Wife's Green Card 10 Year Renewal - Need HELP and Advice Please

[MU193340 1]

Hello:

I am hoping the fine people on here can offer some some help and advice on what to do in our situation. We got wonderful news last night that my wife's 10 year green card renewal was approved. We have been waiting since early April 2016. The congratulatory letter was dated on November 28. However, the fun ended there...

We saw at the very bottom of the letter that if you plan to travel between now and the 60 days before the green card arrives, you may not be allowed to enter back into the United States. We are going to Europe to visit family during Christmas and New Years this year and have had the trip booked for six months. We went on infopass and scheduled and appointment to meet with the local immigration office on December 14 to try and get a temporary travel stamp in her passport. Is this possible?

Now the really fun part begins.... We currently live in an apartment building. After we got nervous about traveling for the holidays, it shows online for our case status that we were approved and the green card was already sent to us and delivered on November 25. How could this be when the letter is dated on November 28 and says it takes up to 60 days. We did not have anything in our mailbox and check everyday. We immediately called the USCIS and they have been of no help expect stating it was delivered and to speak to the local post office.

The USPS site says it was delivered at 7:00pm on November 25. We always get our mail at 1:00pm each day. We called the postal office again and they said that they had a lot of workers sick and they outsourced the mail delivery that day, thus why it came later than normal. The woman on the phone said they did not know the neighborhood, it was dark and the mailboxes like the normal postal workers. So, basically it could be lost or not delivered to us properly. Again, it says delivered on the tracking sheet.

We called back USCIS with this information and they said they cannot do anything. The only thing is fill out an I-90 form and pay the $450 again and it will take eight months or longer to get a replacement card!?!?. What are our options? Any suggestions on what to do next? I feel like we have paid the $450 in good faith, done everything right, and waited eight months already for it to arrive.

This is beyond frustrating... Thank you for reading and again any assistance.

Brian

Edited December 2, 2016 by MU193340

[Georgia16 2,858]

I would keep on calling the postal service and otherwise I remember I saw another member there went around in the area she lived in and knocked on their door to see if anyone else had gotten it and luckily for her there was.

[Prystine 184]

You can also escalate the issue with your local post master general which usually makes them actually search for it.

[Penguin_ie 5,994]

***** Moving from K1 to ROC forum as that is the process Op is asking about ******

Edited December 2, 2016 by Penguin_ie

[Bill and Vicky 25]

We saw at the very bottom of the letter that if you plan to travel between now and the 60 days before the green card arrives, you may not be allowed to enter back into the United States. We are going to Europe to visit family during Christmas and New Years this year and have had the trip booked for six months. We went on infopass and scheduled and appointment to meet with the local immigration office on December 14 to try and get a temporary travel stamp in her passport. Is this possible?

My wife did it. We had been notified that her green card was in the mail, but we knew she was going back to visit her family and it wouldn't arrive in time. So she went to the San Francisco office and they put an I-551 (?) stamp in her Indonesian passport that allowed her to return to the U.S.

Regards,

Bill

[Ketsuban 1,034]

I think USCIS are negligent with their mailing methods. When receiving my visa I had to identify myself to the courier and sign for it. For the Green Card, as long as it's left somewhere within the zip code, USCIS washes their hands of it and demands $450 for their ****-up. I think they should require immigrants to appear in person at the field office and pick it up after identifying themselves. Other methods could be arranged for people who can't appear, like people on active duty abroad but it would really cut down on the number of Green Cards that go missing each and every year. If we can all turn up for biometrics and an interview (the latter if needed), why can't we turn up to actually get the card?

When my 2 year Green Card was on its way, for some reason instead of putting my actual zip code, USCIS wrote the usual 5 digit number then put -0000 on the end, so the post office system got confused and started the process of returning to sender. Thankfully when I called the post office, the woman on the phone actually remembered that specific envelope (what are the chances?) and said she'd make sure it went out next day, which it did and it arrived safely.

I just feel like USCIS do not take this part of the job seriously at all and it's unacceptable.

I really hope you're able to track down your card, OP. If I was in your shoes, I would not be giving them their undeserved $450 and would go get a stamp every year. The same thing could happen again with the new card - are they gonna want another $450 over and over?

[EM_Vandaveer 2,408]

This old thread has really good information about the long process you have to go through with USPS and USCIS:

http://www.visajourney.com/forums/topic/568123-when-usps-looses-your-greencard/

[gill8g 3]

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Edited December 3, 2016 by gill8g

[Ketsuban 1,034]

This old thread has really good information about the long process you have to go through with USPS and USCIS:

http://www.visajourney.com/forums/topic/568123-when-usps-looses-your-greencard/

Jeez Louise...

But good to know there is a way around that $450. I think after ROC they've had quite enough money.