Re schedule appointment for the Naturalization Test

[Julianitica 0]

I need some advice, I got the letter for the Naturalization Test for Dec 17 of 2016, unfortunately I couldn't  attend the appointment.  I sent by Fedex the letter informing them that I couldn't attend  because at that time I was out the country.  After the day that I supposed to have the interview, I checked the immigration web and the web said that I didn't show up for the interview, so I sent another letter by UPS with the other letters attached let them know that I requested before re schedule my appointment.  Right now I call the Immigration costumer service phone and nobody knows about the letters that I sent, now it is almost 2 month since the time that I received the first letter. What should I do?  somebody has been in my same situation?  Please advice

[EM_Vandaveer 2,408]

Time for an infoPass.

[arken 4,197]

As said, you might want to go for an infopass. 

Btw, did you send your letter to the field office where your your interview was scheduled? 

[Julianitica 0]

Yes, I sent the two letters to the immigrations address that was in the letter for the appointment of the test.  The two letters have tracking number from FedEx but nobody in that office give any answer about if they received it.  

[milimelo 4,538]

Well did you check that the letters have been delivered? You may need that info for infopass appointment. 

[STIG 5]

Are you in the NYC FO? If so, don't even bother with an infopass, just do a walk-in to the 26 Federal Plaza, and walk directly up to the 7th floor where they conduct interviews. Bring copies of the letters and the FEDEX notifications showing the letters were delivered. Also bring a copy of the apt letter. Even ask to speak with a supervisor or the Section Chief. They may even be able to interview you on the spot, but at a minimum can get your interview rescheduled. .  

Edited February 13, 2017 by STIG