SB1 Bisa approved- Notified case uploaded but can't shedule interview

[jralsibai 0]

Hello everyone,

my husband had green card, had to go to Egypt for family issues. Unfortunately his dad heart surgery , sister wedding and other events made him stay almost a year. i checked with the Embassy and they said that he is entitled o apply to for SB1 visa, He did and had 1st interview in June and got approved, then sent all required documentation, and told that we had to wait for the case to be uploaded to proceed to schedule the 2nd interview and that will take between 3-4 months. Having no other choice we waited almost 7 month. Finally last week we got an eail from the embassy saying that the case has been uploaded and ready for interview, therefore we need to go to Usatravel.com, create account and follow the process. We did and when we finally got to step 8 where we verify the case # and book the appointment , we kept receiving a message saying: The Case ID that you have entered cannot be found: " The Case ID that you have entered cannot be found...." we tried and tried and tried, emailed the embassy for the past 10days but with no luck!!!!!!! we even tried to call them but the people who we talked too told us that e need to be in touch with the consular....

Now we are stuck, helpless and frustrated.

Did anyone had to go through this problem??? and how it was solved??

a screen shot of the message we keep receiving is attached.

Please Help !!!!!!!!!!!!!!!!!!!!!!

[JayJayH 546]

Hello everyone,

my husband had green card, had to go to Egypt for family issues. Unfortunately his dad heart surgery , sister wedding and other events made him stay almost a year. i checked with the Embassy and they said that he is entitled o apply to for SB1 visa, He did and had 1st interview in June and got approved, then sent all required documentation, and told that we had to wait for the case to be uploaded to proceed to schedule the 2nd interview and that will take between 3-4 months. Having no other choice we waited almost 7 month. Finally last week we got an eail from the embassy saying that the case has been uploaded and ready for interview, therefore we need to go to Usatravel.com, create account and follow the process. We did and when we finally got to step 8 where we verify the case # and book the appointment , we kept receiving a message saying: The Case ID that you have entered cannot be found: " The Case ID that you have entered cannot be found...." we tried and tried and tried, emailed the embassy for the past 10days but with no luck!!!!!!! we even tried to call them but the people who we talked too told us that e need to be in touch with the consular....

Now we are stuck, helpless and frustrated.

Did anyone had to go through this problem??? and how it was solved??

a screen shot of the message we keep receiving is attached.

Please Help !!!!!!!!!!!!!!!!!!!!!!

The U.S. Embassy asked you to sign up on a .com website?

[sandiego2013 3]

Sorry to hear that. But you can try with this email ( CairoIV@state.gov )

[jralsibai 0]

Yes , they sent us an email ( below ) about the new changes regarding scheduling visa interview . then i received an email on Jan. 6 ( last week) from the consular saying that the case has been uploaded and ready for scheduling, but we are not able to due to system error saying we cant finf=d your case #. We have contacted the embassy couple of times since then but wwe haven't got any reply yet

here is the new procedures regarding scheduling visa appointment:

The Cairo IV unit will be moving to applicant self-scheduling system starting on December 1, 2015 for certain types of cases. Applicants will be able to select their own appointment date from a list of available slots.

In order to use this system, the case must be completed with all documentation submitted per our instructions. Applicants, who delivered all the required documents to the consular section, will be able to schedule their appointments after 3 weeks from the delivery date. The Consular section will upload your case number to the website which will allow you to schedule an appointment. The steps to schedule an appointment are:

1- The primary applicant must create an online profile at http://www.ustraveldocs.com/eg and follow all instructions given. All family members assigned to the case must be listed as dependents.

2- After creating the profile, you again log on to: http://www.ustraveldocs.com/eg to schedule your appointment using your case number.

NOTE: If you cannot log into the system in order to select an appointment, then this means your case has not been cleared with all required documents submitted. If a case does not have all required documents submitted, we will return the package to you for completion. REMINDER, you will not be able to schedule an appointment if there are missing or incomplete documents. Please follow the instruction we will provide you to ensure all documentation is completed and submitted.

An applicant who needs an interview but has not scheduled an appointment through the Visa Appointment System will not be allowed into the Embassy.

For Assistance, please call: +20-2-3531-1460 or 16872 (from within Egypt).

Interview preparation:

In preparation for the interview, each applicant must have and bring a copy of his or her CEAC confirmation page, passport, Aramex registration and medical reports. Also, all original documents must be shown at the interview (Birth, marriage, divorce…etc). Additional documents should be brought depending on the type of visa (proof of relationship, photos…..etc) All applicants under 18 must be accompanied by a parent or legal guardian.

This email is UNCLASSIFIED.

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