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Maagiclady

Nvc disconnecting calls

By Maagiclady in National Visa Center (Dept of State)

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Maagiclady Contributor

Maagiclady   29

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Filed: IR-1/CR-1 Visa Country: Mexico
 Timeline
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Every time I am calling  NVC today to try to see if they have a case number for me yet , I get a recording stating they are busy, to check the website for FAQ and then I get disconnected.  Does anyone know why,  or how often they do this ?

 

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Ahmed & Amy Rising Star

Ahmed & Amy   291

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Filed: Citizen (pnd) Timeline
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Yes this is normal. It happens during the day (usually around 12-2 pm EST), because during this period of the day they receive a very high amount of calls. 

My suggestion is call early in the morning 7:00 am EST or in their later evening hours.

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