Another SSN name change problem - ongoing

[perfect 39]

This is about my daughter-in-law

• arrived May 20, 2015 on K1 visa - Went to SSN office 3 weeks after arrival to apply for SSN in maiden name
• card never received - went back to SSN again twice to request new card - still never received - gave up on maiden name card being received but requested they write down her SSN so she could at least know what it is (thinking we would be applying to get name change after wedding anyway so not a big deal!)
• married August 6, 2015
• went to SSN soon after marriage to request SSN card in married name but I-94 was expired so they wouldn't do it until EAD or Green card received
• Green card received Jan 2016
• went to SSN office a week after receipt to request SSN in married name - took copies of green card and marriage certificate - they said it would take up to 4 weeks yet still not received and no correspondence at all requesting further information or giving any information about delay.
• Very frustrating as got turned away from DMV as green card doesn't match maiden name on existing SSN, unable to work because e-verify doesn't match and unable to file taxes - they got rejected because of SSN not matching married name, also husband's bank won't ad her to his account because she can't provide the actual SSN card in her name!

e-verify still not matching as of today

So....I checked SAVE database using passport number, A-number AND I-94 number and all show no match.

Is this likely the problem? I can't see why it would be since she managed to get a SSN in her maiden name originally - even though she never got the actual card. (If the number they wrote down for her is correct!)

Any help would be much appreciated as her life is completely on hold until she can get this resolved.

Thanks in advance!!

Edited March 5, 2016 by perfect

[kris&me 572]

You have an issue with 3 places

Social security

IRS

and bank

first of all nono of have to change our names but with copies of green card in maiden name and a social secuity number and copy of marriage license, the bank was wrong and they should have added her

next, get an appointment at IRS office and take in the same infromatio so you can do taxesurity

Social security write letters and GO and straighten this out

We can only advise but you need to do the leg work

i was able to add my husband with a ITIN as advised on here with different last name as mine

Changing it on mortgage, deed, incomes, with IRS, socail security,titles of 3 cars plus the registration, insurnace policies, and all my other accrounts was just way too much

[Nich-Nick 3,354]

but requested they write down her SSN so she could at least know what it is (thinking we would be applying to get name change after wedding anyway so not a big deal!)

Confirm if they wrote down a number but you have yet to see it on an actual card. Do you think you could be chasing a number that isn't correct or never got issued?

Green card received Jan 2016

went to SSN office a week after receipt to request SSN in married name - took copies of green card and marriage certificate - they said it would take up to 4 weeks yet still not received and no correspondence at all requesting further information or giving any information about delay.

That might have been too soon for the new status of permanent resident (with married name) to show up in database so they were doing the manual verify which can take weeks/months. SSA told us to allow 2 weeks for a status change (greencard, naturalization) to trickle down to them from USCIS.

All the times you mention going back to request a new card. Do you mean you started over with a new application? Wonder how many applications you might have floating around in the system mucking things up.

[perfect 39]

but requested they write down her SSN so she could at least know what it is (thinking we would be applying to get name change after wedding anyway so not a big deal!)

Confirm if they wrote down a number but you have yet to see it on an actual card. Do you think you could be chasing a number that isn't correct or never got issued?

They wrote down what they told us was her SSN. I believe it was valid but the problem is that e-verify matches that to her maiden name not her married name.

Green card received Jan 2016

went to SSN office a week after receipt to request SSN in married name - took copies of green card and marriage certificate - they said it would take up to 4 weeks yet still not received and no correspondence at all requesting further information or giving any information about delay.

That might have been too soon for the new status of permanent resident (with married name) to show up in database so they were doing the manual verify which can take weeks/months. SSA told us to allow 2 weeks for a status change (greencard, naturalization) to trickle down to them from USCIS.

It shouldn't be this difficult! She showed them her marriage certificate which proves her maiden and now married name and her green card is already in her married name.

All the times you mention going back to request a new card. Do you mean you started over with a new application? Wonder how many applications you might have floating around in the system mucking things up.

There shouldn't be any duplicate applications: we followed their procedure as requested by SSN office:

applied for original - never received

went to office to request replacement because original never received - this replacement was also never received

went to office to request name change - not received to date

[Nich-Nick 3,354]

I agree it's a crazy situation and very frustrating.

I only have a comment on this part about Social Security office.

shouldn't be this difficult! She showed them her marriage certificate which proves her maiden and now married name and her green card is already in her married name.

No matter what you showed them, SSA must find verification that there is a permanent resident by that married name in the SAVE database. If they don't, they can send it off for manual verification by USCIS.

We stopped in a SSA office with my husband's new naturalization certificate to show them he was a USC for the records. Seeing the certificate wasn't enough. The lady said "I hope his status is updated already. They tell us to allow 14 days." It was there (9 days), and he received a new card in a week with a name change. Before it had the name exactly as on greencard (first) (initial) (last). They were required to issue the card in the "new" USCIS naturalization name (first) (middle) (last) as found in the database.

Then on to DMV from SSA to change to USC with them. We got the same story. "It hasn't been two weeks". But they did find his stTus in the database. He had to pay for a replacement license because they were required to issue it exactly as USCIS records....same change Social Security did to add full middle name instead of middle initial.

So yes, I am pretty sure just seeing your greencard and marriage certificate won't work with SSA and DMVs who use the SAVE database. The bank however should have more flexibility. Many banks just want the number and don't have to see the card. Taxes can be printed and mailed. It's the e-filing that has a glitch if certain things aren't coded properly. Maybe another trip to SSA to see if they have manually verified your greencard status yet? Sometimes people have found the paperwork never got mailed off and was still in the SSA office. Maybe they could check the SAVE database again.