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IV FEE Payment keeps getting rejected.

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Filed: Other Country: Philippines
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Hi everyone! Anybody here that could help me? My husband and I have been trying to pay the IV Application Fee. But it keeps getting rejected. The first time we made a payment it changed to "In process" and then after couple of days it got "Paid" so we sent them our packet along with all the documents they need. After checking the CEAC again the IV Application Fee changed to "Pay Now" again. We tried to pay it again and the same thing happened. The payment keeps getting rejected and we dont know why. Any help will be sooo much appreciated.

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Filed: Citizen (pnd) Country: Canada
Timeline

Hi everyone! Anybody here that could help me? My husband and I have been trying to pay the IV Application Fee. But it keeps getting rejected. The first time we made a payment it changed to "In process" and then after couple of days it got "Paid" so we sent them our packet along with all the documents they need. After checking the CEAC again the IV Application Fee changed to "Pay Now" again. We tried to pay it again and the same thing happened. The payment keeps getting rejected and we dont know why. Any help will be sooo much appreciated.

Does the money ever leave your account? You might want to call and ask why it is getting rejected. You should have a receipt for it when it was paid that it offered you to print.

USCIS

Spoiler

 

2015-02-02: Sent I-130

2015-02-04: USCIS Received and transferred to NSC

2015-02-06: NOA1

2015-06-19: NOA2 Email. 133 days between NOA1 and NOA2

2015-06-26: USCIS update that case was sent to NVC

 

NVC

Spoiler

 

2015-07-02: Case received by NVC

2015-07-14: Case number assigned when calling on 2015-07-20 but couldn't give emails as case was locked still

2015-07-27: Called and was able to give emails

2015-07-27: Submit DS-261

2015-07-27: Pay AOS Fee

2015-08-25: Receive IV bill

2015-08-26: Pay IV Fee

2015-09-05: Submit DS-260

2015-09-07: Sent AOS and IV package via EP

2015-10-11: Resubmit via EP after being told to do so on 2015-10-09 as it looked like our original emails were lost

2015-10-16: Received email for scan date of 2015-10-12. Told that basically nothing can be done and we need to wait 30 days from 2015-10-12 (30+ days lost because they lost our emails)

2015-10-26: Told case is basically complete but that they are building my electronic file. Told there is no timeline for this.

2015-10-30 & 2015-11-13: Still told no update. Building electronic file still and no timeline.

2015-11-17: Case Complete

2015-12-03: Receive packet 4

2015-12-15: Medical

2015-12-18: Medical picked up results

2016-01-12: Interview - Approved!

2016-02-03: POE

 

 

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I am pretty sure your pay ment has went thru and that is why you can not paid, as mention you can check your bank to see if the payment was process or call the NVC

Are you able to fill out the DS-260 visa application form as you can not fill out the form untill the IV fee has been paid

Also you did not have to wait to pay the IV fee before you sen in the documents you could of sent them in sooner

ROC
Service Center : Nebraska Service Center
Consulate : Manila, Philippines
Marriage (if applicable): 2014-05-20
I-130 Sent : 2014-10-06
I-130 NOA1 : 2014-10-09
I-130 RFE for NSO copy of marriage certificate: 2014-11-03
I-130 RFE Sent : 2014-11-18
I-130 Approved : 2014-12-07
NVC Received : 2014-12-23
NVC case number: 2015-02-04
Received DS-261 / AOS Bill : 2015-02-04
Pay AOS Bill : 2015-02-05
Submit DS-261 : 2015-02-05
Sent AOS Package : 2015-02-09
Sent IV Package : 2015-02-09
Scan date : 2015-02-10
Receive IV Bill : 2015-03-03
Pay IV Bill : 2015-03-06
Submit DS-260: 2015-3-12
Case Completed at NVC : 2015-03-20
Receive Instruction and Interview appointment letter: 2015-3-27
Medical complete: 2015-04-08
Interview Date : 2015-05-08
Interview Result : Approved
Visa Received : 2015-05-13

Date of US Entry : 2015-06-09
 

Date of Social Security card receive : 06-2015

Date of Green Card received 07-2015

Date of ROC FILE 05-19-2017

 I-751 NOA Date 05-26-2017

   

http://jerryjja.wix.com/filipinasaswa?_ga=1.194674661.91538870.1441656248

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Filed: Other Country: Philippines
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Does the money ever leave your account? You might want to call and ask why it is getting rejected. You should have a receipt for it when it was paid that it offered you to print.

