Electronic Processing Delay??

[dk2015 0]

U r right

[toch89502 0]

I did EP also. My SD was 7/7. Call today and they put me on supervisor review. When this going to end?

[dk2015 0]

@toch I would call NVC and talk to a supervisor...and wait...that's what I am doing!

[brentos 53]

So I am guessing no one recommends doing EP at this time or?

I wanted to do it since it seemed simpler and "quicker" for the beginning.

Thanks

[mabdelkad 1]

Any updates from anyone?

Our embassy requires electronic processing. Scan date Aug 24, no movement on the case yet. I call almost every other day.

[dk2015 0]

I would call NVC and demand to speak with the supervisor if it has been over 30 since your document scan date.

[mabdelkad 1]

I have been. They put me on supervisor review on Sep 25th. The last supervisor told me that there was a system problem with the electronic processing cases. I don't believe her though. I actually did just get off the phone with one of the reps. She claims she opened up my DS260 and took a look at it, and that everything looks fine. She said she will pass it on to a supervisor to look at tonight. I got a similar response from another rep a few weeks back, which was bogus.

I also contacted my congressman just short of two weeks ago.

I'll give them a break tonight, and then give them some more calls tomorrow.

[brentos 53]

I have been. They put me on supervisor review on Sep 25th. The last supervisor told me that there was a system problem with the electronic processing cases. I don't believe her though. I actually did just get off the phone with one of the reps. She claims she opened up my DS260 and took a look at it, and that everything looks fine. She said she will pass it on to a supervisor to look at tonight. I got a similar response from another rep a few weeks back, which was bogus.

I also contacted my congressman just short of two weeks ago.

I'll give them a break tonight, and then give them some more calls tomorrow.

Do you have the 3 N/A's yet on the CEAC portal?

I saw yesterday that I had 3 N/A's and when I called in they told me that I "technically" have a case complete but that they are still generating my electronic file (I believe this is them scanning the USCIS hardcopy file into an electronic format). I asked about a timeline and they told me their is none. So I am wondering if maybe you are in the same place as me?

[mabdelkad 1]

Do you have the 3 N/A's yet on the CEAC portal?

I saw yesterday that I had 3 N/A's and when I called in they told me that I "technically" have a case complete but that they are still generating my electronic file (I believe this is them scanning the USCIS hardcopy file into an electronic format). I asked about a timeline and they told me their is none. So I am wondering if maybe you are in the same place as me?

Still showing 2 N/A's on the portal.

[brentos 53]

Still showing 2 N/A's on the portal.

Ah okay then it is something else I guess. It is really hard to tell with the NVC what is going on. It seems like every case is just hit or miss. They lost our first emails to them and told us everything was fine for 30 days...at like 35 days they finally said "yeah maybe you should resend the emails".

I think they are just backlogged all over the place and they seem to have different employees that work and handle cases very differently. Some seem to be quick, others slow. As for the call centre reps, you can tell who likes their job and who doesn't.