Cannot create inquiry at USCIS.gov - "petition within posted processing time"?? TCS issue

[Oli&Marie 2]

Hi all,

It's been over 6 months since we received the NOA1 (February 18th), so I believe we're entitled to file a complaint about the processing time - or not? I just tried to create and inquiry on USCIS's website, but I get this message:

"Your application or petition is currently within the posted processing times. An inquiry may not be created at this time. Further information about recent processing times can be viewed on the uscis.gov webpage.

If you have other questions regarding your application or petition, contact USCIS Customer Service at 1-800-375-5283 or 1-800-767-1833 (TTY)."

Based on a previous thread here I got the impression that I can file and inquiry after six months? Is my online inquiry just being rejected immediately because my receipt number reveals that my petition is at TCS, where there is no such thing as "normal processing time"?

We also sent an inquiry/complaint via email to TCS last week. We included a case number they had given us, but when I go to "my case" on uscis.gov it says that the case number has not been assigned.

Will they not accept inquiries at all at TCS? Anybody with any experience filing inquiries regarding I-129f petitions at TCS?

Thanks,

Marie

[Hypnos 6,576]

On 30th June TSC was processing I-129Fs filed on or before 21st December 2014. Your case is within normal processing times, and this is why the system will not let you initiate an inquiry.

Edited August 27, 2015 by Hypnos

[Pennycat 880]

Hi all,

It's been over 6 months since we received the NOA1 (February 18th), so I believe we're entitled to file a complaint about the processing time - or not? I just tried to create and inquiry on USCIS's website, but I get this message:

"Your application or petition is currently within the posted processing times. An inquiry may not be created at this time. Further information about recent processing times can be viewed on the uscis.gov webpage.

If you have other questions regarding your application or petition, contact USCIS Customer Service at 1-800-375-5283 or 1-800-767-1833 (TTY)."

Based on a previous thread here I got the impression that I can file and inquiry after six months? Is my online inquiry just being rejected immediately because my receipt number reveals that my petition is at TCS, where there is no such thing as "normal processing time"?

We also sent an inquiry/complaint via email to TCS last week. We included a case number they had given us, but when I go to "my case" on uscis.gov it says that the case number has not been assigned.

Will they not accept inquiries at all at TCS? Anybody with any experience filing inquiries regarding I-129f petitions at TCS?

Thanks,

Marie

There has been a backlog at TSC for over a year now. Most petitions there are taking right about 6 months or more these days. USCIS knows this, and so they control who can and can't inquire based on the liklhood of whose file actually got lost or has some real problem (beyond "just" the backlog). They control it by those dates Hypnos referred to. (You can see it here: https://egov.uscis.gov/cris/processingTimesDisplay.do). So yes, the system will automatically turn you away based on that. Unfortunately, 6 months is "normal" for this "sheephole" of an office, and they do need a way for people who are lost in the system to speak up and be found.

All that said, a call to your congressman may help. This is a frequent topic of discussion, here's some recent tips I gave to other February filers: http://www.visajourney.com/forums/topic/538619-february-2015-filers-texas-service-center/?p=7787753

It's different because the congressional staff has different phone numbers they can call. It's a toss-up on whether or not they'll listen to you or the USCIS cutoff dates, and if USCIS will give them the same line about those dates or not. But it can't hurt. And that's what they're there for.

[Oli&Marie 2]

Thanks to both of you. I was suspecting that was the reason why I coulnd't file an inquiry. But everything is fine now, because WE JUST GOT APPROVED!!