My husband said that yeah when it gets paid the money is deducted to his account and when it gets rejected he's having the money back. I'll attach a screenshot of our invoice.

post-219780-0-34726300-1444177105_thumb.jpg

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Filed: Other Country: Philippines
Timeline

I am pretty sure your pay ment has went thru and that is why you can not paid, as mention you can check your bank to see if the payment was process or call the NVC

Are you able to fill out the DS-260 visa application form as you can not fill out the form untill the IV fee has been paid

Also you did not have to wait to pay the IV fee before you sen in the documents you could of sent them in sooner

I'll ask my husband again to check his account, but when it got "paid" it got deducted from his account and when it gets "rejected" he's having the money back. I attached a screenshot of our invoice. Yeah I am donepost-219780-0-47258300-1444177375_thumb.jpg filling out the DS-260 when the IV fee got paid. And it has been a month since the NVS got our documents and still nothing and it has been a month paying the IV fee but kept being rejected. It is really frustating. Thanks for helping me out.

Edited by LdwnP
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I looked at your screenshot and the latest date oct 4 shows that it is in process

the dates before that shows rejected,

it has only been a couple of days since your iv fees has been in process

Edited by j&ana

ROC
Service Center : Nebraska Service Center
Consulate : Manila, Philippines
Marriage (if applicable): 2014-05-20
I-130 Sent : 2014-10-06
I-130 NOA1 : 2014-10-09
I-130 RFE for NSO copy of marriage certificate: 2014-11-03
I-130 RFE Sent : 2014-11-18
I-130 Approved : 2014-12-07
NVC Received : 2014-12-23
NVC case number: 2015-02-04
Received DS-261 / AOS Bill : 2015-02-04
Pay AOS Bill : 2015-02-05
Submit DS-261 : 2015-02-05
Sent AOS Package : 2015-02-09
Sent IV Package : 2015-02-09
Scan date : 2015-02-10
Receive IV Bill : 2015-03-03
Pay IV Bill : 2015-03-06
Submit DS-260: 2015-3-12
Case Completed at NVC : 2015-03-20
Receive Instruction and Interview appointment letter: 2015-3-27
Medical complete: 2015-04-08
Interview Date : 2015-05-08
Interview Result : Approved
Visa Received : 2015-05-13

Date of US Entry : 2015-06-09
 

Date of Social Security card receive : 06-2015

Date of Green Card received 07-2015

Date of ROC FILE 05-19-2017

 I-751 NOA Date 05-26-2017

   

http://jerryjja.wix.com/filipinasaswa?_ga=1.194674661.91538870.1441656248

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Filed: Other Country: Philippines
Timeline

I looked at your screenshot and the latest date oct 4 shows that it is in process

the dates before that shows rejected,

it has only been a couple of days since your iv fees has been in process

Yeaah after paying the fee over and over again it'll only get paid for couple days then gets rejected again. Its very frustating. And whenever my husband calls the NVC they only say to check the internet connection make sure its a good connection and to just keep trying. Ughh.

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maybe your husband should call his bank or credit card company and see why it is getting rejected it could be them that are rejecting it and not the NVC

I am sorry for what is happening to you but I have never seen this until now

Edited by j&ana

ROC
Service Center : Nebraska Service Center
Consulate : Manila, Philippines
Marriage (if applicable): 2014-05-20
I-130 Sent : 2014-10-06
I-130 NOA1 : 2014-10-09
I-130 RFE for NSO copy of marriage certificate: 2014-11-03
I-130 RFE Sent : 2014-11-18
I-130 Approved : 2014-12-07
NVC Received : 2014-12-23
NVC case number: 2015-02-04
Received DS-261 / AOS Bill : 2015-02-04
Pay AOS Bill : 2015-02-05
Submit DS-261 : 2015-02-05
Sent AOS Package : 2015-02-09
Sent IV Package : 2015-02-09
Scan date : 2015-02-10
Receive IV Bill : 2015-03-03
Pay IV Bill : 2015-03-06
Submit DS-260: 2015-3-12
Case Completed at NVC : 2015-03-20
Receive Instruction and Interview appointment letter: 2015-3-27
Medical complete: 2015-04-08
Interview Date : 2015-05-08
Interview Result : Approved
Visa Received : 2015-05-13

Date of US Entry : 2015-06-09
 

Date of Social Security card receive : 06-2015

Date of Green Card received 07-2015

Date of ROC FILE 05-19-2017

 I-751 NOA Date 05-26-2017

   

http://jerryjja.wix.com/filipinasaswa?_ga=1.194674661.91538870.1441656248

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Filed: Other Country: Philippines
Timeline

maybe your husband should call his bank or credit card company and see why it is getting rejected it could be them that are rejecting it and not the NVC

Yeah I would tell him that. Thank you so much for your help. I'll let you know what happens once he called his bank. I hope you could still help us. Thank you!

