Case inquiries, how do they work?

[Alpha8 10]

Hi. Does anyone know how case inquiries process works? November 2016 filer here for k1. Case was transferred from California to Vermont in March... 2 weeks ago filed an inquiry for NO2. Under my account it says it was received, then given to an officer, then it says completed. I haven't received any email, nor text notification, or any type of response. Do these  responses come in the mail?  It was marked on the 27  and today is the 29 so I wasn't sure if I should try calling ,  checking the mail, or what my next option would be if I don't hear anything soon.  

Thanks in advanced

Andrew 

[Unshakable Faith 493]

59 minutes ago, Safetypinz said:

Hi. Does anyone know how case inquiries process works? November 2016 filer here for k1. Case was transferred from California to Vermont in March... 2 weeks ago filed an inquiry for NO2. Under my account it says it was received, then given to an officer, then it says completed. I haven't received any email, nor text notification, or any type of response. Do these  responses come in the mail?  It was marked on the 27  and today is the 29 so I wasn't sure if I should try calling ,  checking the mail, or what my next option would be if I don't hear anything soon.  

Thanks in advanced

Andrew 

Call and ask to speak with a tier 2 officer, they will have more information.