AOS and IV packet lost?

[life-journey 7]

I mailed the AOS packet along with all supporting documents on April 28 but up to now when I check CEAC for status update it still shows this... when I checked tracking of my mail it was received more than a month ago. I'm not sure if I need to call NVC or just wait for case status to be updated? 

 

Action required: Submit requested documents 

Gather the documents below and send them to us in one (1) envelope or email. Instructions on how to send us your documents are online at https://nvc.state.gov/submit. Do not send these documents separately or it will delay your case processing time. 
If you recently submitted documents, we may still be reviewing your files. Please check back later.

1. Step 1: Your Petitioner selects and complete Form I-864 (Affidavit of Support). (See detailed instructions)
2. Step 2: Your Petitioner collects photocopies of financial documents showing income level like their federal U.S. tax return, W-2 form). (See detailed instructions)
3. Step 3: Collect photocopies of your civil documents (example: copy of your birth certificate, passport). (See detailed instructions)
4. Step 4: Gather the documents above into one package.
   • Document Cover Sheet:
     • Go to https://ceac.state.gov/CTRAC/Invoice/signon.aspx
     • Sign in with your Case Number and Invoice ID Number
     • Scroll down to the bottom of the page. Click the "Print Document Cover Sheet" button
     • Your Document Cover Sheet should load. Print this out.
   • Form I-864 (Affidavit of Support form)
   • Photocopied or scanned financial documents
   • Photocopied or scanned civil documents
5. Step 5: Submit documents to the National Visa Center
   • Send 1 envelope to: 
     National Visa Center 
     Attn: Document Review 
     31 Rochester Ave Suite 100 
     Portsmouth, NH 03801-2914
   • Send 1 PDF attachment to: nvcelectronic@state.gov
   • If you have already submitted documents to the NVC by email or mail please use that same method to submit additional documents. For example: If you sent an email, please continue using email. If you sent mail, please continue using mail.

 

[MzJan 18]

8 minutes ago, life-journey said:

I mailed the AOS packet along with all supporting documents on April 28 but up to now when I check CEAC for status update it still shows this... when I checked tracking of my mail it was received more than a month ago. I'm not sure if I need to call NVC or just wait for case status to be updated? 

 

Action required: Submit requested documents 

Gather the documents below and send them to us in one (1) envelope or email. Instructions on how to send us your documents are online at https://nvc.state.gov/submit. Do not send these documents separately or it will delay your case processing time. 
If you recently submitted documents, we may still be reviewing your files. Please check back later.

1. Step 1: Your Petitioner selects and complete Form I-864 (Affidavit of Support). (See detailed instructions)
2. Step 2: Your Petitioner collects photocopies of financial documents showing income level like their federal U.S. tax return, W-2 form). (See detailed instructions)
3. Step 3: Collect photocopies of your civil documents (example: copy of your birth certificate, passport). (See detailed instructions)
4. Step 4: Gather the documents above into one package.
   • Document Cover Sheet:
     • Go to https://ceac.state.gov/CTRAC/Invoice/signon.aspx
     • Sign in with your Case Number and Invoice ID Number
     • Scroll down to the bottom of the page. Click the "Print Document Cover Sheet" button
     • Your Document Cover Sheet should load. Print this out.
   • Form I-864 (Affidavit of Support form)
   • Photocopied or scanned financial documents
   • Photocopied or scanned civil documents
5. Step 5: Submit documents to the National Visa Center
   • Send 1 envelope to: 
     National Visa Center 
     Attn: Document Review 
     31 Rochester Ave Suite 100 
     Portsmouth, NH 03801-2914
   • Send 1 PDF attachment to: nvcelectronic@state.gov
   • If you have already submitted documents to the NVC by email or mail please use that same method to submit additional documents. For example: If you sent an email, please continue using email. If you sent mail, please continue using mail.

 

Did you send the packet via registered mail such as fedex that offers next day delivery where you can track the packet via tracking number.  When dealing with government agencies it is always the best way to go because if they loose your packet you have proof that someone at the agency signed for it.  If you did regular mail then you need to resend a new packet and this time send via fedex.

[amul 229]

22 minutes ago, life-journey said:

I mailed the AOS packet along with all supporting documents on April 28 but up to now when I check CEAC for status update it still shows this... when I checked tracking of my mail it was received more than a month ago. I'm not sure if I need to call NVC or just wait for case status to be updated? 

 

Action required: Submit requested documents 

Gather the documents below and send them to us in one (1) envelope or email. Instructions on how to send us your documents are online at https://nvc.state.gov/submit. Do not send these documents separately or it will delay your case processing time. 
If you recently submitted documents, we may still be reviewing your files. Please check back later.

1. Step 1: Your Petitioner selects and complete Form I-864 (Affidavit of Support). (See detailed instructions)
2. Step 2: Your Petitioner collects photocopies of financial documents showing income level like their federal U.S. tax return, W-2 form). (See detailed instructions)
3. Step 3: Collect photocopies of your civil documents (example: copy of your birth certificate, passport). (See detailed instructions)
4. Step 4: Gather the documents above into one package.
   • Document Cover Sheet:
     • Go to https://ceac.state.gov/CTRAC/Invoice/signon.aspx
     • Sign in with your Case Number and Invoice ID Number
     • Scroll down to the bottom of the page. Click the "Print Document Cover Sheet" button
     • Your Document Cover Sheet should load. Print this out.
   • Form I-864 (Affidavit of Support form)
   • Photocopied or scanned financial documents
   • Photocopied or scanned civil documents
5. Step 5: Submit documents to the National Visa Center
   • Send 1 envelope to: 
     National Visa Center 
     Attn: Document Review 
     31 Rochester Ave Suite 100 
     Portsmouth, NH 03801-2914
   • Send 1 PDF attachment to: nvcelectronic@state.gov
   • If you have already submitted documents to the NVC by email or mail please use that same method to submit additional documents. For example: If you sent an email, please continue using email. If you sent mail, please continue using mail.

 

This is a generic notice that stays there until you get your CC. That said, have you by any chance called NVC and confirmed that they have received your package? If not, give them a call and confirm it and get your scan date.

 

I had this very same notice for 2 months until we got our CC and the notice changed to "at NVC".

 

Good luck!

[Seth And Quynh 77]

called the nvc they will verify they have your package

[life-journey 7]

1 hour ago, amul said:

This is a generic notice that stays there until you get your CC. That said, have you by any chance called NVC and confirmed that they have received your package? If not, give them a call and confirm it and get your scan date.

 

I had this very same notice for 2 months until we got our CC and the notice changed to "at NVC".

 

Good luck!

Thank you! I have not called NVC but on the usps tracking it says signed and received. I will call first thing tomorrow, hopefully we get approved soon. Tomorrow it will also exactly be 2 months after we sent as and iv packet. 

 

Did you get a mail or email that your case has been completed? or does the status just change to case complete when you check CEAC? And how do they inform you about interview date? 

[life-journey 7]

1 hour ago, MzJan said:

Did you send the packet via registered mail such as fedex that offers next day delivery where you can track the packet via tracking number.  When dealing with government agencies it is always the best way to go because if they loose your packet you have proof that someone at the agency signed for it.  If you did regular mail then you need to resend a new packet and this time send via fedex.

Priority mail via usps last time I checked the tracking number (about a week after mailing) it says signed and received. But I will make sure to call first thing tomorrow. Hopefully they do have it and it will be case complete soon! 

1 hour ago, Seth And Quynh said:

called the nvc they will verify they have your package

will do! Thank you