How do I upload docs to CEAC per new rules?

[rac717 7]

Okay, now I really feel like an idiot.  I have my email all ready to go as I understood I would submit via email for electronic processing. But then when I want to the NVC site, it says the following:

Method 1: Upload documents online using CEAC

If your NVC case number begins with one of the following prefixes:
 

BNS        FRN        HNK       MTL       RDJ         SYD
 

And your visa category is:
 

IR1          IR2          IR5          CR1        CR2        F1           F2A        F2B         F3           F4          

Scan and save your financial forms and evidence, civil documents, and translations. Then upload them to your CEAC account online. (CEAC is the Consular Electronic Application Center where you also pay your fees and complete your Form DS-260 visa application.) Instructions and more information are on our Managing Your IV Case Online page.

 

Our case begins with BNS but I can't find any place where one would upload documents when you log in to the CEAC.  Am I just an idiot?  Or should I email them to NVCelectronic@state.gov as I had originally planned?

Edited April 30, 2017 by rac717

[Ryan H 3,812]

Moved from IR-1/CR-1 Progress Reports to NVC forum.

[DeeWell 0]

On 4/30/2017 at 1:56 PM, rac717 said:

Okay, now I really feel like an idiot.  I have my email all ready to go as I understood I would submit via email for electronic processing. But then when I want to the NVC site, it says the following:

Method 1: Upload documents online using CEAC

If your NVC case number begins with one of the following prefixes:
 

BNS        FRN        HNK       MTL       RDJ         SYD
 

And your visa category is:
 

IR1          IR2          IR5          CR1        CR2        F1           F2A        F2B         F3           F4          

Scan and save your financial forms and evidence, civil documents, and translations. Then upload them to your CEAC account online. (CEAC is the Consular Electronic Application Center where you also pay your fees and complete your Form DS-260 visa application.) Instructions and more information are on our Managing Your IV Case Online page.

 

Our case begins with BNS but I can't find any place where one would upload documents when you log in to the CEAC.  Am I just an idiot?  Or should I email them to NVCelectronic@state.gov as I had originally planned?

I had the same experience last week and just ended up sending via the email address you quoted.  There was absolutely NO where for me to upload on CEAC, and my case is MTL.  I think there's a glitchin the matrix!

 

[Finayyy 14]

When you log into CEAC website and start the application, you should an icon to the left of each document that you need to upload.

 

Click on that icon and select Upload Document

[Cherdee 0]

When scanning documents to be uploaded to the  CEAC website you must compress the file size to under 2MB, reduce the resolution to DPI of 150 and name each document according to the instructions given - for example:  Doe_John_birthcert.pdf. Otherwise they will not be accepted. 

[SandyD 7]

Where does it say you need to name each document /

[Milasa 19]

I didn’t know about a specific way of naming documents, just named them for what they are, but not following any conventions. I already submitted everything yesterday, but after reading this thread I realized that I didn’t check the size in pixels for a picture. Will see if it gets accepted or not.