Fingerprint saga -Has anyone else experienced this?

[Brooklyn23 0]

I am mad beyond belief at the London embassy right now so please excuse this mini rant:

I had my interview almost 3 weeks ago and it all went well (beyond the taking of the fingerprints but we will get to that), was approved with no hassle yet currently there is no sign of my visa. My Fiance and I have spend the last few weeks liaising between the embassy and the state department to try and find out what it going on (because God forbid they do what they are paid to and do this themselves). At first we were told system errors, then system delays then the embassy told us they were waiting to hear from the state department ( and of course the state dept blames the embassy) etc etc etc. Finally this week we got through to someone who actually looked our case up on screen who told us the FBI had informed the embassy on March 20th ( the day of my interview) that they were unable to read the fingerprints they sent through and had asked for new ones to be sent. My Fiance called the FBI fingerprint dept to confirm and they were the friendliest contact so far, telling us they had repeatedly informed the embassy the prints were too low density and the machine couldn't have been working properly -they are just waiting for my new prints which they assumed the embassy were arranging.

The MENSA members at the embassy then took it upon themselves, not to call me back in to re-do them but to re-send the SAME fingerprints on March 30th...which obviously the FBI still could not read. Since then they have done nothing, despite sending me snotty emails telling us they are doing 'everything in their power' to resolve the issue. Yeah, everything tell the truth...

What really is getting to me is that they took my prints 8 times on the day and couldn't seem to get the machine to work, whan I queried it they said the ones they had 'would do'. So they have just been lying and refusing to admit their mistake when it could be so simple to fix. Apparently this is the only thing stopping the visa being issued. Of course there is nothing I can do but email the embassy, tell them I know what the problem is and offer to come back in because god knows how long it will take them to contact me and admit they screwed up.It is such a farce.

What a bunch of useless lying incompetent gimps.

I'm kinda worried that if I do go back in I'll get the same chuckle brothers who can't find the 'Take prints' button as last time...I have travelled regularly to the US over the last 3 years and never once had a problem getting my fingerprints read and as far as I know I do have fingerprints!

Has anyone else ever been in a similar situation? Or anything similarly ridiculous?!!

[yogib37 3]

I am mad beyond belief at the London embassy right now so please excuse this mini rant:

I had my interview almost 3 weeks ago and it all went well (beyond the taking of the fingerprints but we will get to that), was approved with no hassle yet currently there is no sign of my visa. My Fiance and I have spend the last few weeks liaising between the embassy and the state department to try and find out what it going on (because God forbid they do what they are paid to and do this themselves). At first we were told system errors, then system delays then the embassy told us they were waiting to hear from the state department ( and of course the state dept blames the embassy) etc etc etc. Finally this week we got through to someone who actually looked our case up on screen who told us the FBI had informed the embassy on March 20th ( the day of my interview) that they were unable to read the fingerprints they sent through and had asked for new ones to be sent. My Fiance called the FBI fingerprint dept to confirm and they were the friendliest contact so far, telling us they had repeatedly informed the embassy the prints were too low density and the machine couldn't have been working properly -they are just waiting for my new prints which they assumed the embassy were arranging.

The MENSA members at the embassy then took it upon themselves, not to call me back in to re-do them but to re-send the SAME fingerprints on March 30th...which obviously the FBI still could not read. Since then they have done nothing, despite sending me snotty emails telling us they are doing 'everything in their power' to resolve the issue. Yeah, everything tell the truth...

What really is getting to me is that they took my prints 8 times on the day and couldn't seem to get the machine to work, whan I queried it they said the ones they had 'would do'. So they have just been lying and refusing to admit their mistake when it could be so simple to fix. Apparently this is the only thing stopping the visa being issued. Of course there is nothing I can do but email the embassy, tell them I know what the problem is and offer to come back in because god knows how long it will take them to contact me and admit they screwed up.It is such a farce.

What a bunch of useless lying incompetent gimps.

I'm kinda worried that if I do go back in I'll get the same chuckle brothers who can't find the 'Take prints' button as last time...I have travelled regularly to the US over the last 3 years and never once had a problem getting my fingerprints read and as far as I know I do have fingerprints!

Has anyone else ever been in a similar situation? Or anything similarly ridiculous?!!

sorry for your problem, I am surpised cause the fingerprint machine should state it is not a good print. it confirms it is a good or bad print.. if good it saves it and then when you have all good prints they can send it to the fbi

Take care

Yogi

[GnG 0]

... told us the FBI had informed the embassy on March 20th ( the day of my interview) that they were unable to read the fingerprints

Interesting, very interesting. We're having problems with fingerprinting at the moment - well, to be accurate, the Federal Bureau of Incompetence is having problems. (Check out our timeline below.)

I assumed my fingerprints were approved by the embassy because it was a set for State and DHS. But you say it's for the FBI? Hmm. So why were my fingerprints ok for the FBI four months ago and no good now?

Good luck with your application, Brooklyn23 - at least your problem is with the machinery, not your actual prints.

[Brooklyn23 0]

... told us the FBI had informed the embassy on March 20th ( the day of my interview) that they were unable to read the fingerprints

Interesting, very interesting. We're having problems with fingerprinting at the moment - well, to be accurate, the Federal Bureau of Incompetence is having problems. (Check out our timeline below.)

I assumed my fingerprints were approved by the embassy because it was a set for State and DHS. But you say it's for the FBI? Hmm. So why were my fingerprints ok for the FBI four months ago and no good now?

Good luck with your application, Brooklyn23 - at least your problem is with the machinery, not your actual prints.

That is really interesting to hear although to be honest I'm not quite sure anymore who is telling the truth anymore, we get a different story from the embassy, the dept of state and the FBI dpending on who we talk to. I have developed a sad obsession with studying my fingers just to check they do have prints and I may not be a forensic scientist but yep, I do have them.

All I want is to get my visa and be able to know I can be with my Fiance and continue planning my wedding, I don't understand why people can't just do their jobs!!!

[Brooklyn23 0]

I also meant to say best of luck with getting your situation resolved, I cannot wait to get to the US and just keep living this bureaucratic nightmare...