USCIS Case Status Search Stopped Working!!!

[ConiMoni 11]

Hi All,

Our I-129F application was received by USCIS on March 19th, 2015. Everything was fine up till yesterday evening but today we are getting this message:

• At this time USCIS cannot provide you with information for your case. Please contact the NCSC 1 (800) 375-5283 for additional information.

Not sure what is the cause of this. Are other people facing the same issue?

Please advise.

Kind regards,

ConiMoni

[jklm2010 10]

I experienced this back in the end of last year because they were making changes to the website and was worried too.

It's either because they're making updates to the website itself or updates to your case.

Good luck!

[TBoneTX 45,304]

*** Thread moved from K-1 Process forum to the USCIS Service Centers forum -- topic involves a mechanical function of USCIS. ***

[abbas1987 1]

call this number by skype if u not in usa 1 (800) 375-5283 and press 2 .and enter ur case number like that

use 772 for SRC, 546 for LIN, etc if u LIN u have to enter 546 and numbers

[ConiMoni 11]

call this number by skype if u not in usa 1 (800) 375-5283 and press 2 .and enter ur case number like that

use 772 for SRC, 546 for LIN, etc if u LIN u have to enter 546 and numbers

Hi There,

Thank you for your reply. We tried calling the number and also followed the steps that u gave but it gives the same information.

Not sure whats going on with our application.

Kind regards,

ConiMoni

[rms171 20]

We are having the same issue. I saw a site update on 3/24/15 for my receipt acknowledged on 3/17/15. When I try to click the hyperlink I get sent no where. I tried calling the phone number on the USCIS website and I cannot figure out how to get through to a live operator. Everything is automated and keeps looping back to the main menu.

[rms171 20]

To get to a human being at the USCIS:

press one for English .....

press 2 check status/report problem

press 1

enter receipt no.

press 1 when they repeat no if correct

then 9 to main menu

1 to customer service

2 = HUMAN !!!!

[JJ3 0]

Hello this happened to me for a week! When I called the USCIS number, I also got no response as to the progress of my case, states to say my case couldnt be found or that maybe I got the wrong receipt number, etc. Anyways, it did come back after a week and showed that I was going to get an RFE. Don't worry though. It happens frequently with the site based on old posts here on VJ. Good luck on your visa journey!

[bd511 2]

ConiMoni,

I am receiving the same error message, for my case as well. I started noticing it last night. Mine has been a little more confusing though.

3/17 - Sent Packet 129F to USCIS in Lewisville, TX

3/18 - Confirmed delivery

3/21 - Received package in mail, containing my Photo Album (it's really a book similar to a wedding album) showing evidence of my relationship over the past two years, stating the item could not be accepted, due to not fitting the file format. No explanation as to the proper sizing or format, even after calling and speaking to a customer service representative.

3/23 - Received text message and email confirming my case had been accepted and routed to the California Service Center.

3/25 - USCIS website started displaying the error message "At this time USCIS cannot provide you with information for your case. Please contact the NCSC 1 (800) 375-5283 for additional information."

Hopefully the website will refresh soon enough for us both. I am hoping that if I do get an RFE, I receive the notice sooner than later, as I am at the mercy of how my actual packet was sent. I do not think the Lewisville office scanned any of the pages of my photo album.

Edited March 27, 2015 by impreza0540

[francais_usa 74]

BUMP

Does the fact that my case status isn't appearing mean I will get an RFE?

I was able to see it right after my NOA1 came through, but not anymore.

Edited March 28, 2015 by francais_usa

[LoveinUganda 20]

I really hope this does not mean getting an rfe I'm in same blat

[bd511 2]

I just called the USCIS number and was informed by a representative that the notification is a system glitch that has been occuring over the past few weeks. They assured me that it has nothing to due with the status of my case, and they hope to resolve the technical issue asap.

[ConiMoni 11]

Hi All,

We are still experiencing the same error and its been almost a week now.

We also created an USCIS Profile and added the case there. The last update date for our case was the same date we lost visibility to case status. i.e. March 26th

Not sure what is in store for us. We are also not sure if we part of some kind of transfer happening between USCIS Service Centres.

Is anyone encountering or has encountered a similar problem? If yes, please do share your observations.

Hoping to see more replies soon.

Kind regards,

ConiMoni

[LoveinUganda 20]

I had filed on March 10th,so im not sure if im just not being patient enough and tahts why I can't yet access my case online or if im getting rfe or something, i called and they said technical difficulty no other info

[oksmel 4]

I got the same message today. My i-130 was received on March 27 and I was able to check status before getting NOA in a mail. But today I got this message. I hope it means nothing and issue will be solved soon.