Removing Conditions from SS Card

[LisaBrian 2]

My husband was finally granted his Green Card.

His Social Security card, which we got with his EAD before he got his Conditional Permanent Residence, says "Valid for Work only with DHS authorization"

After we filed the I-90, we filed with SSA to get those conditions removed from his SS card. We filed the SS-5 form, with a copy of his passport, and a copy of the passport page with a temporary 551 stamp on it because his green card had his birthday wrong (also filed the I-90 to get that corrected with USCIS). We just received a letter back from SSA that said:

WE cannot issue you a social security card at this time because

you have not given us documents we need to show age

you have not given us documents we need to show identity

you have not given us documents we need to show US citizenship or lawful alien status

In order to approve your application for ss card, please provide the following

ORIGINAL VALID UNEXPIRED STATE ID, DRIVERS LICENSE, PASSPORT, OR IMMIGRATION DOCUMENTS

SS5 FiLLED IN ITS ENTIRETY

We're having a difference of option about what exactly that means. It reads to me that they want to see originals, which we're not going to mail but have to do in person. My husband thinks they're probably having an issue with the birthday being incorrect in his info, as the DMV just had that problem trying to give him a local license. The local DMV couldn't give him a license because their system has his birthday incorrect and all his documents brought in have it correct. He thinks the SSA is having the same issue, but that's not what the letter says.

Any thoughts or advise on what we should do next here?
I'm afraid if he does find a job, they won't let him work until the birthday thing is straightened out and that could take a year.

Thanks!

[newacct 688]

You should have been able to apply for the new card with the I-551 stamp; maybe the particular staff person was unaware. Maybe try again or try another SSA office?

Anyway, having that line removed from the card is not essential (even some citizens work for many years with that line still on their card). It's just for convenience (so you don't have to present another proof of employment authorization). He has an I-551, which is employment authorization for I-9 purposes.

[Hypnos 6,578]

Did you actually take the original passport that contained the endorsed immigrant visa? I know you said you gave them a copy, but they need to see original documents. They won't keep them, but make their own copies from your originals.

[LisaBrian 2]

Something I read online said you could do this by mail, so I sent copies.
Their response seems to indicate that they need to see originals, which I'm not mailing, so I guess we'll do it in person at some point.

Helpful to know this isn't a necessity. I was worried he'd get a job and be turned away because of the line on his card about needing DHS approval.

Thank you both for the responses.

[Hypnos 6,578]

Yep, that's your issue then. You either needed to go in-person and take original documents for them to copy, or mail in original documents (note: this is a really bad idea).