Issues with DS-260 form

[Thesmiths2016 117]

Hi, I've been filling in my DS-260 and am currently trying to fix up an issue in the employment/education section. I have been able to fill in my current employment, but seem to only have "present" and "additional" as my options on the left hand side. There doesn't seem to be any option for "previous" and as i only currently have the one job, but have previous professions I'm qualified for, I would like to list them. Is this no longer an option as per the example given of a DS-260 on the NVC site? Do I now only put my current role?

Also, I must have accidentally pressed no for education, as the entire section of education questions seems to have gone missing. I cannot for the life of me find how to get it back, the question about education with the yes/no answer is no longer there to change my response and provide details. Has anyone had this happen? I've emailed NVC but given it takes up to a week for them to reply I thought I'd ask here in the meantime.

[teddy k 35]

Hi did you try and resubmit the ds-260 FORM if it didn't work call nvc and explain the situation to them cuz if you're going to wait for them to email you back it's been taking them up to 2weeks to reply