USCIS have practically lost my GC, please help :(

[MmmBlondie 8]

Filed for ROC last year, had my biometrics and my approval letter came through the mail in April. Date of decision was 19th April 2016.

No green card was received.

Letter asking for a new photograph and signature. Mailed these back to USCIS as per instructions.

Still no GC.

It has been way over the 60 days so I called up last week to be told I would need to speak to someone else but she couldnt transfer me. She took my details and said someone would call me back within 3-5 working days. No one did.

Called again. Was put through to the correct department and was told I would receive a call back within 250min. Never did.

Called again today and she has said there is nothing she can do and the best I can do is file a service request, (which I think the first lady did as I have a random case number) and someone will look into my case and call me back within 30days.

Currently my conditional resident status is still extended till the 28th September 2016 but after that I'm in limbo. Technically ive been approved but do not have the actual card and no one at USCIS seems to know where it is. Even the website states that they've ordered me a new card.

Any advice, or who to call or anything would be helpful as I'm freaking out.

[Hypnos 6,576]

Contact one of your congressional representatives and ask them to inquire on your behalf to USCIS (find them here: http://whoismyrepresentative.com/)

You may also wish to ask the CIS Ombudsman to look into the issue, too: https://cisomb.dhs.gov/oca/form7001.aspx

I would recommend both, since you're getting the runaround.

Edited July 27, 2016 by Hypnos

[newacct 688]

You will not be "in limbo". If it gets close to the 1 year mark, go into a USCIS office and get an I-551 stamp.

Also, I noticed that since you became a permanent resident in Sep/Oct 2013, you are becoming eligible to apply for naturalization around now (3 years minus 90 days), assuming you didn't break your continuous residence. If you want to naturalize, you should just apply for it now and not wait for the ROC.

[MmmBlondie 8]

You will not be "in limbo". If it gets close to the 1 year mark, go into a USCIS office and get an I-551 stamp.

Also, I noticed that since you became a permanent resident in Sep/Oct 2013, you are becoming eligible to apply for naturalization around now (3 years minus 90 days), assuming you didn't break your continuous residence. If you want to naturalize, you should just apply for it now and not wait for the ROC.

I didn't think I could file before my 10yr GC was received. I thought I had to wait until I had been been here and married 3 years before I could start the process.

I have just filed my own service request and I've been issued yet another case number with a note saying I should receive a reply by the 19th August! My nearest USCIS is 3.5hrs away, lol not very fun with a toddler. I'm more worried about my husband getting orders and me not being able to go with him.

[newacct 688]

I didn't think I could file before my 10yr GC was received. I thought I had to wait until I had been been here and married 3 years before I could start the process.

I have just filed my own service request and I've been issued yet another case number with a note saying I should receive a reply by the 19th August! My nearest USCIS is 3.5hrs away, lol not very fun with a toddler. I'm more worried about my husband getting orders and me not being able to go with him.

You can apply up to 90 days before you reach 3 years.

You can file for naturalization regardless of whether ROC is still pending, and regardless of whether you have received the new card. All that matters is that you're a permanent resident, which you are.

[MmmBlondie 8]

You can apply up to 90 days before you reach 3 years.

You can file for naturalization regardless of whether ROC is still pending, and regardless of whether you have received the new card. All that matters is that you're a permanent resident, which you are.

I wasn't aware of that. Thank you for the info.