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Dan2023

Unable to check status - says receipt number not valid

By Dan2023 in Adjustment of Status Case Filing and Progress Reports

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Unidentified
Unidentified

If you have been able to check before and this is a new issue it could be as simply as they're doing maintenance on their system. They do it quite a lot and during that time you can't check your statu

A&H2018
A&H2018

Sorry tier 1 is usual contractor. Tier 2 more knowledgeable contractor. Tier 3 is actual uscis employee. if you say my case is missing to the tier 1 they should offer to transfer you to tier 2.

  • 3 months later...
Matiola Contributor

Matiola   8

Posted
Filed: Lift. Cond. (pnd) Country: Ukraine
 Timeline
Posted

Years have passed and USCIS still has same problems! This drives me crazy!!!!

 

On Feb 8th, 2018 I got Notices of Action from USCIS that they received my petitions (  I-485, I-765, and I-131)

 

After this, I created my account on USCIS website and saw the list of my three cases: I-485, I-765, and I-131. The status for each was clear and informed me that USCIS got my cases on the 8th of Feb.

Later the status of my I-485 petition disappeared and I could see only statuses of my I-131, I-765 petitions. However, my I-485 petition was still in "My cases" list, just blank.

I tried to check my status online billion times but it always was an error!

 

I called USCIS 3 times to inquire about my case status but they said NOTHING!! They could not see the status of my case either, and said to wait 30 days, then to wait 45 days.

 

Today I signed into my account and saw that my I-485 case vanished even from "My cases" list!!!! It looks like I have never filed this petition!!!!

 

I panicked. Decided to make an appointment (InfoPass) but when I chose necessary office on USCIS website(to see working hours), I saw: ATTENTION: This USCIS office is temporarily not accepting walk-in requests or scheduling InfoPass appointments for information services. 

 

I don't have any other USCIS offices close to me, moreover, each office has Service area. So I guess if I go to another office in another city, they will not talk to me.

 

What should I do now? Any suggestions?

 

I am so sad and frustrated

 

 

A&H2018 Community Regular

A&H2018   148

Posted
Filed: L-1 Visa Country: Canada
 Timeline
Posted
3 hours ago, Matiola said:

Years have passed and USCIS still has same problems! This drives me crazy!!!!

 

On Feb 8th, 2018 I got Notices of Action from USCIS that they received my petitions (  I-485, I-765, and I-131)

 

After this, I created my account on USCIS website and saw the list of my three cases: I-485, I-765, and I-131. The status for each was clear and informed me that USCIS got my cases on the 8th of Feb.

Later the status of my I-485 petition disappeared and I could see only statuses of my I-131, I-765 petitions. However, my I-485 petition was still in "My cases" list, just blank.

I tried to check my status online billion times but it always was an error!

 

I called USCIS 3 times to inquire about my case status but they said NOTHING!! They could not see the status of my case either, and said to wait 30 days, then to wait 45 days.

 

Today I signed into my account and saw that my I-485 case vanished even from "My cases" list!!!! It looks like I have never filed this petition!!!!

 

I panicked. Decided to make an appointment (InfoPass) but when I chose necessary office on USCIS website(to see working hours), I saw: ATTENTION: This USCIS office is temporarily not accepting walk-in requests or scheduling InfoPass appointments for information services. 

 

I don't have any other USCIS offices close to me, moreover, each office has Service area. So I guess if I go to another office in another city, they will not talk to me.

 

What should I do now? Any suggestions?

 

I am so sad and frustrated

 

 

Call ask for L2. Response will be its a glitch for feb filers. You are queued for interviee.

Matiola Contributor

Matiola   8

Posted
Filed: Lift. Cond. (pnd) Country: Ukraine
 Timeline
Posted
8 hours ago, A&H2018 said:

Call ask for L2. Response will be its a glitch for feb filers. You are queued for interviee.

thank you) but as I am not a native English speaker, could you, please, explain what "L2" means?

 

I doubt very much that they will invite me to the interview soon. I have been waiting for only 5 months and it usually takes more than a year in Ca(((

A&H2018 Community Regular

A&H2018   148

Posted
Filed: L-1 Visa Country: Canada
 Timeline
Posted (edited)
1 hour ago, Matiola said:

thank you) but as I am not a native English speaker, could you, please, explain what "L2" means?

