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vincesca

Problem with paying immigrant fee on USCIS Elis

By vincesca in General Immigration-Related Discussion

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vincesca Contributor

vincesca   2

Posted
Filed: IR-1/CR-1 Visa Country: Italy
 Timeline
Posted

Hi All,

I got my visa issued on March 9th and finally it is in my hand :)

On the big sealed package there are instruction on how to pay the immigrant fee through USCIS Elis

I logged in and inserted my A number and DOS number but it keeps giving me the following error message:

The A-Number or DOS Case ID you entered is incorrect. Please enter the A-Number and DOS Case ID listed on the USCIS Immigrant Fee handout you received from the U.S. Embassy or consulate.ERROR: NOTE: If your visa was issued less than five (5) days ago, you may not be able to pay the USCIS Immigrant Fee at this time. Based on the date you entered, we recommend that you log into your USCIS ELIS account on or after March, 25, 2015 to pay the fee

I am sure i am putting the correct data (i have checked and tried a million times)

Do you know what i do wrong? Did you have the same problem?

Thanks,

Francesca

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Darnell Grand Master

Darnell   8,478

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

A# transmorgification:

A123456

A0123456

so, add a '0', zero, inbetween the A and the first digit, try again.

report back, when able?

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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vincesca Contributor

vincesca   2

Posted
Filed: IR-1/CR-1 Visa Country: Italy
 Timeline
  • Author
Posted

A# transmorgification:

A123456

A0123456

so, add a '0', zero, inbetween the A and the first digit, try again.

report back, when able?

I did it but unfortunately same error message :( i am desperate..

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Darnell Grand Master

Darnell   8,478

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

option 2?

Based on the date you entered, we recommend that you log into your USCIS ELIS account on or after March, 25, 2015 to pay the fee

sorry, I'm out of ideas.

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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vincesca Contributor

vincesca   2

Posted
Filed: IR-1/CR-1 Visa Country: Italy
 Timeline
  • Author
Posted

option 2?

Based on the date you entered, we recommend that you log into your USCIS ELIS account on or after March, 25, 2015 to pay the fee

sorry, I'm out of ideas.

I was thinking that but when i tried to do it on MArch 14th it told me to try again on March 19th so i believe this is sort of an authomated message..

Do you know who can i contact?

Did you manage to do it with no problem?

Thanks,

Francesca

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NikLR Grand Master

NikLR   13,227

Posted
Filed: Lift. Cond. (apr) Country: Canada
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Posted

I think the ELIS site was having issues according to another thread.

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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Darnell Grand Master

Darnell   8,478

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

I was thinking that but when i tried to do it on MArch 14th it told me to try again on March 19th so i believe this is sort of an authomated message..

Do you know who can i contact?

Did you manage to do it with no problem?

Thanks,

Francesca

nope. but monitor the ELIS topic in the General Immigration Sub-forum, see if any notices of electronic tomfoolery there at ELIS.

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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NikLR Grand Master

NikLR   13,227

Posted
Filed: Lift. Cond. (apr) Country: Canada
 Timeline
Posted

Can you please give me the link to the other thread?

I'm sorry I have no idea which thread it was in. I just remember it being an issue and the person had talked to USCIS about it.

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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Lizziecakes Enthusiast

Lizziecakes   101

Posted
Filed: Other Country: Mexico
 Timeline
Posted

I was thinking that but when i tried to do it on MArch 14th it told me to try again on March 19th so i believe this is sort of an authomated message..

Do you know who can i contact?

Did you manage to do it with no problem?

Thanks,

Francesca

I was having the same problem earlier this week.... I tried this morning and bam ! Fee paid :thumbs: Try your luck today :)

 

 

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Lizziecakes Enthusiast

Lizziecakes   101

Posted
Filed: Other Country: Mexico
 Timeline
Posted

I just tried but nothing yet :(

When was your visa issued?

Visa issued March 5th, Ready for pick up March 17th , and picked up March 19th....I tried to pay on the 19th and it "based on the date..... try on March 24th"

 

 

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dhlunar Collaborator

dhlunar   25

Posted
Filed: IR-5 Timeline
Posted

Use this page to contact USCIS regarding ELIS: https://egov.uscis.gov/cris/contactus

Use the following:

I need help with: Filling an application in USCIS ELIS

Form Filed: Immigrant Visa Fee

Fill out the rest of the information on the form. Per the instructions on the top you can expect an answer during business hours.

Hope this helps.

Here is the information regarding the cases for my in-laws (wife, their daughter, is the petitioner under the IR-5 category, Parents of a USC):

Submit I-130 (2 petitions) to USCIS on May 30, 2013

USCIS approved the cases on March 10, 2014.

Received notice online from USCIS the cases were sent to NVC on March 17, 2014.

NVC received the cases on March 28, 2014

The case numbers were created on Monday, April 28.

We received the numbers by phone on Friday, May 2.

DS-261 became available on both cases late in the evening on Friday, May 2. Both DS-261 filed on Saturday, May 3.

Received emails to my wife regarding AOS at around 8am on Wednesday, May 7. At the same time received emails that were cc of letters sent to my in-laws. However, the date of all of the letters was Monday, May 5.

Received emails regarding the Immigrant Visa Fee at around 11:15am on Wednesday, May 7. IV fees became available online at around 1pm on Wednesday, May 7. Date of invoice was Tuesday, May 8.

Paid all the fees on Wednesday, May 7 at around 1:15pm.

