Please help

[NYGirl 0]

Hi folks,

Can someone tell me if NVC would be able to answer me whether our petition reached the Tel Avi's embassy?

I was tracking our package ( i know that it's ours because within 3 days of our package being sent from NVC there was only 1 package sent to Israel) and the final destination says Jerusalem but it should be Tel Aviv.

I tried emailing Tel Aviv embassy about 2 weeks ago to clarify some questions that i had but I still never got an answer.

So if i'll wait another week or so and if i'll call NVC will they be able to let me know whether the package 3 was sent and if Tel Aviv got the documents to begin with? The documents reached the final destination today.

This is driving me insane because I can't seem to understand why it's in Jerusalem and not in Tel Aviv.

P.S. When I found out about it few days ago that the final destiantion was Jerusalem i called NVC and they said they have no idea why there because it was sent to Tel Aviv's embassy.

Any advice is greatly appreciated

Edited April 10, 2007 by NYGirl

[YuAndDan 153]

NVC wont have the info, but DOS should.

Call the DOS at 202.663.1225

Then press 1, then press 5, then press 0.

One of two things will happen:

1. An automated message will tell you "all phone lines are busy and to call back later" (or something close to these words), and the the phone line will disconnect.

2. An automated message will tell you "please wait until a visa specialist answers your call and your wait time will be xx minutes (usually 15 minutes)" (or something close to these words). If this occurs, hold on the phone line until a live person (visa specialist) answers. While you are on-hold you will not hear music on-hold but you will only hear silence (so stay on the phone !!!!). Every 4 -5 minutes while you are waiting an automated message will inform you to stay on the line (I cannot remember the exact words).

When the visa specialist answers, they will ask you the following information:

Beneficiary's Case Number: ABCyyyyxxxxxx

Beneficiary's Name (maybe ask for this)

Beneficiary's Birthdate (maybe ask for this)

After you supply the above information, then ask for a status update on your fiancee's/spouse's case.

[NYGirl 0]

NVC wont have the info, but DOS should.

Call the DOS at 202.663.1225

Then press 1, then press 5, then press 0.

One of two things will happen:

1. An automated message will tell you "all phone lines are busy and to call back later" (or something close to these words), and the the phone line will disconnect.

2. An automated message will tell you "please wait until a visa specialist answers your call and your wait time will be xx minutes (usually 15 minutes)" (or something close to these words). If this occurs, hold on the phone line until a live person (visa specialist) answers. While you are on-hold you will not hear music on-hold but you will only hear silence (so stay on the phone !!!!). Every 4 -5 minutes while you are waiting an automated message will inform you to stay on the line (I cannot remember the exact words).

When the visa specialist answers, they will ask you the following information:

Beneficiary's Case Number: ABCyyyyxxxxxx

Beneficiary's Name (maybe ask for this)

Beneficiary's Birthdate (maybe ask for this)

After you supply the above information, then ask for a status update on your fiancee's/spouse's case.

Thank you so much.

by any chance would you happen to know their email adress as calling them from 8:30-5 would probably be impossible to reach them.

Edited April 10, 2007 by NYGirl