Israel police report... Impossible request

[IsraeltoUSA 0]

Almost 30 days ago I mailed the completed packet to the NVC, and was told to wait 30 days for a response of either a request for more information, or an interview date for my wife. I was meticulous in putting the packet together and knew everything was in order.

The problem is now the police records. In Israel, the police department will only send the records directly to the embassy or consulate. When I called to NVC to verify everything before sending, she informed me of this practice before I could even mention it. The woman on the phone told me the NVC is aware of it, but just to be careful I should write an explanation of it in a letter to be included in the packet. I followed this advice, yet yesterday we received an email that we were hoping would be the interview date, yet ended up being a request for more information. The request for the Israeli police documents in the NVC's own instructions states that the police records can only be sent to the embassy or consulate.

This is beyond frustrating as most of you can probably imagine. This is a BLATANT error on their part, and is now costing my wife and I in more ways than one. We have been separated now for many months already, and this is unacceptable. They are of course closed on the weekends so I can't call to see what they say.

Has anyone else had something like this happen? Any advice or help would be greatly appreciated. Thanks so much.

[chooky 1]

Hi IsraeltoUSA - My husband requested the police certificate to be sent directly to the embassy and they gave us a copy of (1) the request for police records (it just says we are requesting the police records to be sent to the embassy) and )2) another page which was like a reference of the request. This one basically says if nothing is "attached" you have no police records. Both are just a formality and proof we got it done. We sent in both and translated to English and certified both copies. Perhaps this is what they want? BTW I wouldn't wait until the last minute with police records - it takes 4-6 weeks for delivery.

When the case was complete we were told by NVC in an email to make sure to bring the police records to the interview. Before the interview, we made sure to email the embassy to make sure it arrived to the embassy.

BTW you could call and ask if your case is complete - maybe it is. We got one weird email from them and then a few days later another email with case complete but we weren't worried because I called ahead of time and they confirmed case complete.

By the way, are you a K1 visa? You mentioned that you are married..

Anyway good luck!

Edited October 4, 2015 by chooky

[IsraeltoUSA 0]

Thanks for the response chooky!

We requested the records a few week ago knowing how long it would take. We are on a CR-1 visa, and I was told on the phone we wouldn't need to send anything in from the Israeli police. I'm hoping when I call they will realize their mistake, as sending more documents will set us back by a long time.

By the way, how long ahead of time did they schedule your interview from the time it was done at the NVC?

[chooky 1]

Our case was complete Aug 10 and the interview was scheduled on Sept 14 for Oct 15. I also called to ask. We didnt get the official interview email from NVC until a week after. I hope your case is complete too and it was just a mistake.

Edited October 4, 2015 by chooky

[usabound12456 0]

Almost 30 days ago I mailed the completed packet to the NVC, and was told to wait 30 days for a response of either a request for more information, or an interview date for my wife. I was meticulous in putting the packet together and knew everything was in order.

The problem is now the police records. In Israel, the police department will only send the records directly to the embassy or consulate. When I called to NVC to verify everything before sending, she informed me of this practice before I could even mention it. The woman on the phone told me the NVC is aware of it, but just to be careful I should write an explanation of it in a letter to be included in the packet. I followed this advice, yet yesterday we received an email that we were hoping would be the interview date, yet ended up being a request for more information. The request for the Israeli police documents in the NVC's own instructions states that the police records can only be sent to the embassy or consulate.

This is beyond frustrating as most of you can probably imagine. This is a BLATANT error on their part, and is now costing my wife and I in more ways than one. We have been separated now for many months already, and this is unacceptable. They are of course closed on the weekends so I can't call to see what they say.

Has anyone else had something like this happen? Any advice or help would be greatly appreciated. Thanks so much.

The same thing happened to me, and I got a case complete email a week or so later.

Hi IsraeltoUSA - My husband requested the police certificate to be sent directly to the embassy and they gave us a copy of (1) the request for police records (it just says we are requesting the police records to be sent to the embassy) and )2) another page which was like a reference of the request. This one basically says if nothing is "attached" you have no police records. Both are just a formality and proof we got it done. We sent in both and translated to English and certified both copies. Perhaps this is what they want? BTW I wouldn't wait until the last minute with police records - it takes 4-6 weeks for delivery.

When the case was complete we were told by NVC in an email to make sure to bring the police records to the interview. Before the interview, we made sure to email the embassy to make sure it arrived to the embassy.

BTW you could call and ask if your case is complete - maybe it is. We got one weird email from them and then a few days later another email with case complete but we weren't worried because I called ahead of time and they confirmed case complete.

By the way, are you a K1 visa? You mentioned that you are married..

Anyway good luck!

Chooky - what do you mean in regards to (2) above? Is that the actual police certificate, or a short form Hebrew version of it? How did you receive it?? I requested a police certificate and have proof of my request, with an upcoming interview.

[chooky 1]

usabound - my husband requested a tuedat yosher - heyader rishum plili

תעודת יושר - היעדר רישום פלילי

basically the actual certificate was sent to the embassy and he received a paper that was the "short term version" which more or less says "if nothing is written "here" you have no criminal background". It doesn't count for anything and it is not what you need to get a visa, but it was good enough for the NVC (we translated and certified it) to complete our case. We emailed the embassy before our interview to ask if they received the police certificate and they said yes so we knew we were all set before the interview.

Chooky - what do you mean in regards to (2) above? Is that the actual police certificate, or a short form Hebrew version of it? How did you receive it?? I requested a police certificate and have proof of my request, with an upcoming interview.