Confused about biometrics for EAD (K1 visa adjustment of status)

[Mad & J 25]

So, did you finally get your card in the mail? I finally was informed that my EAD was approved on the 19th, but the online case status hasn't updated yet. Honestly I won't rest easy until I have the card in hand!

[AnnoyedAtTSC 2]

So, did you finally get your card in the mail? I finally was informed that my EAD was approved on the 19th, but the online case status hasn't updated yet. Honestly I won't rest easy until I have the card in hand!

Yes, i got my card on Friday May 12th and started work the Monday after

My status didn't update until the day before my card arrived. I actually rang a couple of times and the 1800 number people told me "this hasn't been approved, who told you it had been?" which worried me at first. But once i got through to a tier 2 they had the correct information.

If you've been approved you can ring and ask for a tier 2 in order to get the tracking number for your card. I was recommended to do this. I was unable to get the tracking number until the card showed up however.

[Mad & J 25]

Yes, i got my card on Friday May 12th and started work the Monday after

My status didn't update until the day before my card arrived. I actually rang a couple of times and the 1800 number people told me "this hasn't been approved, who told you it had been?" which worried me at first. But once i got through to a tier 2 they had the correct information.

If you've been approved you can ring and ask for a tier 2 in order to get the tracking number for your card. I was recommended to do this. I was unable to get the tracking number until the card showed up however.

Glad to hear it! I hope I won't have to wait too long until I receive it, I'll give USCIS a call to see about a tracking number. Thanks for the update!

[Aly_1 0]

Congratulations, AnnoyedAtTSC and Mad&J! You made it!!!!

​My case is still killing my nerves, I called to expedite it on the May 9. My status showed it was expedited, but no any news since then. Called them today and was killed by the answer of the officer (2nd tier!!!) "It seems you had your biometric appointment recently. You need to wait 90 days since your biometrical appointment because we need time to process your case. What does it mean "expedited" in this case? - Just we consider your case before others." To say dissapointed it is to say nothing.

How can I escalate my process?

[Mad & J 25]

Congratulations, AnnoyedAtTSC and Mad&J! You made it!!!!

​My case is still killing my nerves, I called to expedite it on the May 9. My status showed it was expedited, but no any news since then. Called them today and was killed by the answer of the officer (2nd tier!!!) "It seems you had your biometric appointment recently. You need to wait 90 days since your biometrical appointment because we need time to process your case. What does it mean "expedited" in this case? - Just we consider your case before others." To say dissapointed it is to say nothing.

How can I escalate my process?

Thanks!

That sounds like a load of BS from the tier 2 officer you spoke to! Does your case status still say 'case received'? If so, I would call again and hope you get someone more helpful. Point out that you didn't get an answer to your previous service request(s) and that you are outside processing times due to USCIS error. You can also involved your elected officials (congressperson and state senators), and file a complaint with the CIS ombudsman: https://www.dhs.gov/case-assistance

[AnnoyedAtTSC 2]

I concur. The only thing you can really do is make yourself i right pain in the butt. Did you contact your congressional office yet and get them on the case? If they're anything like mine they really dislike you bugging them, so keep doing it

The 30/60/90 day stuff is often thrown around to cover them. I was told the target for responding to expedite requests (good or bad) was 5 days. They didn't hit that target for me but it was under 2 weeks

[StephanieC 43]

Glad you had better luck. It's still been 45 days since we got the notice that the "card was in production." We just got the interview notice in the mail for AOS so wouldn't be surprised if we had the green card before the EAD.

[AnnoyedAtTSC 2]

Glad you had better luck. It's still been 45 days since we got the notice that the "card was in production." We just got the interview notice in the mail for AOS so wouldn't be surprised if we had the green card before the EAD.

Ring 1800 number and ask for tracking number. If first line don't have it ask for tier 2. I was told a lot do go missing. If it has then they will send out a new one.

[StephanieC 43]

Ring 1800 number and ask for tracking number. If first line don't have it ask for tier 2. I was told a lot do go missing. If it has then they will send out a new one.

We've been a pita for them for the last 2 months, filed cases, even contacted ombudsman. We put in an inquiry that we thought it was lost and they "requested a new card," but still nothing and still the same song and dance... "wait 30 days."

At this point, just kind of like...¯\_(ツ)_/¯

[Aly_1 0]

Thank you, AnnoyedAtTSC and Mad & J, for your replies and advices!

​Calls to USCIS about my case status did not make any progress, so based on your advices decided to contact ombudsman and our congressman. So today, after 4 days since reply from ombudsman about contacting USCIS regarding my case, I receive update that "my card is being produced". Oh my God! Finally! But afraid to celebrate now, only when I will have it in my hands!

​

[StephanieC 43]

Thank you, AnnoyedAtTSC and Mad & J, for your replies and advices!

​Calls to USCIS about my case status did not make any progress, so based on your advices decided to contact ombudsman and our congressman. So today, after 4 days since reply from ombudsman about contacting USCIS regarding my case, I receive update that "my card is being produced". Oh my God! Finally! But afraid to celebrate now, only when I will have it in my hands!

​

My husband's card has been "in production" for 5 weeks....

[Mad & J 25]

Thank you, AnnoyedAtTSC and Mad & J, for your replies and advices!

​Calls to USCIS about my case status did not make any progress, so based on your advices decided to contact ombudsman and our congressman. So today, after 4 days since reply from ombudsman about contacting USCIS regarding my case, I receive update that "my card is being produced". Oh my God! Finally! But afraid to celebrate now, only when I will have it in my hands!

​

Glad to hear it!

I hope that you receive it very soon! I got my combo card in the mail about a week after being notified of card production, but obviously with USCIS you never know what happens until you have your card in hand. Good luck!

[Mad & J 25]

My husband's card has been "in production" for 5 weeks....

That is crazy. Their 'wait 30 days' spiel is so unhelpful. I hope you get good news soon.