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Filed: IR-1/CR-1 Visa Country: Guam
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I just sent my IV payments today via USPS. I don't think the payment portal will be fixed anytime soon. When I checked the website, it says that if you are unable to pay IV fee, unable to fill out DS260/DS261 online and have an emergency need, to contact the embassy where you will be interviewed for further instructions. I wonder what instructions they will give. This is where the forms should come in handy: DS3032 Choice of Agent and DS230 IV form. If we can't do anything online, at least, give us an option to do something by paper. This may cause delay but hey, we are able to send documents to them even if the system is down. I know, they prefer for us to pay online but look at what's happening now. Some here had been waiting for weeks or months now to be able to log in to pay or choose an agent or fill out forms online. I know, it is very convenient to have everything online, makes work easier for them. But, stressful to us petitioners/applicants when the system is down.

I agree with your idea. I also want to send DS-260 by paper. NVC should give us an alternative option?
 
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