Notice of Potential Interview Waiver Case [Part II]

[shell20 746]

Called USCIS last week, just before submitting the OMBUDSMAN and got a call after 240 minutes while the waiting time was 70 minutes...The tier 2 lady who spoke to me was one of the honest ones, I guess...She was on phone with me for about 20 minutes and spend a lot of time looking into my case and said that somebody should be working on it because its already well over a year and I can't tell you the reason why it is not approved yet...

She did tell me that Tier 2 are of no use...Doesn't matter which one is on the line, they can't help you because they actually can't see your case progress...She said "Tier 2 officers are helpless and they have to give you something because that's what we are supposed to do, nobody will tell you this because we are not supposed to...The only person who can tell about your case is the same person to whom your case is assigned...We don't have any access to the case progress or why it is not progressing, its upto the IO that how much time your case takes...Some IO are working hard and that's how you see the cases get approved with in months and in some case, you will get our letters which is easier to do...."

Says something about USCIS..isn't it? She did open another SR for me because that's the only thing she could do within her power...

Hats off to that tier 2 officer for being honest!! I think we all figured that out any way. I guess we get mad with the USCIS because they lie to us and fob us off as if we are unimportant. I can't imagine how it must feel to keep having to talk to people like us and explain why the whole system is collapsing and that there are more important visa's than our GC's. However they can't be completely off the hook for it has to be them sending out the case files in the first place and most stagnant at the NBC and if they don't leave how can they be assessed?

Thank you for sharing and I hope you have contacted the OMBUDSMAN, the more they know about what is actually going on the more likely it is to be bought to the attentions of the powers that be, so in future there isn't this wait for others!

[KathSkywalker 15]

I got the same status for my EAD renewal today, its been terminated. Also, i got my welcome notice yesterday in the mail, but my status online didn't change at all, its still "card was ordered to be produced". Hope all of the remaining March filers will get their GCs soon.

Hey guys, so here is an answer to another mystery we have been trying to solve, it's regarding the EAD renewal. I had my GC approved last week and today I received an updated regarding my EAD renewal application:

Case Terminated Benefit Received By Other Means

On March 25, 2015, we terminated your Form I-765, Application for Employment Authorization , Receipt Number MSC*********, because the applicant or petitioner received a status or benefit through other means. We will send you a termination notice. If you move, go to www.uscis.gov/addresschange to give us your new mailing address.

[espared12 52]

Called USCIS last week, just before submitting the OMBUDSMAN and got a call after 240 minutes while the waiting time was 70 minutes...The tier 2 lady who spoke to me was one of the honest ones, I guess...She was on phone with me for about 20 minutes and spend a lot of time looking into my case and said that somebody should be working on it because its already well over a year and I can't tell you the reason why it is not approved yet...

She did tell me that Tier 2 are of no use...Doesn't matter which one is on the line, they can't help you because they actually can't see your case progress...She said "Tier 2 officers are helpless and they have to give you something because that's what we are supposed to do, nobody will tell you this because we are not supposed to...The only person who can tell about your case is the same person to whom your case is assigned...We don't have any access to the case progress or why it is not progressing, its upto the IO that how much time your case takes...Some IO are working hard and that's how you see the cases get approved with in months and in some case, you will get our letters which is easier to do...."

Says something about USCIS..isn't it? She did open another SR for me because that's the only thing she could do within her power...

OMG! I smelled something funny with tier 2 reps, and there it is. I tried calling yesterday but it was too late to talk to someone. I will try again today and drill tier 2.

[cahrie99 12]

Hats off to that tier 2 officer for being honest!! I think we all figured that out any way. I guess we get mad with the USCIS because they lie to us and fob us off as if we are unimportant. I can't imagine how it must feel to keep having to talk to people like us and explain why the whole system is collapsing and that there are more important visa's than our GC's. However they can't be completely off the hook for it has to be them sending out the case files in the first place and most stagnant at the NBC and if they don't leave how can they be assessed?

Thank you for sharing and I hope you have contacted the OMBUDSMAN, the more they know about what is actually going on the more likely it is to be bought to the attentions of the powers that be, so in future there isn't this wait for others!

Yes, I agree with you that I was impressed with her honesty...I figured that it was Friday 05:30 PM and she must have been tired BS people all week so she finally gave up the truth.... I immediately filed for OMBUDSMAN as soon as i got off the phone...

[espared12 52]

I emailed Ombudsman yesterday about the case I opened on 03/16. No response yet. There is a number, so I will be calling that number today after work, see what they can tell me.

[shell20 746]

Yes, I agree with you that I was impressed with her honesty...I figured that it was Friday 05:30 PM and she must have been tired BS people all week so she finally gave up the truth.... I immediately filed for OMBUDSMAN as soon as i got off the phone...

Great, glad you did!! Nlhernan was told his was shipped out to his local office but its really in California so that was a blatant lie, hence my profile pic, its easier to have it there than keep uploading for every lie told by USCIS! I guess only the OMBUDSMAN can force their hand and a info pass will be the only thing to tell you where your file actually is!

I emailed Ombudsman yesterday about the case I opened on 03/16. No response yet. There is a number, so I will be calling that number today after work, see what they can tell me.

Should be very interesting, seem the OMBUDSMAN is the only way to go!

[espared12 52]

Just called Ombudsman, I'm on my lunch break, and they only take calls from 11am to 3pm EST. The recording says they monitor their email every day from 9am to 4:30pm. Nobody was available to answer my call, but it asks you to leave a message and they will call you back within 24 hours.

[espared12 52]

Oh man, I called and left a message, but the recording also says if you email them they will respond within 24 hours. I emailed them yesterday about this time, and no response yet. I don't want to doubt Ombudsman. Hope to hear from them soon.

[ggsacks 82]

Great charity choice!

Done!

Nice!

[shell20 746]

Just called Ombudsman, I'm on my lunch break, and they only take calls from 11am to 3pm EST. The recording says they monitor their email every day from 9am to 4:30pm. Nobody was available to answer my call, but it asks you to leave a message and they will call you back within 24 hours.

Im sure you will hear from them, as a couple of our friends have already done so, so don't worry hun.

[Natonstan 129]

Wake up USCIS!!

[Zcomuto 16]

Oh man, I called and left a message, but the recording also says if you email them they will respond within 24 hours. I emailed them yesterday about this time, and no response yet. I don't want to doubt Ombudsman. Hope to hear from them soon.

Really? I emailed last Friday and haven't got a response yet...

[shell20 746]

Really? I emailed last Friday and haven't got a response yet...

Probably inundated with requests and wondering what the heck is going on!! Let's be honest here it shouldn't have to be this way, but then why should we all just lie down and say OK. Fair is fair and the USCIS is not acting fairly, it should in no uncertain terms deal with AOS in date order, interview or no interview, that is what is fair and just!

[ethomps 16]

Kind of a little off topic but, does anyone know if you can apply for Government jobs as an EAD holder? Or do you need to have a GC, or even citizenship?

[Marino4ka 0]

I got the same status for my EAD renewal today, its been terminated. Also, i got my welcome notice yesterday in the mail, but my status online didn't change at all, its still "card was ordered to be produced". Hope all of the remaining March filers will get their GCs soon.

Well looks like our cards hasn't been mailed out yet. Btw we have so many similar dates: got married on 2/14, approved 3/20, case terminated 3/25

This kinda proves the point that USCIS works on cases in packs