Tier 1 officer won't be able to access nor divulge much about specifics of a case. 

[DTRS27 3]

Thank you, KULtoATL.

He said he already called, then was transferred to a Tier 2 officer but told to call back on Monday. So we'll see.

Hope they tell him exact what we want to know.