All fees marked as paid and DS-260 become available sometime late on Friday, May 9.

Dropped off IV and AOS packages (in two different envelopes - 1 for AOS and 1 for IV documents) at the local post office at around 2pm on Saturday, May 10.

Submitted DS-260 (for both cases) around 10am on Sunday, May 11.

Both document packages received by NVC on Monday, May 12 (according to Post Office Tracking - one around 1pm and the other around 4pm. Don't know why they got separated.)

Received checklist email for both cases at 4pm on Thursday, June 12 regarding the IV civil documents

Wife called NVC in the afternoon of Friday, June 13 to inquire about the checklist. Told by a representative they are normal and automatic and not to worry. AOS under review. Call back after Tuesday, June 24.
Received a checklist for my father-in-law on Monday, June 16. NVC reviewed his AOS paperwork, but waiting for the documents the requested the week before.

Wife called NVC in the morning of Tuesday, June 17. Told by the agent they don't have the document requested for dad, and they don't have the AOS package for her mom.

Put in a request with our Senator to get more information. Response was mother-in-law is documentary complete and father-in-law was in document review for the military document.

Wife called NVC on the morning of Tuesday, July 1 and spoke with a supervisor regarding her dad's military document. Supervisor said she would look into it.

Supervisor called us and left a voicemail on the morning of Wednesday, July 9 and stated they have located my father-in-law's military documents. Case sent back to document review.

Per conversation with an agent, the expedited request originally requested by email on July 7, was sent to the Embassy on Thursday, July 10.

Received by postal mail on Thursday, August 21 from our Senator regarding the response of another inquiry. Still the same.

Early in the morning on Friday, August 22:

Wife calls the Embassy and was told the IV section doesn't accept calls, and was given a number in the states that turned out to be scheduling assistance for NIV interviews.

Called NVC as soon as they opened and was told the Embassy denied the expedite request, but the case was completed by NVC on Monday, August 18. Wife inquired about interview scheduling, and was given some good information.

At 5 PM on Thursday, September 11, received the interview letters. Interview is scheduled for the morning of October 9.

Mother-in-law approved. Father-in-law placed in Administrative Processing due to follow-up TB test.

CEAC stated ISSUED for my mother-in-law on October 15. DHL had the package for pick up on October 17 but called the wrong number. Package picked up on October 27.

On December 11 mother-in-law received a phone call from the Embassy that the medical is back for my father-in-law and to DHL his passport to them. Passport sent on December 12.

On December 18 CEAC updated to ISSUED for my father-in-law. My wife is happy!!!! Embassy said they gave it to DHL on December 19

Due to a DHL delay the package did not become available for pick up until December 24. USCIS Immigrant Fee paid the same day.

POE: JFK Terminal 1 - December 26, 2014 - They are finally here!!!

Took them to a local SSA office to get SSN on January 6, 2015. Cards received on January 10, 2015.

Green Cards received by priority mail on January 23, 2015 (four weeks after arrival).

Both went to motor vehicles and got state issued ID cards on April 11, 2015.

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jillplusjohn Rookie

jillplusjohn   4

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

Hi Francesca,

I am having the EXACT same problem. My visa was issued on March 6th. I didn't actually the read the paper that said I had to pay the $165 fee until we were at the border ready to cross by land (Seriously!) but it was was not an issue for my entry. I have been in the USA now my visa "activated" my permanent resident status upon entry, since March 14th.

I have been trying to pay my $165 fee for my physical green card through USCIS ELIS and it is not working either. It gives me the same error message, even though my A# is nine digits and everything else I enter is correct. My date to "try again" also keeps changing with each day that I attempt again.... It's good to know that it's not just my file and this is a more common problem happening to others.

From my current experience, and others' advice, not paying the $165 does not affect your entry or status. The fee is really just for the physical green card, which can take up a to a year to receive.

I have tried calling USCIS and I find it impossible to be able to speak to a real live human about the issue. I even wrote to them through their contact us/help section, but they told me to fill out "all the information given to me on the paper I received." I did, and have been doing it and obviously it's not working.

Has this issue been resolved for you? Please let me know of any updates if you are able to! I would love to get all this ridiculous administrative nonsense over with finally!

Hi All,

I got my visa issued on March 9th and finally it is in my hand :)

On the big sealed package there are instruction on how to pay the immigrant fee through USCIS Elis

I logged in and inserted my A number and DOS number but it keeps giving me the following error message:

The A-Number or DOS Case ID you entered is incorrect. Please enter the A-Number and DOS Case ID listed on the USCIS Immigrant Fee handout you received from the U.S. Embassy or consulate.ERROR: NOTE: If your visa was issued less than five (5) days ago, you may not be able to pay the USCIS Immigrant Fee at this time. Based on the date you entered, we recommend that you log into your USCIS ELIS account on or after March, 25, 2015 to pay the fee

I am sure i am putting the correct data (i have checked and tried a million times)

Do you know what i do wrong? Did you have the same problem?

Thanks,

Francesca

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NikLR Grand Master

NikLR   13,227

Posted
Filed: Lift. Cond. (apr) Country: Canada
 Timeline
Posted

I think you can contact ELIS customer support vs USCIS and they may be able to help more.

Also if you go more than 3 months without being ABLE to pay this fee and with contacting both ELIS and USCIS help lines, I suggest contacting a congressman or senator to help out. Others, in my other thread, have found this helpful.

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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