Interview Scheduled. Register Interview at CGI Stanley with Problem. Case ID not Found.

[Roseattle 0]

Background:

My wife is a Chinese citizen.

Guangzhou Consulate.

We have just received the email from NVC yesterday stating that my wife's interview is scheduled. Yes!!! And we need to follow the instructions to prepare for the interview. It says I need to find out if there are additional requirements at the Guangzhou Consulate. Then I found out that I need to register at the CGI Stanley website and schedule the appointment through the CGI system.

Problem:

When I'm at the Step 8 at CGI Stanley website (after Step 7 "Specify Documentation Delivery"), the system needs to confirm the case ID. However, it prompts that the case ID can not be found.

What to do?

[Ryan H 3,812]

***Moved from IR-1/CR-1 Process & Procedures to China regional forum; topic is country specific.***

**Moderator hat off**

Since the interview was scheduled by the NVC, you don't need to use that website to schedule an interview appointment. You only need to use that website to designate a place to where the passport and package will be sent to after the interview.

[Roseattle 0]

Since the interview was scheduled by the NVC, you don't need to use that website to schedule an interview appointment. You only need to use that website to designate a place to where the passport and package will be sent to after the interview.

Thank you Ryan!

The Step 7 is where to designate the place for file delivery, and I have completed the Step 7. Maybe because I can't pass the Step 8 (I just tried a few minutes ago), the system can't save the information that I put in the Step 7. Any suggestions?

Here is the current status:

Edited December 27, 2015 by Roseattle

[flfreddy 92]

Did you pay your fee prior to step 1?

[SiSiYong 0]

Hi Roseattle,

Have you found any solution ? I am at the same situation as you right now. My case ID cannot be found.

Thanks

[Roseattle 0]

Hi Roseattle,

Have you found any solution ? I am at the same situation as you right now. My case ID cannot be found.

Thanks

1. Log in to your profile on www.ustraveldocs.com web site;

2. Select “Schedule New Application” option;

3. Select “Immigrant Visa - NVC Applicants only - Registration ”;

4. Select your visa category and enter the CITIC branch pick up location convenient for you or choose Premium Delivery service (chargeable)

[SiSiYong 0]

1. Log in to your profile on www.ustraveldocs.com web site;

2. Select “Schedule New Application” option;

3. Select “Immigrant Visa - NVC Applicants only - Registration ”;

4. Select your visa category and enter the CITIC branch pick up location convenient for you or choose Premium Delivery service (chargeable)

Thank you so much Roseattle!

I am able to get to the last step and have my UID. However, I didn't fill up DS-160, is it matter that I have a DS-160 bar code ?

[Roseattle 0]

Thank you so much Roseattle!

I am able to get to the last step and have my UID. However, I didn't fill up DS-160, is it matter that I have a DS-160 bar code ?

Sorry that I'm not the one knows the answer this time.

[Adelodun1 0]

On 4/5/2016 at 8:57 AM, SiSiYong said:

Hi Roseattle,

 

Have you found any solution ? I am at the same situation as you right now. My case ID cannot be found.

 

Thanks

Pls have you found solution am facing the same as well  my case ID can't be found 

Thanks 

[Adelodun1 0]

On 12/26/2015 at 8:47 AM, Roseattle said:

Background:

My wife is a Chinese citizen.

Guangzhou Consulate.

We have just received the email from NVC yesterday stating that my wife's interview is scheduled. Yes!!! And we need to follow the instructions to prepare for the interview. It says I need to find out if there are additional requirements at the Guangzhou Consulate. Then I found out that I need to register at the CGI Stanley website and schedule the appointment through the CGI system.

Problem:

When I'm at the Step 8 at CGI Stanley website (after Step 7 "Specify Documentation Delivery"), the system needs to confirm the case ID. However, it prompts that the case ID can not be found.

What to do?

Sorry i have same issue how do you found solution 

Thanks 

[TBoneTX 45,288]

On 4/5/2016 at 3:09 AM, Roseattle said:

1. Log in to your profile on www.ustraveldocs.com web site;

2. Select “Schedule New Application” option;

3. Select “Immigrant Visa - NVC Applicants only - Registration ”;

4. Select your visa category and enter the CITIC branch pick up location convenient for you or choose Premium Delivery service (chargeable)

Adelodun1, try the above.  If you have further questions, please start a new thread in the proper forum.

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Thread from 2015-2016 is now closed to further comment.