IV Fee shows pay now but no amount is stated

[lesterr 0]

Hi Everyone,

My wife has paid the AOS FEE online however it says to pay IV fee but no amount shows online.

It has been 15 days since we paid for AOS and still nothing has happened. We have sent multiple emails

requesting for update or assistance but we did not get any response. Tried calling the hotline as well but it always says the line is busy,

Please help advise what needs to be done in order for us to move on to the next step

Thanks,

[Flora Lau Mendez 5]

Did you receive a confirmation email from NVC stating the AOS fee is received? (there's a chance they may not if you pay by mail).

Or they are still trying to update your case in the system. That's what happened to us months ago when NVC was having the technical problems. It kept showing PAY NOW for months.

Anyway, you should keep calling the hotline until it goes through. Try to talk to a supervisor because it usually helps (a lot).

[lesterr 0]

Just got an email from nvc asking me to pay IV status yey thanks for responding did try calling multiple times but wasnt able to get a hold of anyone. Nonetheless still thankful to god for having it updated:)