 

I doubt very much that they will invite me to the interview soon. I have been waiting for only 5 months and it usually takes more than a year in Ca(((

Sorry tier 1 is usual contractor. Tier 2 more knowledgeable contractor. Tier 3 is actual uscis employee.

if you say my case is missing to the tier 1 they should offer to transfer you to tier 2.

 

Yes,  California takes long time...but basically your case is ready to be called when local office has time. So no RFEs.

Edited by A&H2018
Matiola Contributor

Matiola   8

Posted
Filed: Lift. Cond. (pnd) Country: Ukraine
 Timeline
Posted
3 hours ago, A&H2018 said:

Sorry tier 1 is usual contractor. Tier 2 more knowledgeable contractor. Tier 3 is actual uscis employee.

if you say my case is missing to the tier 1 they should offer to transfer you to tier 2.

 

Yes,  California takes long time...but basically your case is ready to be called when local office has time. So no RFEs.

thank you! I called them again. They do not know what is going with my case and I did not have a chance to talk to Tier 2.

however,  now I know for sure that they see my fingerprints in their system and they gave me a link where I could send a request to make an appointment with an officer.

not much, but better than "wait 45 days" answer!

 

A&H2018 Community Regular

A&H2018   148

Posted
Filed: L-1 Visa Country: Canada
 Timeline
Posted

USCIS must be losing their minds. A Tier 2 guy yelled at wife yday for asking about a follow up which they asked us about. I am going to be optimistic again and say they are overwhelmed and get some peole calling everyday. Seems if you call after 10am PST they dont transfer to Tier2 folks.

 

The other thing to try is go to the site, make a service request. Make the SR for i485, enter receipt. Say cannot find your case, just write something like “someone said would get docuement in mail about when interview is going to be scheduled. You will get an email response with your current case status now. Since its an SR for i485 an officer has to look at it. I did this when my case said “gone missing” to get back it’s queued for an interview.

 

Also before did it say “user-defined error”?

Usagi_tsukino Collaborator

Usagi_tsukino   90

Posted
Filed: Citizen (apr) Timeline
Posted (edited)

Been getting notifications from this topic, thought i'll share something funny. My GC was approved 6 months ago, a couple of weeks ago i received a notification that my case was approved (about time) and the info on the web site finally changed (just for i-485 though, i-130 is still "pending" lol). So yeah they are a mess. 
Matiola you could keep trying to make an appointment, they probably don't have available spots now, it happens. But seriously they know nothing over there - once a person from the window told me that my case is taking too long because there is no visa number available (which is totally ridiculous, i don't need a visa number). Hopefully L2 route will be helpful. Service requests is the most useless thing in the word, from my experience.
 

Edited by banana_princess

Citizenship:

09/15/2020 - Filed online. Estimated completion given - July 2021 (10 months).

January 2021 - biometric reuse letter

April 2021 - interview scheduled

24/05/2021 - Interview (approved)

 

Passport:

July 23 - applied, expedited service

August 11 - received the passport

Aug. 16 (approximately) - received passport card

August 20 - received citizenship certificate back

 

Story of my almost 3 years long pending AOS - click below for details

Spoiler

2015

  • March 10 2015 - USCIS received i-130/i-485
  • March 30 2015 - got a RFE saying that my husband cannot be my sponsor because of his income, which is not true, but we didn't know what to do so we hired a lawyer.
  • August 10 2015 - interview (went great, by the way). Were told to wait 120 days.
  • December 10 2015, April 10 2016, May 10 2016 - sent SR, responses: "your case is pending"