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Filed: Other Country: Philippines
Timeline

maybe your husband should call his bank or credit card company and see why it is getting rejected it could be them that are rejecting it and not the NVC

I am sorry for what is happening to you but I have never seen this until now

Hi J&Ana I am attaching here the message I got from the NVC. Hopefully you can check it. Thank you so much for help.

post-219780-0-22168800-1444362137_thumb.jpg

post-219780-0-58493800-1444362142_thumb.jpg

post-219780-0-56425600-1444362144_thumb.jpg

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That is the bar code cover sheet that you send in with your documents. You can print one from the AOS payment portal or one from the iv payment portal after one or both have been paid

ROC
Service Center : Nebraska Service Center
Consulate : Manila, Philippines
Marriage (if applicable): 2014-05-20
I-130 Sent : 2014-10-06
I-130 NOA1 : 2014-10-09
I-130 RFE for NSO copy of marriage certificate: 2014-11-03
I-130 RFE Sent : 2014-11-18
I-130 Approved : 2014-12-07
NVC Received : 2014-12-23
NVC case number: 2015-02-04
Received DS-261 / AOS Bill : 2015-02-04
Pay AOS Bill : 2015-02-05
Submit DS-261 : 2015-02-05
Sent AOS Package : 2015-02-09
Sent IV Package : 2015-02-09
Scan date : 2015-02-10
Receive IV Bill : 2015-03-03
Pay IV Bill : 2015-03-06
Submit DS-260: 2015-3-12
Case Completed at NVC : 2015-03-20
Receive Instruction and Interview appointment letter: 2015-3-27
Medical complete: 2015-04-08
Interview Date : 2015-05-08
Interview Result : Approved
Visa Received : 2015-05-13

Date of US Entry : 2015-06-09
 

Date of Social Security card receive : 06-2015

Date of Green Card received 07-2015

Date of ROC FILE 05-19-2017

 I-751 NOA Date 05-26-2017

   

http://jerryjja.wix.com/filipinasaswa?_ga=1.194674661.91538870.1441656248

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Filed: Other Country: Philippines
Timeline

That is the bar code cover sheet that you send in with your documents. You can print one from the AOS payment portal or one from the iv payment portal after one or both have been paid

Hello again, for the 9th time. Our payment got rejected again. My husband called the bank and said that it was a big amount for them to have the payment go through. Do you have any idea if we ever pay the fee via mail how long would it take? Thank you so much!

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I do not know how long it will take by mail.However The payment is only 325 dollars. I do not know of any major US banks that could not handle that transaction and consider it a large amount. There must be something I am missing here.Is the fee just for you? Is your husband using one of the major banks or a local own bank?

Edited by j&ana

ROC
Service Center : Nebraska Service Center
Consulate : Manila, Philippines
Marriage (if applicable): 2014-05-20
I-130 Sent : 2014-10-06
I-130 NOA1 : 2014-10-09
I-130 RFE for NSO copy of marriage certificate: 2014-11-03
I-130 RFE Sent : 2014-11-18
I-130 Approved : 2014-12-07
NVC Received : 2014-12-23
NVC case number: 2015-02-04
Received DS-261 / AOS Bill : 2015-02-04
Pay AOS Bill : 2015-02-05
Submit DS-261 : 2015-02-05
Sent AOS Package : 2015-02-09
Sent IV Package : 2015-02-09
Scan date : 2015-02-10
Receive IV Bill : 2015-03-03
Pay IV Bill : 2015-03-06
Submit DS-260: 2015-3-12
Case Completed at NVC : 2015-03-20
Receive Instruction and Interview appointment letter: 2015-3-27
Medical complete: 2015-04-08
Interview Date : 2015-05-08
Interview Result : Approved
Visa Received : 2015-05-13

Date of US Entry : 2015-06-09
 

Date of Social Security card receive : 06-2015

Date of Green Card received 07-2015

Date of ROC FILE 05-19-2017

 I-751 NOA Date 05-26-2017

   

http://jerryjja.wix.com/filipinasaswa?_ga=1.194674661.91538870.1441656248

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Filed: Other Country: Philippines
Timeline

I do not know how long it will take by mail.However The payment is only 325 dollars. I do not know of any major US banks that could not handle that transaction and consider it a large amount. There must be something I am missing here.Is the fee just for you? Is your husband using one of the major banks or a local own bank?

Yes it is only for me. I am the Principal Applicant. He only petitioned for me. My husband said that it's a major bank.

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