One CC and 2 cases in supervisor review!

[Aleks&Hajji 1]

On 9/16 I submitted AOS and supporting doc packets to NVC for my husband and stepkids.

9/21 embassy approved expedite (when cases are documentarily complete).

9/28 sent in updated i-864 for joint sponsor (previously submitted form had an error).

10/4 all DS-260s are complete.

Last week I got a checklist for my stepdaughter, but the NVC operator told me to ignore it as it's probably a false checklist. It stated they were missing a significant portion of the documentation (birth certificate, passport, my I-864...)

Earlier this week I noticed 3 N/A's on my stepson's case and was eagerly awaiting the other two cases to do the same...

Today when I called NVC the operator informed me that my husband's case is also missing his birth certificate, passport, my I-864, etc, although I got no email for it... It seems they have lost two of the three packets I sent in on 9/16...The operator has put the cases under supervisor review, but said she can't give me a time frame except that it can take up to around 30-40 days.

What else can I do??? Would a congressional inquiry help to get the supervisor on this faster? Despite the fact that an expedite has been granted, NVC doesn't really care.

[dwheels76 5,468]

On 9/16 I submitted AOS and supporting doc packets to NVC for my husband and stepkids.

9/21 embassy approved expedite (when cases are documentarily complete).

9/28 sent in updated i-864 for joint sponsor (previously submitted form had an error).

10/4 all DS-260s are complete.

Last week I got a checklist for my stepdaughter, but the NVC operator told me to ignore it as it's probably a false checklist. It stated they were missing a significant portion of the documentation (birth certificate, passport, my I-864...)

Earlier this week I noticed 3 N/A's on my stepson's case and was eagerly awaiting the other two cases to do the same...

Today when I called NVC the operator informed me that my husband's case is also missing his birth certificate, passport, my I-864, etc, although I got no email for it... It seems they have lost two of the three packets I sent in on 9/16...The operator has put the cases under supervisor review, but said she can't give me a time frame except that it can take up to around 30-40 days.

What else can I do??? Would a congressional inquiry help to get the supervisor on this faster? Despite the fact that an expedite has been granted, NVC doesn't really care.

Congressional inquiry will not do anything can't make them look at your case or find lost items. I ave seen too many times people post here lost items.

You have to keep calling NVC and speak to a supervisor until its done. be ready to resubmit "lost documents" But hopefully they will review and ts all there. Seems they always mysteriously find it.

Did you happen to resend all they say was missing or you are just waiting Monday call first thing and get to a supervisor ad find out about each case remind them you are an expedite and you need case complete for now. Time to put your foot down.

[Aleks&Hajji 1]

Congressional inquiry will not do anything can't make them look at your case or find lost items. I ave seen too many times people post here lost items.

You have to keep calling NVC and speak to a supervisor until its done. be ready to resubmit "lost documents" But hopefully they will review and ts all there. Seems they always mysteriously find it.

Did you happen to resend all they say was missing or you are just waiting Monday call first thing and get to a supervisor ad find out about each case remind them you are an expedite and you need case complete for now. Time to put your foot down.

How do I get to a supervisor?? I've called three times and asked for a supervisor. Each time the operator disappears for a minute and then either tells me that no supervisor is available or speaks with the supervisor and comes back to tell me what they said...

Although, the last operator I spoke with was very kind and empathetic...seemed like the supervisor he spoke with would be on top of it??

I'll call again on Monday on my way to work.