2016

  • May 25 2016 - Went to Info Pass, the case is taken to the supervisor, were told we will get something in 30 days (of course, after 30 days we got nothing....).
  • June 27 2016 - Went to Info Pass again, they told us to wait for 2 more weeks and if we still get nothing send a service request letter by mail. Did it on the same day.
  • June 27 2016 - After Infopass, went to senator Durbin office in Chicago.
  • July 8 2016 - Went to Mike Quigley office.
  • July 8 2016 - Received useless response from Durbin. All they know is that the case is pending and it's in Chicago, can't do anything else.
  • July 12 2016: Infopass, spoke to the supervisor, promises promises.... more wait.
  • July 17 2016: Filed Ombudsman.
  • July 26 2016: Another info pass, same story. We talked to 3 supervisors already! I don't get it!
  • July 29 2016: Sent another useless SR just because.
  • Aug 9 2016: Talked to the officer we had interview with! She was supposed to mail us RFE a year ago but she forgot (!!!) ! They admitted it. Gave us RFE.
  • October 11 2016: Response to RFE is received by uscis (the RFE was ridiculous. Basically all same papers we ALREADY GAVE HER at the interview: bank statements, lease, etc).
  • October 20 2016: Infopass, useless, did not have time to wait for the supervisor.
  • November 9 2016: Infopass, talked to the supervisor, he said there are no problems with our case and he will make sure the officer will make a decision within a few days. Gave us his email and phone number, told us to contact him directly instead of going to info pass.
  • November 15 2016: emailed the supervisor, since a few days have passed and still no decision. No response.
  • November 17 2016: called the supervisor, no answer.
  • November 17 2016: sent Service Request about i-130 (Lol, like that will help..)
  • November 19 2016: sent a letter to the director of Chicago Field Office.
  • November 22 2016: sent Service Request about i-485 (Lol[2])
  • November 23 2016: talked to the supervisor again to learn that..........my medical and fingerprints have expired and i need to wait for a notice to do it all again.
  • November 25 2016: The response from the Field Office Director Martha Medina-Maltes: your case is pending and every effort is being made blah blah blah
  • December 5 2016: Received a response to i-485 SR that my case is "pending supervisor review"... absolutely random since the supervisor said i'll need redo my medical and fingerprints again.
  • December 19 2016: Went to USCIS, the officer came out and told me we need to come back for a 2nd interview!!! I'm shocked because our marriage is 100% real and i can't believe they have doubts about it! But i'm glad that it's at least something.
  • December 27: 2nd interview (Strokes). Reason: i-130 petition. We did fine but the officer said we will receive a NOID! Our lawyer said it must be something else, not our answers... but what?!

2017

  • Jan 23 - infopass, asked if anything was mailed regarding i-130. Were told that nothing was.
  • Jan 27 - sent a service request regarding I-130.
  • March 1 2017 - went to uscis (no info pass), our officer's supervisor finally gave us the noid full of nitpicking and lies, that shows that they do not pay attention to anything. 
  • March 10 2017 - 2 years AOS anniversary...wow. 
  • March 31 - The response to the noid is received by uscis!
  • June 1st - went to the office, the supervisor promised we will get the decision in 4-6 weeks.
  • July 19 - 7 weeks passed, went back to uscis. The supervisor said he will give the case to the officer tomorrow, we asked when we will get the decision, he said he doesn't know. 
  • September 6: My husband talked to the supervisor again, he said he gave the case to the other officer, and the case is huge so the officer has a lot to do, and we will get a decision in 2 weeks. 
  • September 25: Went back since no decision was received (as expected). The supervisor said the same thing: we will get a decision in 2 weeks
  • September 29: USCIS asked for medical! Eureka! First time in 2 and a half years they sent something by themselves! :wacko: i-130 still not approved.
  • October 2: Notice that i-130 is approved (notice date September 26, still no online update). Also went to get medical done (should be ready by the end of the week)
  • October 3:  biometrics
  • October 10: medical delivered to uscis! The waiting games begins again :wacko:
  • December 11: 2 months after medical was delivered talked to the supervisor again, he said the decision will be made BY tomorrow and we will find out from the website on Wednesday. 
  • December 14: Called uscis, tier 2 officer told me that the case is approved.
  • December 18: Received Approval notice (Dated December 12)

 

Long story short:
After the initial interview we received:

1) a RFE asking for the same papers again,

2) then were asked to come to the 2nd interview that went fine of course, 

3) then a NOID that was full of mistakes.

All that was given to us in person, only when we made our way straight to our officer. And still waiting. Lots of fun (not).

4) 6 months after receiving our response to the noid i-130 is approved. 2 years 6 months and 16 days of waiting for i-130. Supposed to take 5 months. No words.

5) After 2 years 9 months and 2 days (or 1008 days) of waiting i-485 is approved.

 

 

 

 

 

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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