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Optimistical

NVC forms portal - unable to sign in to fill out DS 260/261 for over 1 week

By Optimistical in National Visa Center (Dept of State)

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dandanos
dandanos

Im in the same situation , i got my case number assigned today and i was trying to log in but i got an error , so im on hold with NVC right now , i ll ask them to create a ticket for me so the supervi

dandanos
dandanos

Hi all I just called them again , they still have the same issue and i was told the same thing < Wait > , an IT team is still working on resolving the issue , i think i will finish this NVC s

fellaamazing
fellaamazing

FAUX News propaganda! It has nothing to do with what we are discussing here! It's a software bug. It will hopefully be corrected soon. By the way, I got my NVC mail today, and I have same error wi

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thewall Contributor

thewall   0

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

how long does it take to get in system?

I am still getting below error:

"The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

I chose agent over the phone, paid both fees in mail and received confirmation, also got document scan date email.

I cant even go in system to even see pay now option lol

Optimistical Contributor

Optimistical   0

Posted
Filed: IR-1/CR-1 Visa Timeline
  • Author
Posted

I paid IV Fees by mail.they received payment on may 26. I sent the money order on may 13. Finally after 45 days I am able access. Praise the Lord for all good. Prayers for everyone. .. god bless soon

What are you able to access? Do you mean you can fill out the DS-260 online? Were you able to log in before this? (see the quotebelow from "thewall" because that's my situation - paid by mail but can't even get logged in). Were you in the situation until now that you couldn't even log in online and now suddenly you can log in? And also fill out DS-260? It would be really nice if you can specifically tell us what happened?

how long does it take to get in system?

I am still getting below error:

"The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

I chose agent over the phone, paid both fees in mail and received confirmation, also got document scan date email.

I cant even go in system to even see pay now option lol

I've been getting this error since beginning of May - I can't log in at all and never have been able to. I paid fees (IV & AOS) by mail and got email confirmation from NVC that the fees were paid and a coversheet for sending in AOS & IV docs and instructions to complete DS-260 but of course without being able to log in I can't complete DS-260. Since it's been 2 months for me I guess you might wait that long also? In fact I'm starting to wonder if my case is permanently broken never to be fixed. If I could log in and at least see that the DS-260 is available but can't be filled out because they haven't marked me as "paid" it would be progress but I can't even get logged in.

dandanos Enthusiast

dandanos   54

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
Posted

Noooo updates , we have to wait another week again.

Here is My TimeLine for my VisaJourney :

Note : This is a US.Citizen applying for relatives category

  • Service Center : Vermont Service Center
  • Consulate : Morocco
  • Marriage (if applicable):
  • I-130 Sent : 2014-11-16
  • I-130 NOA1 : 2014-11-23
  • I-130 RFE : 2015-03-26
  • I-130 RFE Sent : 2015-03-30
  • I-130 Approved : 2015-04-16
  • NVC Received : 2015-05-04
  • Assigned Case Number : 2015-05-14
  • Received DS-261 / AOS Bill : 2015-05-19
  • Pay AOS Bill : 2015-05-29
  • Send AOS Package : 2015-05-27
  • Receive I-864 Package : 2015-05-14
  • Submit DS-261 : 2015-05-28 ( The website was down for almost 3 weeks , no one was able to log in )
  • Send IV Package : 2015-05-27
  • Checklist: 26 June 2015 [ Non-submission of DS 260] i was not able to submit it due to the website issue ]
  • Submit DS-260 05 July 2015
  • Case Completed 05 August 2015
  • Interview scheduled on 9/11/2015
  • Interview shceduled for 10/14/2015
  • Interview Status : Approved
mckwong Rookie

mckwong   1

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

The online IV fee is still not payable, but today I received an email from NVC with an IV fee invoice. The invoice is a page with my case number and barcode. It points me to http://nvc.state.gov/feeand follow the pay by mail instructions. However, the page also says paying it by mail will cause delay in the case. I think I will wait a couple weeks to see if the online payment option will become available to me.

TeJoGB Enthusiast

TeJoGB   25

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

Thanks I guess I am still couple weeks away then :( I mailed mine on June 12th and they got it june 15th. i still dont have the pay online option. i am willing to pay twice and move on as soon it becomes available, until then holding my breath for the website to get fixed.

dandanos Enthusiast

dandanos   54

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
Posted

able to fill out DS260 today ...suchhh aaaa greatttt feelingggg!!!!!

even if I had to pay TWICE and DOUBLE..

was really tired of the waiting game.

Wooohooooo!!!! 1 step closer!

Congrats to you :) Im not in your world any more lol

Here is My TimeLine for my VisaJourney :

Note : This is a US.Citizen applying for relatives category

  • Service Center : Vermont Service Center
  • Consulate : Morocco
  • Marriage (if applicable):
  • I-130 Sent : 2014-11-16
  • I-130 NOA1 : 2014-11-23
  • I-130 RFE : 2015-03-26
  • I-130 RFE Sent : 2015-03-30
  • I-130 Approved : 2015-04-16
  • NVC Received : 2015-05-04
  • Assigned Case Number : 2015-05-14
  • Received DS-261 / AOS Bill : 2015-05-19
  • Pay AOS Bill : 2015-05-29
  • Send AOS Package : 2015-05-27
  • Receive I-864 Package : 2015-05-14
  • Submit DS-261 : 2015-05-28 ( The website was down for almost 3 weeks , no one was able to log in )
  • Send IV Package : 2015-05-27
  • Checklist: 26 June 2015 [ Non-submission of DS 260] i was not able to submit it due to the website issue ]
  • Submit DS-260 05 July 2015
  • Case Completed 05 August 2015
  • Interview scheduled on 9/11/2015
  • Interview shceduled for 10/14/2015
  • Interview Status : Approved
dandanos Enthusiast

dandanos   54

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
Posted

you still are in my world though dandanos lol

loool yeah thats true , did you get checklist for DS-260 :)

Here is My TimeLine for my VisaJourney :

Note : This is a US.Citizen applying for relatives category

  • Service Center : Vermont Service Center
  • Consulate : Morocco
  • Marriage (if applicable):
  • I-130 Sent : 2014-11-16
  • I-130 NOA1 : 2014-11-23
  • I-130 RFE : 2015-03-26
  • I-130 RFE Sent : 2015-03-30
  • I-130 Approved : 2015-04-16
  • NVC Received : 2015-05-04
  • Assigned Case Number : 2015-05-14
  • Received DS-261 / AOS Bill : 2015-05-19
  • Pay AOS Bill : 2015-05-29
  • Send AOS Package : 2015-05-27
  • Receive I-864 Package : 2015-05-14
  • Submit DS-261 : 2015-05-28 ( The website was down for almost 3 weeks , no one was able to log in )
  • Send IV Package : 2015-05-27
  • Checklist: 26 June 2015 [ Non-submission of DS 260] i was not able to submit it due to the website issue ]
  • Submit DS-260 05 July 2015
  • Case Completed 05 August 2015
  • Interview scheduled on 9/11/2015
  • Interview shceduled for 10/14/2015
  • Interview Status : Approved
 
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