HELP with online enquiry!!!

[goodlulck52 69]

My case is outside normal processing time. Called USCIS and they are happy to create an enquiry, which requires a US zip code, which I do not have since I am temporarily living overseas. They are then happy to transfer me to Tier 2. But this requires a US phone number, which I do not have. As a result, they ask me to make an enquiry online.

 

https://egov.uscis.gov/cris/contactus

 

The problem is that it also requires a US phone number, so I had to make one up.

 

The most important problem is that I cannot use this to ask questions about I129-F because there is only a limited list of applications one can ask about, e.g., I-90.

 

Also, when I type my receipt number, it requires the number to start with IOE, whereas mine is WAC.

 

Am I using the online enquiry wrong? Please help!!!!

Edited July 4, 2017 by goodlulck52

[KULtoATL 1,551]

You should be using this instead: https://egov.uscis.gov/e-request/displayONPTForm.do?sroPageType=onpt

[goodlulck52 69]

10 minutes ago, KULtoATL said:

You should be using this instead: https://egov.uscis.gov/e-request/displayONPTForm.do?sroPageType=onpt

Thank you very much!!!!!!

 

Apparently I was told the wrong website.

 

While it still requires a US address, I just put my overseas address with a US state and zip code since I must choose one.

 

[goodlulck52 69]

Submitted the enquiry. Got the email confirmation. How will they reply? Email or mail?

Will they just send the final decision of the original petition (aka, NOA2),
or a just a reply to the enquiry? Thanks!!

Thank you for your request: 
USCIS will review and process the request
Expect a reply by July XX, 2017
Your request ID number is XXXXXXXXXXXXXXX

Edited July 5, 2017 by goodlulck52

[KULtoATL 1,551]

They will respond to an inquiry via e-mail. Not sure if they'd send out the NOA2 just like that. Hopefully you hear back from them soon