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wife2be

USCIS Costumer Service 24/7?

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Filed: Other Country: Philippines
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Hi guys! just wondering if the USCIS Costumer Service entertain calls 24/7. do they?

thanks!

wife2be :)

Only automated system is 24/7. The hours to get a live person are as follows:

Live assistance is available Monday through Friday as follows:

Customers calling from Alaska: 8:00 AM to 5:00 PM local time;

Customers calling from Hawaii: 8:00 AM to 4:00 PM local time;

Customers calling from Puerto Rico and the U.S. Virgin Islands: 9:00 AM to 6:00 PM local time;

Customers calling from anywhere else in the United States: 8:00 AM to 6:00 PM local time.

In Guam, live assistance is available Tuesday through Saturday, 6:00 AM to 11:00 AM local time.

The best times to call the NCSC for personal assistance are Tuesday through Friday.

Automated Services and Live Assistance

Customers can access automated information through a menu of automated options 24 hours a day, 7 days a week

USCIS Live Assistance Hours

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